My wife and I recently stayed at the downtown Victoria Quality Inn. We've been there before so we knew it was right downtown, clean, comfortable and affordable. We were hoping the same staff would be there as we were so impressed with them the first time we stayed.
And they were ! The three people at the front desk we dealt with were so welcoming and accommodating. Anything we asked about or needed to know, they were right there with the information, and always with a smile.
I've been in the retail business for many years, and I do know how hard it is to always be cheerful, friendly and professional. The staff at the front desk are the first contact the public has with a hotel, and I don't think you could find better people to represent a hotel than the three we encountered at the Quality Inn.
We look forward to seeing them again when we return, which we will.
I also want to comment on the people we saw in the hallways as we came and went during the day, the people cleaning the rooms. When we would greet them, they would smile and say hello. You could see they were working hard, yet they still stopped for just a moment to say hello. It was a pleasure to encounter them.
And was the room clean, indeed it was !
The woman working in the restaurant in the morning was also very friendly and helpful. She even remembered us from our stay last year; now that's amazing ! The food is darn good too !
They have a great staff there, and they are an important reason we want to return to the hotel next time we come to Victoria. It is a pleasure to stay at the downtown Quality Inn, and the people working there make it that much more enjoyable.
- Official Description (provided by the hotel):
- Three-story Hotel located downtown Victoria. Two blocks from the Inner Harbour, tourist attractions, shopping, dining & theatres. ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn Downtown Inner Harbour Hotel Victoria
- Quality Inn Victoria
- Victoria Quality Inn