We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service!!” 4 of 5 stars
Review of Dalton Hotel & Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save
You added Dalton Hotel & Suites to your Saves list
Dalton Hotel & Suites
2.0 of 5 Hotel   |   759 Yates St, Victoria, British Columbia V8W 1L6, Canada (Formerly Dominion Grand Hotel) (Downtown)   |  
Hotel amenities
Ranked #48 of 58 Hotels in Victoria
BC
1 review
2 helpful votes 2 helpful votes
“Great service!!”
4 of 5 stars Reviewed December 21, 2006

The service was great! We will definitely stay here again. We found that the hotel and the room was very clean and comfortable. It was a perfect place to relax after a long day of sightseeing. This historic hotel is located in a great location where we didn't have to walk too far to the sites of Victoria. The staff was knowledgeable about Victoria and were able to assist whenever we had a question.
We recommend this hotel to others (and we have)!

  • Liked — the service
  • Disliked — nothing
  • Stayed December 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

100 reviews from our community

Traveler rating
    10
    29
    32
    14
    15
See reviews for
13
48
10
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Jacksonville
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 12, 2006

We recently stayed at this hotel and found it to be lovely. I understand they have new management and will be making changes. I will stay here when traveling to the area.

  • Stayed November 2006, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaltonHotel, Guest Relations Manager at Dalton Hotel & Suites, responded to this review, August 18, 2010
Thank you for the wonderful comments! The staff and management really do appreciate receiving all of your positive feedback! Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanaimo, British Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 13, 2006

I stayed at the Dalton on Oct. 3rd of this year wtih 2 other couples who had an unpleasant stay. The rooms had slanted floors which made it hard to walk, the bathtub and bed sheets, felt and looked dirty. To top it all off, upon checking out I was also charged the full room price (134. 28) and checking my credit card statement, they charged me an additional 200 dollars. I phoned them and they claimed I smoked in the room and that was 200 $$ of damage! Although I was around lots of smoking in the Victoria nightlife and my clothes smelt of cigarette smoke, I never lit a cigarette. I later phoned to dispute this and was hung up on by James the manager. Don't be fooled by the online pictures, service and cleanliness is VERY poor.

  • Liked — Checking out
  • Disliked — Getting charged more than double what I signed for
  • Tips/Secrets — Stick with a chain hotel you can count on.
  • Stayed October 2006, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaltonHotel, Guest Relations Manager at Dalton Hotel & Suites, responded to this review, August 18, 2010
Thank you for taking the time to comment on our hotel! We are very sorry to hear you did not have a positive experience at the Dalton Hotel and Suites. The Dalton Hotel and Suites is a heritage building from the 1800`s that has been updated, some rooms renovated and will have more renovations in certain areas again this fall. It is under new management and is heading towards a 4 star hotel! In accepting our apologies, please contact the hotel manager John Lioudakis at johnl@daltonhotel.ca if you would like to discuss this further. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Top Contributor
62 reviews 62 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed October 10, 2006

The negative reviews of this hotel aren't all wrong, although they seem a bit harsh. The rooms are indeed a bit dark and certainly not fancy. The wallpaper is peeling in places and the rooms in general could stand some renovation. That being said, our rooms and sheets were clean and the staff was very friendly. What was ideal for us was the price (cheap!) and location (hip and cool). We hate frequenting tourist traps and this hotel is steps away from very non-touristy shops and restaurants around and on Johnson Street. This place would be ideal for young adults who don't want to spend a ton of money on a room and want to see more of the "cool" part of Victoria...but, if you also want to see touristy Victoria, the hotel is also within walking distance of that stuff.

Another reviewer had issues with "angry young people" in the neighborhood. If you have ever lived in or visited large cities, you likely won't even notice. If you are especially timid or not used to city life, some of the neighborhood denizens might seem intimidating. We, however, had no problems or issues and there were always plenty of people from all walks of life on the streets.

Attention all young, hip, or unpretentious people: Don't worry, you'll be just fine in this place.

  • Liked — Location and price
  • Disliked — The rooms were a bit "tired"
  • Tips/Secrets — Wander down a few blocks to Johnson St for interesting dining and shopping.
  • Stayed October 2006, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Dalton Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dalton Hotel & Suites

Address: 759 Yates St, Victoria, British Columbia V8W 1L6, Canada (Formerly Dominion Grand Hotel)
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Downtown
Amenities:
Bar / Lounge Free Breakfast Restaurant Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #48 of 58 Hotels in Victoria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Dalton Hotel & Suites 2*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Dalton Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dalton Hotel And Suites
Dalton Hotel Victoria

Owners: What's your side of the story?

If you own or manage Dalton Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.