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“The best hotel in Victoria so far” 5 of 5 stars
Review of Magnolia Hotel And Spa

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Magnolia Hotel And Spa
4.5 of 5 Hotel   |   623 Courtney Street, Victoria, British Columbia V8W 1B8, Canada   |  
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Ranked #3 of 58 Hotels in Victoria
Prince George, British Columbia, Canada
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“The best hotel in Victoria so far”
5 of 5 stars Reviewed December 26, 2012

I have stayed in this hotel once in the winter for three nights and it was great experience. The staff were great and helpful, the lobby was warm and showed hospitality by free hot chocolate, apple cinnamon and more. What I like it in this hotel more is room service, the cleaned each room twice a day, they put a chocolate and a nice message each time. The only con in that the hotel does not have sauna, stem room or swimming pool; however, they give you free pass to close gym where you can get this. I got the booking from Price line so the rate was almost half.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,212 reviews from our community

Traveler rating
    939
    208
    45
    15
    5
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185
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver, British Columbia, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 19, 2012

We had a corner suite on 6th floor which had a fireplace. Both elevators were large, and quickly available at all times. Great location -- easy access to stores and eating places. Heating equipment was very quiet which is rare.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Powell River, Canada
Top Contributor
56 reviews 56 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed December 18, 2012

Our 3 nite stay at the Magnolia Hotel was nothing short of brilliant. The service, location & breakfast really make this place special. We didn't spend much time in the room but found their standard king to be spacious & comfortable, albeit looking over a carpark. The self serve coffee/tea in the lobby was great, and in the evening they offered hot apple cider & the best shortbread cookies I have ever encountered. Wouldn't hesitate to stay again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 17, 2012

We stayed 3 nights in December and love this hotel. The staff were all friendly and helpful. There was even a mini view of the parliament buildings from room 403. We moved rooms on 2nd night (due to way I had made reservation) and room 510 which had a city view was bright and quiet too. I would request room ending in 03 or 04 next time though on floor 4 or higher as it was great to have the peekaboo view of the water and parliament building. We parked the car upon arrival and walked everywhere, exploring and shopping. It is right next to the Empress on a quiet side street.

The hotel offers coffee and tea in lobby and the breakfast included was fantastic (toast, eggs, waffles). There was also a piano player in the lobby (not sure if that is only for holiday season but was nice touch).

I would recommend this hotel to anyone that likes boutique hotels and is travelling to Victoria. Thank you Magnolia for a wonderful stay.

Room Tip: Rooms ending in 03 or 04 4th floor or higher
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MagnoliaHotelGM, General Manager at Magnolia Hotel And Spa, responded to this review, December 21, 2012
Dear Canadiantraveldiva,

Thank you so much for your lovely review following your recent stay with us!

I'm glad you enjoyed room 403. There are some great views of the harbour, and the interesting old buildings in our neighborhood, from this side of the hotel. I'm also glad you enjoyed the breakfast and the piano playing. Our pianist currently plays on Saturday mornings most every week.

Being nearby from Courtney, we do hope to see you back soon!

If I can be of personal assistance at any time, please email me at gm@magnoliahotel.com

Best Wishes,

Bill Lewis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 7, 2012

The in room amenities here were great, the room was lovely, the staff were friendly, the location was very convenient. I really recommend requesting a higher floor, the first night I had to wait until the drunks stopped yelling at each other and singing to sleep. The bed and bedding were super comfy and the soaker tub was awesome. Comfy plush robe and slippers and the deluxe continental breakfast was really generous and yummy.

Room Tip: higher floor = less street noise (I hope!)
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaHotelGM, General Manager at Magnolia Hotel And Spa, responded to this review, December 12, 2012
Dear Alison,
Thank you for your recent stay with us at The Magnolia Hotel & Spa.

We truly appreciate your business. I am truly sorry that the outside
noise on the evening you stayed took away from the many positive areas
of the stay you noted. This is very disappointing given there were
so many elements you enjoyed about your visit.

I hope we can welcome you back again. Please email directly
at gm@magnoliahotel.com and it would be my pleasure to ensure
we deliver and even more comfortable stay on a higher floor as you noted.

Warm Regards,

Bill Lewis
General Manager
The Magnolia Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 3, 2012

We travelled to Victoria and the Magnolia Hotel for a meeting...and a holiday. And it was perfect !
From check in, where we were warmly greeted with smiles (and an umbrella.... it is Victoria after all..), to the beautiful room, wonderful beds, and excellent breakfast. The staff were helpful with directions and suggestions... always with a smile...tho the hotel is in the middle of everything, and it would be very difficult to get lost. The Hotel is on a very quiet street, and we did not hear any noise at night. We slept soundly !! We will definitely be back.

Thank you Magnolia. You are great !

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaHotelGM, General Manager at Magnolia Hotel And Spa, responded to this review, December 12, 2012
Thank you Lesley for the kind words about your stay.

On behalf of our entire team I am thrilled that you had an "Elegant" stay,
and that the service and hotel delivered such a wonderful stay.

If I can be of assistance at any time in the future, please contact me
directly at any time at gm@magnoliahotel.com.

Sincerely,

Bill Lewis
General Manager
The Magnolia Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2012

This is a lovely hotel and incredibly well located -- you can walk everywhere you want to go in Victoria -- and yet the street feels quiet and homey. The staff was warm and helpful, the room beautiful. The breakfast was simple, but more than adequate. I will be back.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaHotelGM, General Manager at Magnolia Hotel And Spa, responded to this review, December 12, 2012
Dear TipsyBaker,

Thank you for the kind words about your stay on your recent business trip to Victoria.
We appreciate your business, and thank you for taking the time to share your feedback online.

i am thrilled that you enjoyed your stay, and hope we can welcome you back again soon.

If I may be of personal assistance at any time, please contact me directly at gm@magnoliahotel.com

Best Regards,

Bill Lewis
General Manager
The Magnolia Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Magnolia Hotel And Spa

Address: 623 Courtney Street, Victoria, British Columbia V8W 1B8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#2 Luxury Hotel in Victoria
#2 Romantic Hotel in Victoria
#2 Family Hotel in Victoria
#2 Business Hotel in Victoria
#3 Spa Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Magnolia Hotel And Spa 4.5*
Number of rooms: 64
Official Description (provided by the hotel):
Downtown Victoria’s Favourite Boutique Hotel.Beautifully refreshed new guest rooms with plush textures, elegant patterns and raw-silk inspired walls. Outstanding location, just 2 blocks from Victoria’s picturesque Inner Harbour and in the heart of the city’s best shopping, dining and entertainment. Tranquil Spa Magnolia and the exciting new Catalano Restaurant & Cicchetti Bar. The kind of undistracted attention you can only receive in a boutique hotel with just 64 rooms. ... more   less 
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Also Known As:
Magnolia Hotel And Victoria
Magnolia Hotel Victoria

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