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“Beautifully restored Classic” 5 of 5 stars
Review of Swans Hotel & Brewpub

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Swans Hotel & Brewpub
3.5 of 5 Hotel   |   506 Pandora Ave., Victoria, British Columbia V8W 1N6, Canada (Downtown)   |  
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Hotel amenities
Special Offer
Mother's Day Package
Ranked #28 of 58 Hotels in Victoria
Windsor, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Beautifully restored Classic”
5 of 5 stars Reviewed October 26, 2013

When I travel to conferences and such, instead of staying in the conference hotel, I like to save my pension & benefits plan members' money by staying in a nearby "boutique" or "classic" hotel. Sometimes I am disappointed, but sometimes I am very pleasantly surprised. Swans Suite was very definitely a pleasant surprise! The room was a huge, beautifully restored, two-level suite with all amenities--including a full kitchen, which I didn't get to use due to my short stay. The walls were decorated with tasteful original art. The huge structural beams were striking. Large flat-screen TVs on both levels (no HBO or CNBC, though).

Downstairs, a brew pub featured a very friendly bartender (Andrew) and a wide selection of award-winning brews made on the premises. There is live music every night of the week--the band on my arrival night was excellent. Rooms directly above the pub understandably go for a discounted rate, if you're a bargain-hunter who is likely to stay out late. I didn't eat there, but the food smelled delicious. There was a bowl of complimentary Granny Smith apples in the room and in the elevator lobby area. Front desk clerk Hugh was friendly, helpful, and professional.

The real bottom-line is this: If/when I return to Victoria, I will definitely be staying here again!

Room Tip: Ask for 301, if it's available. It is at the end of the hall, farthest from the elevator and bre...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
at_Swans, Director of Sales at Swans Hotel & Brewpub, responded to this review, October 30, 2013
I am so pleased that you enjoyed your stay with us and that you are planning on returning during your next visit. Thank you for taking the time to review our hotel.
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198 reviews from our community

Traveler rating
    105
    58
    13
    14
    8
See reviews for
43
76
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Any
English first
Ladysmith, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 19, 2013

Temporary authorization for $100.00 placed on my card at check in. 6 days later still there. Called to inquire and told to keep an eye on it and call back if still a problem next week. Also two bedroom suite with only one bath does not work

Stayed October 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IsaacMtz, Manager at Swans Hotel & Brewpub, responded to this review, October 21, 2013
Thank you for your recent review. While it is the policy of most hotels to take a pre-authorization for incidental charges at check in it does not normally take too long for your credit card company to release this hold. You can contact your credit card provider before you travel to find out how long the release may take as it can vary. We do apologize for any inconvenience this may have caused you.
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Calgary
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 18, 2013

If you want to stay in a hotel that's a little different with a great location, rooms that are very Clean and Spacious and hotel staff that are very friendly and most accommodating! Look no further as this is the place for you! Its a no brainer!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 14, 2013

I can but echo the other reviewers comments.
We were expecting a pokey little room but like "babs" we were pleasantly surprised. We secured the room via Expedia at a very advantageous rate.
We appreciated the free taster Coupons for the bar. We visit Victoria frequently and have often been to the Swan for the beer and the evening music. It was a pleasure to be able to stay. This was over a holiday ,so parking on the street was free. However at other times they have a very reasonable parking rate at a lot just behind them.
The king bed was very comfortable. there are many nice touches in the room such as the magazine rack and the unique art.

Room Tip: if you don't plan to stay up late, ask for a room when you can't hear the band
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2013

We really enjoyed our spacious suite room, complete with a full kitchen, dining, and living rooms. Very clean and comfortable adorned with gorgeous artwork. The staff was friendly and accommodating. The location was excellent, within walking distance of the Blackball ferry, restaurants, shopping, and museums. The hotel bar had a swing band playing the night we stayed which was a fun way to spend the evening, and the front desk has DVD's to borrow if you feel like staying in.

We also learned from the staff that all the artwork in the hotel was donated by the owner, who also donated the hotel to the local university upon his passing. I'm glad my stay could support the local college.

Room Tip: See if you can get one that has a view of the water.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 30, 2013

Angela at the front desk was very helpful upon check in. We told her of the very expensive cab ride we had from the ferry ( $65 including tip) and she suggested that we take a bus back to the ferry when we were ready to leave several days later. It took us within a block of the ferry terminal.

We had a one bedroom loft and were very surprised at how large the room was, more like a suite! It had a full kitchen, dining area and a nice gas fireplace in the living room. The upstairs loft area as very nice especially with the skylight. The bed was very comfortable too. The only drawback was that there was no bathroom upstairs. The decor here was beautiful, the artwork was great as well.

The food at the pub downstairs was wonderful with a very large selection. It was fun to be there marveling at all the beautiful wood structures and all the artwork and carvings. We didn't get a chance to go listen to music at night, but others said it was alot of fun.

This hotel was very reasonable and you get alot of comfort for the money. It is more of a place for couples than for families.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IsaacMtz, Front Office Manager at Swans Hotel & Brewpub, responded to this review, October 9, 2013
Thank you for taking the time to review your stay with us. I am happy to hear that you enjoyed your stay and were able to meet your expectations with food and service as well. We take great pride in our art collection and are always happy when guests also appreciate it.
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Austin, Texas
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 22, 2013

We really liked this hotel. The lobby was very small and cozy, so we expected the same when we reached our room. We were wrong! Our one-bedroom suite was as large as a decent sized one bedroom apartment! Beautiful artwork adorn the walls, which we understood to be art from the original owner's personal collection. It had a nice, fully-appointed kitchen, and the bed was a dream it was so comfortable! The place was clean, clean, clean! The location makes for an easy walk to many of Victoria's historic sites. A couple of things to note: the bedroom is upstairs, a loft you'll find at the top of steep stairs. The one bathroom is located downstairs. My husband has a serious heart condition, and after a scary episode walking back up the stairs after a nocturnal visit to the bathroom, he had to opt for sleeping on the downstairs sofa. Overall though, this is a really lovely place to stay!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swans Hotel & Brewpub

Address: 506 Pandora Ave., Victoria, British Columbia V8W 1N6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Downtown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Business Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Swans Hotel & Brewpub 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Swans Hotel & Brewpub offers 29 unique and comfortable suites and is conveniently located in the heart of historic "Old Town" Victoria. We are a short walking distance to downtown's Inner Harbour, museums, galleries, events, entertainment, shopping and much more. ... more   less 
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Also Known As:
Swans Suite Hotel

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