The hotel is relatively new so there are a few kinks that still need to be worked out...the disconnect on rates among the website, the reservation desk, and the front desk was extremely irritating - initially booked online 2 months out, 3 weeks before, I checked rates on line and they were cheaper. I called the reservation line to have them switch me to the new rate, they transferred me to the front desk, the front desk couldn't find the rate, and so on and so on. I spent about 20 minutes going around in circles on this. Was finally assured the online rate. But when I checked out, they had me at a higher rate than either of the ones I had booked!!! They definintely need to pull it together. Also, on arrival, upon inquiring about the possibility of rain, one of the front desk staff quipped that if we wanted nice weather "we should have stayed in San Francisco"!!! Other than those issues, as far as the hotel itself, I liked the spa like boutique-y feel, the bath products were spectacular, the bed was very comfortable, and the 2x day room service was spoiling! I may try somewhere else the next time though - possibly the Shangra La.
One other thing is - why charge $20/day for wireless internet. Seems like a silly nickle and diming on a $300+ room
- Official Description (provided by the hotel):
- The perfect place for your urban escape. Whether traveling on business or for pleasure, we welcome you to your second home where you can feel refreshed and relaxed in a boutique setting that is CENTRAL. QUIET. BEAUTIFUL. Let us take care of you. Enjoy our free Loden Hotel App...your guide to Vancouver in your pocket! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Tablet Hotels, Priceline, Despegar.com, Cheap Tickets, Booking.com, Tingo and Jetsetter so you can book your Loden Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Loden Hotel Vancouver
- Vancouver Loden Hotel