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“Great city hotel” 5 of 5 stars
Review of Loden Hotel

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Loden Hotel
4.5 of 5 Hotel   |   1177 Melville Street, Vancouver, British Columbia V6E 0A3, Canada (Downtown)   |  
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Ranked #4 of 96 Hotels in Vancouver
Hendersonville
Level Contributor
6 reviews
“Great city hotel”
5 of 5 stars Reviewed November 20, 2012

Great hotel, very attentive staff.
Central location .
beautiful rooms, great bathroom.
Nice gym , great restaurant.
Everything is well taken care off .
Espresso machine in the lobby!
Fresh water bottles in our car to replace the empty ones!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,468 reviews from our community

Traveler rating
    1,193
    235
    33
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
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English first
Santa Barbara, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 19, 2012

This hotel is so great - it's a lovely little boutique and the staff is very attentive, warm and helpful. Our room had great views of the city and Coal Harbour. I was there for work and my husband and baby were there enjoying Vancouver. Everyone at the hotel was really inviting to us as a family, including in the restaurant. Business-wise it was very close to the metro (Sky Train) and also to the float plane departures to Victoria and ferry to North Vancouver, so it made it very easy for me to get to my appointments. Access to everything you want to see in Vancouver is right there - Gaslamp district, Stanley Park, Financial District, etc. Will definitely stay there again.

Room Tip: The one-bedroom suites come with your own espresso machine - nice perk.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 16, 2012

A friend and I celebrated her birthday November 8, 2012. We were in the midst of relocating and were exhausted from the search for a new home, and in need of pampering. Our experience at the Loden renewed us and we only regret not having been able to stay longer. We were in a corner suite on a high floor.The view was spectacular,the furnishings tasteful, the bed firm. What really wowed us was the mood lighting in the bathroom as well as the living room and bedroom.

Adrian, the experience manager, surpassed our every request. We wanted quiet and privacy. We got it. My friend was given proseco and chocolates.

There was a large flat screen t.v. in both rooms, beautiful art work,massive crystals, fine drapes and warm bathrobes.

We enjoyed every minute. We did not want to leave even to use the fitness facility because we felt so good within the suite--a home away from home.

Room Tip: If spending time in ther room during the day ask for a water view. If using the hotel as overnight...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Massachusetts
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 16, 2012

This hotel lived up to its reputation. I would live here if it were possible. One of the best boutique hotels I've stayed in and the best part was that it made me feel like I lived in Vancouver, which is a gorgeous city.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 12, 2012

Simple. Imagine a hotel that is completely and obviously focused on service. Imagine that same hotel has lovely classy rooms offering quality furnishings, stylish design and quiet restful space. Now if they gave you that for half of what their competition in the same quality range does. That is this hotel. My new Vancouver favourite.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo, Canada
Level Contributor
318 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 423 helpful votes
5 of 5 stars Reviewed November 7, 2012

We've stayed before and knew what to expect. This visit however exceeded our expectations. The rooms are still in excellent condition. Still spotless. Well appointed. Great amenities. I love Molton Brown toiletries and look forward to staying here for them alone!

And the staff are still outstanding. Always friendly, smiling and welcoming. After checking into my room and leaving the hotel, I realized that my recently diagnosed dog allergies were playing up. A phone call to the Front Desk and Jill quickly sorted out a new room for me on the 11th floor. Both the 6th and 11th floors offer pet free accommodation (didn't know that when I booked). Even received an upgrade with a harbour view :). Thanks!

Close enough to the Vancouver Convention Centre to walk to, yet in a quiet neighbourhood. Great location for me.

Couple of suggestions would make this an even better place to stay for us though. Bring back the irons and ironing boards and dispense with the clothes steamers. And having an in-room coffee maker would be a definite improvement. I just want to wake up, make a coffee, grab a paper, sit back, read and enjoy the view, in my pjs.

Look forward to our next stay!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrien L, Manager at Loden Hotel, responded to this review, November 10, 2012
Dear BuccaneerDave,

It is always a pleasure to receive feedback from our valuable guests and we appreciate the time you took giving us a review on Trip Advisor. We are indeed a pet friendly hotel but still keep in mind that some of us suffer from allergies and we want to make sure that we can please all of our guests. The room you were upgraded to is a Loden Park Vista and features a lovely partial view of Coal Harbor and The North Shore mountains. For your next stay, we would be more than happy to deliver a coffee maker, an iron and ironing board as we have these items available upon request for our guests that rather press than fluff. We look forward to your next visit with us.

Sincerely,

Adrien Litargne
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okotoks, Canada
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 7, 2012

Billed as chic boutique and indeed portrays trend with excellent service. Rooms as expected per website and mobile app.; bathrooms fit and finish top notch yet tub is too small for comfortable soak unless you under 5' tall. Very quiet location and good sound proofing. View nice view from corner suite (paid upgrade) and bedding/pillows most comfortable. Downside is costly price doesn't justify any more quality or service than other top hotels nearby; foyer reception desk (first impression) is so beat up it looks as though it had 20 years of wear and tear; and our sheets and lounge chair -though clean, we're quite stained and should have been replaced. WiFi wasn't enabled first night to our and other guests inconvenience ( back online next morning) which could be a MAJOR shortfall to some including using hotel services APP. This is supposed to be after all the best hotel in Van ....???

Room Tip: Corner room upgrade if weather permits.
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrien L, Manager at Loden Hotel, responded to this review, November 10, 2012
Dear OurFamilyTravelsLots,

Thank you for taking the time to share your comments. The Loden Hotel team is dedicated to providing the best service possible and we are pleased to read that you received excellent service during your stay and enjoyed the quietness of your room. Your feedback is very important to us and your observation will be passed on so that we can evaluate and apply your comments on our daily operation. During your stay, we experienced some technical difficulties with our WIFI as we were in a transition to offer complimentary wireless internet. We apologize for the inconvenience, our internet provider has assured us that it has been resolved. We are looking forward to having you use our Loden Hotel APP during your next stay.

Sincerely,

Adrien Litargne
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loden Hotel

Address: 1177 Melville Street, Vancouver, British Columbia V6E 0A3, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Vancouver
#4 Business Hotel in Vancouver
#4 Luxury Hotel in Vancouver
#5 Romantic Hotel in Vancouver
#6 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Loden Hotel 4.5*
Number of rooms: 77
Official Description (provided by the hotel):
The perfect place for your urban escape. Whether traveling on business or for pleasure, we welcome you to your second home where you can feel refreshed and relaxed in a boutique setting that is CENTRAL. QUIET. BEAUTIFUL. Let us take care of you. Enjoy our free Loden Hotel App...your guide to Vancouver in your pocket! ... more   less 
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Also Known As:
Loden Hotel Vancouver
Vancouver Loden Hotel

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