We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“WORST EXPERIENCE WE HAVE EVER HAD” 1 of 5 stars
Review of Cheltenham Court Motel

No photo provided
Got a photo?
Add it.
No photo provided
Got a photo?
Add it.
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Victoria
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Cheltenham Court Motel
994 Gorge Road, Victoria, British Columbia V8V 4X3, Canada   |  
Hotel amenities
Ranked #53 of 57 hotels in Victoria
Kamloops, B.C.
1 review
11 helpful votes 11 helpful votes
“WORST EXPERIENCE WE HAVE EVER HAD”
1 of 5 stars Reviewed May 20, 2009

We booked 3 nights at the Cheltenham because it had a kitchen suite and was located in a very convenient area. The rooms were older but appeared reasonably clean. At 1:00 a.m. my wife woke screaming there were bugs crawling all over her.. I turned the lights on to see the bed was covered in bed bugs. We packed up everything put anything that was in the bedroom in a large black plastic bag & tied it tight. I also collected a number of these bugs in a plastic baggy. We waited until the manager arrived at 7:00 a.m. and told him we were leaving & showed him the bugs. I refused to pay for even 1 night which he agreed to but was very reluctant to admit they were bed bugs. The next day I called the Health Inspector and met with him, showed him the bugs and he said they were definately bed bugs. He was then on his way over to the Cheltenham to have a talk with the manager. My wife is still traumatized by this experience and I suggest anyone thinking about staying at this motel to make a different choice. We moved to the Comfort Inn which is close and a nice place to stay

  • Stayed May 2009, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2 people have reviewed this hotel

Traveler rating
    0
    0
    0
    0
    2
See reviews for
Families
0
1
Solo
0
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    1 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1 of 5 stars
Date | Rating
  • English first
  • Any
English first
Port Alberni
1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 25, 2008

We booked a room for two nights at the Cheltenham Court Motel, thinking it looked pretty good outside, nice plants, lawn kept up etc., a short family vacation with two boys and two adults. in Victoria. We were charged for the room before we received our key to check in. Once inside my son [who has a disability] started complaining about the smell, yes it did, cat urine, and I and my partner noticed hair all over the furniture and rugs. The smell of damp, cat urine and mould was all over the unit. Then my son spotted garbage of some sort under the bed, I told him to just leave it as we were not sure what it was [health reasons]. We told the manager that we did not want the room as my son was very upset by the smell and we found somewhere else to go. He returned only one nights charge, and would not return the current nights stay as he said he had held the room for us and could not rent it again. We drove by the Motel about an hour later and the No Vacancy sign was shining in the dark. We were not happy with this at all and would not recommend this place at all. We had a wonderful stay at the Comfort Inn about four blocks away, where the rooms were clean and bright and the room smelled clean.

Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Cheltenham Court Motel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cheltenham Court Motel

Address: 994 Gorge Road, Victoria, British Columbia V8V 4X3, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Hotel Style:
Ranked #53 of 57 hotels in Victoria

Owners: What's your side of the story?

If you own or manage Cheltenham Court Motel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Cheltenham Court Motel to your Saves list