The hotel has a great location, right on Inner Harbour. We rented a 2 BR suite so we could accommodate 4 people. Hotel could use some renovation, upgrades to kitchen amenities, but overall it's a nice place. Front desk staff are very nice and helpful. Free breakfast is minimal, mostly cereal, rolls, coffee, juice. No restaurant on site is a minus.... Walkability to downtown is a plus! Most everything is within 5-10 mins walk, such as Empress Hotel, Visitors Center, Whale Watching, Parliament Building. It's a bit pricey for being an older place, but we came on a holiday weekend so should expect that. Bathrooms are tiny....fixtures in bad need of upgrade. AC would have been nice, since it was a hot weekend. Leaving doors/windows open worked OK but the harbour is quite noisy with the ferry, airplanes and sea gulls. Overall I'd give the hotel a "B".