Since we stayed at this hotel 4 years ago we decided to stay again because of the familiar area and its closeness to shopping and short distance to the harbor which is one of the more popular places to see with restaurants nearby. We stayed for 4 nites at one of their one bedroom suites with a king size bed. Nice amenities.....stove, refrigerator, microwave, dishes, etc. We chose the suite preferring to have a separate sleeping area. We were on the 14th floor and had a very nice view of the city and the harbor in the distance. A BIG negative issue for us was the free standing air conditioning unit in the bedroom. The bedroom was way too small for that size of an a/c unit. This obviously did not allow for a pleasant nite's sleep during our stay. It was very loud and really did not cool down the rest of the suite. The cold air stayed in the bedroom only. There was an additional fan in the closet that we set up in the living room area. Unfortunately the days were very warm outside during our stay prompting the unit to be on constantly. I mentioned this to the hotel clerk upon checking out. I'm not sure anything would be done about that. Ideally there should be central air in the rooms. The staff including housekeeping were friendly and helpful. We thought the dining room on the 18th floor was a bit too pricey. Overall the hotel is nice but we just weren't satisfied with the air conditioning set up at all which obviously influences or decision of staying there again.
The higher floors definitely will give you a much better view of the city, harbor, parliament buildi...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your review Lee927,
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It sounds like most of your stay was great with the exception of air-conditioning. I am afraid that is something that most accommodation in Victoria lack due to the temperate climate. Even new hotels are built without air conditioning because of the few days were it is actually needed. We have looked into central air but it is cost prohibitive. My recommendation with any of the hotels in town is to run what they have prior to bed and open the windows at bedtime when temperatures generally fall to about 55 to 60 degrees Fahrenheit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.