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“My annual Victoria visit” 5 of 5 stars
Review of The Parkside Hotel & Spa

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The Parkside Hotel & Spa
3.5 of 5 Hotel   |   810 Humboldt Street, Victoria, British Columbia V8V5B1, Canada (Formerly Parkside Victoria Resort & Spa) (Fairfield)   |  
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Hotel amenities
Special Rate
Free room upgrade
Ranked #8 of 58 Hotels in Victoria
GreenLeadersGold level
Vancouver, Canada
Top Contributor
61 reviews 61 reviews
29 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“My annual Victoria visit”
5 of 5 stars Reviewed December 4, 2013

Wow what a difference a year make, New owner for this property and great improvement already starting with the atrium temperature ( no more moisture in the large window...
This is my second visit to this property the first time was wonderful, this year it memorable, thanks to a wonderful staff, Mme Lee in particular, but really anyone at the Parkside make me feel so welcome and important, the coffee shop slash restaurant is fantastic the staff as well so welcoming, the pool, the theater, the spa... Wow I just cant wait to be back next year
Thank-you so much for the great service and hospitality

Room Tip: As this is a fully functional studio with full kitchen, dinning table breakfast bar, living room...
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParksideHotel, Guest Relations Manager at The Parkside Hotel & Spa, responded to this review, December 19, 2013
Thank you for your excellent review of The Parkside Hotel & Spa! We are so happy that you enjoyed your stay and all the improvements we have made! We are especially pleased that you found the staff to be extremely helpful and welcoming. We cannot wait to welcome you back next year!
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981 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Seattle, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed December 2, 2013

We stayed in a 2BR suite with our two young boys (age 6 and 4). The suite was modern, spotless, and huge. There was a big main room with large living area, fireplace, big kitchen, and dining area with large table with four chairs. We really liked having the kitchen to prepare our own meals. There was also a good sized balcony with a nice view. The location is great -- just a couple of blocks from the waterfront and the BC Museum. This hotel is new (about four years old) and very well maintained with high-end fixtures and furnishings. The staff was professional and pleasant. Our room rate was very fair given the quality and location. It was a AAA rate and included parking. There is no need for us to check out any other place to stay for our next Victoria visit. We look forward to our next trip.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParksideHotel, Guest Relations Manager at The Parkside Hotel & Spa, responded to this review, December 3, 2013
Thank you very much, for your excellent review of The Parkside Hotel & Spa! We are thrilled you enjoyed the hotel and your two bedroom suite featuring our gourmet kitchens. We are so happy you were able to enjoy the spacious balconies and our convenient downtown location. We are also very pleased to hear that our staff was professional and pleasant during your stay. We hope to welcome you back soon!
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Vancouver, Canada
Top Contributor
66 reviews 66 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 1, 2013

Only a couple of blocks off the busy downtown and popular shopping/tourist area, the Parkside is walking distance to everything we wanted to do. Staff were all exceptionally friendly and helpful. The lobby is a fairly restful place to spend time. The room in A tower was beautiful and efficient - with washer/dryer, dishwasher, fullsized fridge, microwave, stove top burners, and dishes and cutlery. lots of windows for natural light and natural air - we could actually turn the heat down to a temp we liked and open the window for sleeping. The cafe in the lobby is also very nice. The only little thing - and it was little - was that the keys kept demagnetizing for the elevator or the reader wasn't working - i ran into other people staying there had the same issue but no one was too bothered and front staff always fixed it right away. We will definitely be back!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParksideHotel, Guest Relations Manager at The Parkside Hotel & Spa, responded to this review, December 3, 2013
Thank you for your great review of The Parkside Hotel & Spa! We are so pleased to hear you enjoyed your stay and that our staff was exceptionally friendly and helpful for you. We are glad you enjoyed the in suite amenities and Caffe Tre Fantastico! Thank you for your feedback on your key card troubles, we are working to improve the issue and appreciate your input. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 16, 2013

From check in to check out, I really had a great stay.Having worked in hotels and travelling for business, trying somethig new - you just somtimes never know to expect until when you arrive.

