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“Very friendly staff who was available all the time” 5 of 5 stars
Review of Coast Victoria Harbourside Hotel & Marina

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Coast Victoria Harbourside Hotel & Marina
3.5 of 5 Hotel   |   146 Kingston Street, Victoria, British Columbia V8V 1V4, Canada   |  
Hotel amenities
Ranked #15 of 58 Hotels in Victoria
Certificate of Excellence 2014
Tumwater
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very friendly staff who was available all the time”
5 of 5 stars Reviewed 5 days ago NEW

The staff was so helpful. Breakfast in the hotel restaurant was delicious. The staff offered, and we took advantage of free transportation around the downtown area which was great! Staff was also great at recommending places to go and gave great history of the area. You can tell they are proud to be Canadian!

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoastHarbourside, Front Office Manager at Coast Victoria Harbourside Hotel & Marina, responded to this review, 2 days ago
Dear Stephanie S,

Thank you very much for taking the time to share your recent experience about our staff and the Blue Crab Seafood House. We look forward to having the opportunity to welcome you back on your next visit to Victoria.

Regards,

Cedric Nagy
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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611 reviews from our community

Traveler rating
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125
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
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English first
Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent stay in a superior king room with harbour view. The room is clean and comfortable and the staff friendly and helpful. I booked online with a prepay discount. Was thrilled to discover that despite checking in fairly late in the evening, they had met my request for a full balcony. Only the fourth floor has these by the way, the rest of the floors appear to have the Juliet balcony. The microwave I forgot I requested showed up at our door 30 mins after we arrived. Location was great for us, walk to beacon hill and fisher mans wharf in one direction, downtown in 10 mins the other direction. Would definitely stay here again, no complaints at all.

Room Tip: Ask for fourth floor if you want a full balcony.
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoastHarbourside, Front Office Manager at Coast Victoria Harbourside Hotel & Marina, responded to this review, 5 days ago
Dear mmckinley26,

Thank you very much for your detailed review of your recent stay at the Coast Victoria Harbourside. Great tip about the balconies - many of the 4th floor harbour view rooms feature the larger patio that you've described. We are delighted to take advance requests for these rooms from guests wishing for a larger balcony; with only 6 of our 36 harbour view rooms located on this floor it may unfortunately not always be possible to honour these requests. Full patios are also found on all of our Premium rooms, located on the top floor.

We look forward to having the opportunity to welcome you back on a future visit to Victoria.

Regards,

Cedric Nagy
Front Office Manager
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Edmonds, Washington
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great get away. on the water in the Harbor, out from the crowds . but a short walk to main part of town. Very good food at the Blue crab. Big pool and hot tub with a view of the water. we just walked 10 min. from the Coho dock.

Room Tip: water view rooms
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoastHarbourside, Front Office Manager at Coast Victoria Harbourside Hotel & Marina, responded to this review, 1 week ago
Dear bluewater2014,

Thank you for taking the time to share your recent experience. We are pleased to offer Victoria's only indoor/outdoor pool - having a water view is just a bonus! We look forward to having the opportunity to welcome you back.

Regards,

Cedric Nagy
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corvallis, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a Superior King Room with a Harbor View on an upper floor and we LOVED it! It was our first trip to Victoria, we took the ferry across from WA and stayed 4 nights. Customer service was also superior at this hotel. Location is perfect with the walkway that follow the harbor and made for easy walking downtown and/or for an after dinner stroll to Fisherman's Wharf. We liked our dinner at the hotel's Blue Crab Restaurant on our last night. Value for the cost was much more than we could get for a waterfront room in the states. We will happily return here the next time we stay in downtown Victoria.

Room Tip: Upper floor Harbor View was excellent!!!
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoastHarbourside, Front Office Manager at Coast Victoria Harbourside Hotel & Marina, responded to this review, 1 week ago
Dear KhCorvallis,

Thank you for taking the time to share your recent experience at the Coast Victoria Harbourside. We are proud of our hotel, which leads to many of our employees providing amazing guest service. We look forward to having the opportunity to welcome you back, should your travel plans allow for another visit to Victoria.

Regards,

Cedric Nagy
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's just a great hotel. Nice pool. Easy walk downtown and safe. I did take a suit this visit but one wall heater did not work. Couch as a interesting stain on it. Nothing major let them know on checkout. I know they have it covered as I stay here 5 times a year. Good value and you can't go wrong

Stayed April 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoastHarbourside, Front Office Manager at Coast Victoria Harbourside Hotel & Marina, responded to this review, 1 week ago
Dear Ericthegator,

It was a pleasure to welcome you back. Thank you for taking the time to post a second review of the property. We look forward to your next visit.

Regards,

Cedric Nagy
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 1 week ago

The coast went under Renovation's , well i dont know what they renovated the room's are terrable, Stains on the rug, pillow's aweful, bed are so dam uncomfortable , my sister had a room with her family she wasnt happy, my mom didnt like her room, and us we only stayed 1 night because it was so awful.

Room Tip: The Delta would be a better choice... I will stay at the Delta next time in Victoria with my family...
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoastHarbourside, Front Office Manager at Coast Victoria Harbourside Hotel & Marina, responded to this review, 1 week ago
Dear Blonde1201,

Thank you for your candid feedback. It appears we were unable to meet your expectations, and that your stay was not the typical fantastic stay that most guests experience. I would encourage you to reach out to myself or Jim Douglas, our General Manager, so that we can make it right. Either of us can be reached by telephoning the hotel's main line, and we would be pleased to learn more about your recent experience.

Regards,

Cedric Nagy
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Qualicum Beach, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

First class hotel; front end welcome superb, room with harbour view superb, seafood dinner superb with one exception....gushy, tardy, inattentive waitress whereas male waiters appeared to be on their toes and professional. She, being a kayak instructor should stay out on the water.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoastHarbourside, Front Office Manager at Coast Victoria Harbourside Hotel & Marina, responded to this review, 1 week ago
Dear SylviaG15,

Thank you very much for your feedback, and for selecting the Coast Victoria Harbourside for your recent visit to the gardens. I am pleased that you enjoyed your stay. Please accept my apology for the disconnect you noticed at the Blue Crab Seafood House. I will share your feedback with our restaurant team. We look forward to having the opportunity of welcoming you back.

Regards,

Cedric Nagy
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coast Victoria Harbourside Hotel & Marina

Address: 146 Kingston Street, Victoria, British Columbia V8V 1V4, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Victoria
#15 Romantic Hotel in Victoria
#16 Family Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Coast Victoria Harbourside Hotel & Marina 3.5*
Number of rooms: 132
Official Description (provided by the hotel):
A captivating location, a 42 slip marina, the award-winning Blue Crab Seafood House, and Victoria's only indoor/outdoor swimming pool make the Coast Victoria Harbourside Hotel one of Victoria's most popular. Guests return time and time again for the quiet ambiance, unique waterfront setting, friendly hotel service and delicious food. ... more   less 
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Also Known As:
Coast Victoria Harbourside Hotel And Marina
Coast Hotel Victoria
Coast Harbourside

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