We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Champion Swim Location” 5 of 5 stars
Review of BEST WESTERN PLUS Carlton Plaza Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added BEST WESTERN PLUS Carlton Plaza Hotel to your Saves list
BEST WESTERN PLUS Carlton Plaza Hotel
3.0 of 5 Hotel   |   642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #18 of 58 Hotels in Victoria
Vancouver, British Columbia, Canada
1 review
“Champion Swim Location”
5 of 5 stars Reviewed March 8, 2013

Perfect location for the swim meet. We were able to walk to the pool in less than five minutes. Cleaning staff was very accommodating. We didn't get late checkout, but they let us stay a bit longer anyway. Quiet nights allowed the kids to sleep to be well rested for their swims.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review, April 6, 2013
I’d like to thank the author for this very nice review. As we are centrally located in Victoria we are a few minutes walk from all major attractions as well as the Save-On-Foods Memorial Arena, Crystal Pool, and the local YMCA.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

648 reviews from our community

Traveler rating
    324
    236
    62
    15
    11
See reviews for
168
236
57
94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Duncan, Canada
1 review
5 of 5 stars Reviewed March 6, 2013

We have stayed here twice already this year due to medical appointments in Victoria. The young lady at the front desk remembered us the second time and went out of her way to assist us. This personal touch combined with great location, excellent rooms and cleanliness made it a good experience both times.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review, April 6, 2013
Thank you for taking the time to write this review of your stay, it is always nice to hear when a guest returns to our hotel. Our housekeeping staff work very hard to maintain a very high standard of cleanliness here at the Best Western Carlton Plaza and our front desk staff take pleasure in helping our guests enjoy their time in Victoria by providing any assistance needed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanoose Bay, Canada
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 5, 2013

Central location with very courteous service from front office staff made our stay one of the best in town. Room was quiet and bed comfortable. We couldn't have asked for more at the reasonable rate. We will definitely return.

Room Tip: Upper floors are quiet.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review, April 6, 2013
Thank you to the author of this excellent review. All our staff here at the best western carlton plaza pride themselves on the level of service we provide our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 3, 2013

Perfect price and location for a night downtown. It's so easy to walk to the shops, attractions and nightlife which when combined with the reasonable price makes this hotel great for a night out and more cost effective than a taxi each way from home.

Room Tip: Try a suite
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review, April 6, 2013
Thank you, Denise, for the lovely comments about your stay with us. As mentioned we are very centrally located in downtown Victoria, a nice leisurely walk from our front doors will bring you to everything our beautiful city has to offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Krakow, Poland
Top Contributor
191 reviews 191 reviews
191 hotel reviews
Reviews in 136 cities Reviews in 136 cities
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed February 18, 2013

I've only stayed once at a Best Western - here. A family trip to Victoria for the weekend was not disappointing. We didn't stay at the hotel during the day at all - we left for the whole day to go sightseeing. The sleeping and beds were comfortable!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chemainus, Canada
Top Contributor
88 reviews 88 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 12, 2013

I enjoy staying at the Carlton Plaza hotel because it is so centrally located. The service is good and reception home like. With the addition of a great eatery The Stone's Throw it makes for a complete package. The staff are ever ready to give a helping hand and the rates are reasonable. The beds are comfy and the rooms are large with lots of room to stretch out. Check it out the next time you are in Victoria.

Room Tip: Rooms facing the front gives a good view. Back rooms are quieter.
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan J, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review, April 6, 2013
Thank you to the author of this wonderful review. We are located right in the heart of downtown Victoria, just a few minutes walk to all the major attractions Victoria has to offer. We have the excellent Stone’s Throw Restaurant located in our lobby that even provided room service. We look to forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanaimo, British Columbia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2013

Short two night stay, very comfortable room and very responsive front desk staff. Right downtown and very handy to shopping and restaurants. Very good rate; did not try restaurant, but looked reasonably priced and comfortable.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN PLUS Carlton Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Carlton Plaza Hotel

Address: 642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#14 Family Hotel in Victoria
#15 Business Hotel in Victoria
#19 Romantic Hotel in Victoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Carlton Plaza Hotel 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Priceline, Cheap Tickets, Despegar.com, Booking.com, TripOnline SA and Tingo so you can book your BEST WESTERN PLUS Carlton Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Victoria
Victoria Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Carlton Plaza Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.