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“Good service, good food and our parents like it, too!” 5 of 5 stars
Review of Don Francesco

Don Francesco
850 Burrard Street, Vancouver, British Columbia, Canada (Downtown)
604-685-7770
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Ranked #180 of 2,763 Restaurants in Vancouver
Certificate of Excellence 2014
Price range: $51 - $51
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Romantic, Doing business
Dining options: Dinner, Lunch, Breakfast, Late Night, Reservations
Dining style: Fine Dining
Neighborhood: Downtown
Cross street: Smithe
Transit: Bus stops on Burrard and Smithe Streets; Robson bus stop at Burrard; Skytrain - Burrard Station; Canada Line - City Center
Description: The enduring fine-dining restaurant in the heart of downtown Vancouver - the dining room to the stars - serving traditional Italian cuisine with a French twist and an extensive wild game menu.
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good service, good food and our parents like it, too!”
5 of 5 stars Reviewed February 2, 2014

Unlike typical nearby downtown high-end chain restaurants, we appreciate independent operator like this one, which is welcoming and cozy. We know of this restaurant as a business dining place but seldom think of taking our parents for family dinner. So we finally invite our parents to join us for dinner on Chinese New Year's Eve, instead of traditional Chinese food.

Two hostesses checked in our coats, which made the entry fast and efficient. The ambience allowed us to carry an evening of conversations and to see our foods. Services were very good despite that it was a full house.

We had the following from the Dine-out menu:
1. Appetizers - Lobster bisque (3) and meat balls
2. Entrées - Lobster lasagne with Emmenthal cheese, shallot, dry white vermouth in a light cream
(1); Filet of Sole stuffed with crab meat, shrimp, spinach, parmesan, shallots, white wine sauce, with scallop medallion garnish(2); and Milk fed veal ossobuco braised in white wine, tomato sauce with Tuscan beans (1)
3. Deserts - Tiramisu (1), Chocolate Ganache Cake (1) and Crème brûlée (2)

The lobster bisque was not watery nor starchy. The body of the soup was just right on the spicy side. The meatballs were great, perfectly moist and not too fatty. The lasagna pasta was al dente and the ingredients were layered nicely. The stuffed filet of sole was well cooked (not over cooked) and topped with a big seared scallop. The ossobuco was done perfectly and the bone marrow was intact.

This is one of the best within the $38 menu. We will definitely come back for regular dinner again!

  • Visited January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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223 reviews from our community

Visitor rating
    107
    69
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    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
los angeles
Top Contributor
115 reviews 115 reviews
41 restaurant reviews
Reviews in 47 cities Reviews in 47 cities
46 helpful votes 46 helpful votes
“Not impressed with the food”
3 of 5 stars Reviewed January 27, 2014

We were recommended Don Francesco's as "the best" Italian restaurant in Vancouver. We were quite disappointed. The staff was very nice but the food was nothing special. My risotto with mushrooms was a bit undercooked and tasteless, my husbands lamb chops were ok but not amazing. The kids (11 & 14) ordered pasta with meatballs and pasta with chicken but were also found it to be just OK. The best part of the dinner was the bread and salads. It is way overpriced for the quality of food you are getting.

Visited December 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
3 helpful votes 3 helpful votes
“The Great Dine-Out-Disaster”
1 of 5 stars Reviewed January 25, 2014

I decided to take my wife out for dine out and unfortunately... we went to Francesco's.

We were seated promptly at a nice table by the window and thought the evening was going to be great. All the sudden these loud obnoxious guys sat right next to us and were speaking so loud we could barely talk. We placed our order and our appetizer came before our beverages and bead.The meal was mediocre. We were never offered another glass of wine. It just seemed like they wanted us to eat and leave.

After we had our desert, the Maitre 'D placed the bill in front of me and appeared another 5 seconds later with the cash machine. There was no mention of how our meals were, if we wanted another drink, etc.
We eat all over town and this is by far the worst service I've ever had. It really says something when your wife suggests that we should have gone to White Spot instead. We quickly paid and made a b-line for the door. We will never go back!

Did Franceseco's get bought out by the global group??

PS- if anyone wants to know more, I work as a concierge at the Opus hotel and I wont be recommending them anymore.

  • Visited January 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“HORRIBLE SERVICE”
1 of 5 stars Reviewed January 21, 2014

We went there for Dine Out Vancouver. The service was horrible. Appetizers came within 5 minutes after we ordered our food. They were all luke warm......must have been pre-prepared and sitting for a while. After appetizers were done, entrees arrived 2 minutes after the appetizer plates were taken away. We feel very rushed. At the end of our meal, the manager or owner came and told us we have occupied the table for too long. This was the worst service ever! We will definitely not go back.

  • Visited January 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrace, Canada
Contributor
17 reviews 17 reviews
3 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Celebrating New Years Eve”
5 of 5 stars Reviewed January 18, 2014

With friends we celebrated New Years by dining at Don Francesco's in Vancouver, B.C.
The food was excellent, as was the service. Don even visited every table to wish his guests a happy new year. The pacing of the service was wonderful- no rush but the food was there when ready. Excellent lobster risotto, and roast duck. Very classy, but friendly too. Give it a try.

  • Visited December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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