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“Close to ferry” 4 of 5 stars
Review of DoubleTree by Hilton Hotel & Suites Victoria

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DoubleTree by Hilton Hotel & Suites Victoria
3.5 of 5 Hotel   |   777 Douglas Street | at Burdett Ave., Victoria, British Columbia V8W 2B5, Canada (Formerly Executive House Hotel)   |  
Hotel amenities
Seattle, Washington
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Close to ferry”
4 of 5 stars Reviewed April 17, 2014

This year was our second year going to Victoria for New Year Eve. We enjoyed our stay so much the year before that we decided to rebook the same hotel.
Easy to find, very close to the ferry terming (coming from Seattle) and very easy to go around.

Overall our stay at the Executive House Hotel was very pleasant. The staff was friendly, the room was clean and if you get a room with a view that will make it an added bonus.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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486 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
Tlell, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 25, 2014

It's not like I have been to every hotel in Victoria but I do spend quite a bit of time looking at reviews and prices and locations and this came out on top. I am not disappointed. I have stayed here a number of times and will come back. It feels five star and the views can be great. The location is perfect, pretty much right downtown. Friendly service. I feel like opening up champagne and throwing rose petals on the bed when I get there. The bed and robes are fantastic. Love it!

Room Tip: room with a view
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 24, 2014

Love feeling like a high class traveller once in a while? I usually go for more budget places but this is worth the extra bucks for a real treat. So close to downtown, you can see everything from a patio. Clean, so clean. Comfy. Relaxed. Perfect for us.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sasebo, Japan
Level Contributor
179 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed February 9, 2014

he Executive House is a family owned business that has been in operation since 1965. They always seem to be updating the rooms to make them more comfortable, although I wouldn't call them luxurious. They have yet to install air conditioning, which is not usually a problem unless you are there during the height of summer.

I've stayed at this hotel 5 or 6 times over the years. Their convenient location just one block from the Inner Harbor and their affordable prices make it an easy choice. The hotel is 100% Non-Smoking. I also appreciate the speed of their wifi which is a must for me when travelling to another country.

The only major drawback is that there is an additional charge of $16 a day to park your car in one of the four small parking lots situated in different areas around the block. There are times when you have to drive by all four before you can find a spot.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Canada
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed January 26, 2014

We stayed here for an extended conference (nearly two weeks). And, it became our little home away from home.
We had a comfy bedroom, living room and a small kitchen. The front end staff and management could not have been nicer or more accommodating. The concierge manager was a hospitality superstar.
The only challenge we faced was housekeeping. Despite leaving a nice tip each day (for the first several days) we could never seem to coordinate cleaning with our activities. The cleaning staff arrived at random times and had a "now or never" approach to their duties. The times when they agreed to come back later, They never did, Unless their idea of later was....the next day.
Overall, it's a very good place to stay. Great location and overall awesome staff.

Room Tip: I would recommend a room as high up as possible and facing the harbor.
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Hardy, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 20, 2014

Stayed Friday night. Checked in real early about 1:00 pm. I thought it maybe too early ,but not a problem. We had a nice big room with 2 queen beds on the 12th floor. The room was super clean and very quiet. At one point we had over 12 people in the room. The location is perfect if you want to be right downtown. Everything from dining, shopping and night life is right out the door. The staff was top notch. I will not be staying any place else on my next trip to Victoria.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chemainus, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 18, 2014

This hotel is terrible. bad beds. loud band playing until 2am we could hear in the room on the 8th floor. horrible food from their pub which is in the basement. And the man who does night audit is just plain rode. You couldnt pay me to go back here. definetly dissapointed.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel & Suites Victoria

Address: 777 Douglas Street | at Burdett Ave., Victoria, British Columbia V8W 2B5, Canada (Formerly Executive House Hotel)
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Victoria 3.5*
Number of rooms: 181
Official Description (provided by the hotel):
Set at the southern tip of beautiful Vancouver Island, DoubleTree by Hilton Hotel & Suites Victoria boasts an ideal location just steps away from the Inner Harbour, Victoria Conference Centre, boutique shops, whale watching, museums and many arts and cultural activities. Enjoy a warm welcome when you stay at our contemporary Victoria, BC, hotel. You will even be greeted with a signature DoubleTree Chocolate Chip Cookie on arrival. Feel at home in an inviting guest room or suite at this hotel in Victoria, BC, equipped with a Sweet Dreams(R) by DoubleTree bed, a refrigerator, microwave, ergonomic workspace and WiFi. Many of our guest rooms offer spectacular views of the Pacific Ocean, Olympic Mountain Range, downtown Victoria and the Legislative Building. All guest rooms and suites are equipped with in-room air conditioning. The hotel is the first Hilton branded hotel on Vancouver Island. Travellers to Victoria now have access to the acclaimed Hilton HHonors Rewards Program, where they can redeem points towards hotel stays, vacation packages, air miles and a host of exclusive benefits. The addition of the DoubleTree by Hilton Hotel & Suites Victoria to Hilton's portfolio of international hotels opens the door for loyal Hilton travellers to explore the sights of British Columbia's capital city and the natural beauty of Canada's Pacific Northwest. We look forward to welcoming you with a signature DoubleTree chocolate chip cookie! ... more   less 
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Also Known As:
Executive Hotel Victoria

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