Check in smooth, pleasant. uponwalking the room. I had a one bedroom suite a I felt quite spoiled in that uaualy i just in and start unpacking but the room just like more than a room. i expored and got really excieted to see a claw foot tub for relaxing bath , large bathroom and then even anothe bathroom wish shower on the otherside. In the elevators, there are informaiotn about in house movies nights and daily spa discounts. GREAT information and extras to have on site. My stay was only one night but would deifnitely want to go back and recommend to my friends as maybe as a longer say. Business wise, short or long trip, would suggest this property as ideal to exceed your needs.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParksideHotel, Guest Relations Manager at The Parkside Hotel & Spa, responded to this review, November 19, 2013
Thank you for your great review of The Parkside Hotel & Spa! We are happy you enjoyed the hotel amenities, including the claw foot bathtub that we feature in many of our suites. We are so glad to hear you found the hotel information provided in the elevators informative. See you next time!
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Victoria Capital Regional District, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2013

Brittany (and her co-worker) at the front desk was personable and efficient in problem solving a hotels.com flub. She set the tone and everything from the amenities in the room, prompt employee service, and a clear attention to overall guest satisfaction took over from there. A no-brainer 5 star stay. Well done management your guests are in good hands. Will recommend to all.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParksideHotel, Guest Relations Manager at The Parkside Hotel & Spa, responded to this review, November 19, 2013
Hello from The Parkside Hotel & Spa! Thank you very much for your excellent review on the hotel and our staff! We are so pleased that you found our hotel staff to be personable, efficient and prompt with your service. We are thrilled you enjoyed the hotel’s in room amenities and we hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Alberni, Bc
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 14, 2013

I had difficulty spotting the hotel from driving past - I mistook it for an apartment building. In the dark, it's difficult to see the signage.

The apartment style room was pleasing but ultimately I just wanted it to be dark. The windows are covered by individual roller blinds and the nearby building/street lights bled through the edges. If it had been summer time, it would have been very light at 5am!

The bedroom & bathroom were in lovely condition. Everything worked and it was all very well laid out. The parking was quite straightforward.

Our meeting was in a separate private lounge upstairs that required another swipe card. I was sat with my back to the elevators and it was a distracting noise.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParksideHotel, Guest Relations Manager at The Parkside Hotel & Spa, responded to this review, November 19, 2013
Thank you for your review of The Parkside Hotel & Spa. We are happy you found your bedroom and bathroom to be in lovely condition and that parking was straightforward. We appreciate your observations of the hotel’s entrance visibility and are working on adding further signage to rectify this. Thank you also for your feedback on the window coverings, we shall look into this further. We really appreciate your input and look forward to welcoming you back on your next trip to Victoria.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2013

I stayed in several hotels in Victoria before finding the Parkside Hotel & Spa and I am so thankful that I finally found it. I stayed for 6 weeks and loved it. It was way better than all the rest. Clean, friendly, close to everything but quiet and had all the amenities of home. Thank-you for making my stay such a comfortable experience. I highly recommend checking them out!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParksideHotel, Guest Relations Manager at The Parkside Hotel & Spa, responded to this review, November 12, 2013
Thank you Darrell, for the wonderful review of The Parkside Hotel & Spa! We are so happy you enjoyed the hotel’s amenities and had a comfortable six week stay with us. We would love to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Parkside Hotel & Spa

Address: 810 Humboldt Street, Victoria, British Columbia V8V5B1, Canada (Formerly Parkside Victoria Resort & Spa)
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Fairfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Victoria
#5 Spa Hotel in Victoria
#7 Business Hotel in Victoria
#8 Family Hotel in Victoria
#8 Romantic Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Parkside Hotel & Spa 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
The Parkside Hotel & Spa features some of the largest guest rooms in Victoria. Convenient located two blocks from the world famous Inner Harbour, Tourism Victoria Visitor Centre and the Victoria Conference Centre, The Parkside Hotel & Spa is the ideal choice whether you're traveling on business or pleasure. The Parkside's spacious one and two bedroom suites feature kitchenettes or full kitchens, separate living/dining areas, and bedrooms. All suites have furnished balconies and operable windows. Enjoy LCD TV's in bedrooms and living areas, electric fireplaces to create cozy ambiance and heated limestone tile bathroom floors. Enjoy local flavours, ingredients and produce at Tre Fantastico - the on-site cafe, a local favourite, with seating spilling out onto the Humboldt Valley streetscape. Complimentary wifi is available throughout the hotel. ... more   less 
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Also Known As:
Parkside Victoria Resort And Spa
Parkside Victoria Hotel Victoria

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