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“Excellent Facilities and Fantastic Customer Service” 5 of 5 stars
Review of Loden Hotel

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Loden Hotel
4.5 of 5 Hotel   |   1177 Melville Street, Vancouver, British Columbia V6E 0A3, Canada (Downtown)   |  
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Weekend Escape
Ranked #4 of 96 Hotels in Vancouver
cleveland, ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
27 helpful votes 27 helpful votes
“Excellent Facilities and Fantastic Customer Service”
5 of 5 stars Reviewed June 27, 2011

What a great place. Rooms were beautiful, beds very comfortable. The concierge/staff were outstanding. Everything was "no worries." They booked dining reservations and tours -including a last minute sea plane excursion to Victoria with no problem. Great suggestions on things to do. Free wifi was a major plus as well.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,325 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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English first
Toronto, Canada
1 review
5 of 5 stars Reviewed June 27, 2011

The Best Thing I Discovered Is Hotel Staff Kindness They Were Helpful And Cooperative And This Per Se Is 80 % When I Search For A Hotel And Try It , I Can Forget With Time Every Thing Except This Issue Which You Hotel Staff Attitude Which Was Valuable .

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santa Monica, California
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 22, 2011

We got to the Loden on Christmas Eve, thus limiting options of eating late at night. At check in, our front desk person called a nearby restaurant, and got us reservations within 15 minutes! It was a wonderful suggestion, and we had a great meal.

The staff was over the top friendly and helpful...so welcoming! They automatically hand you an umbrella as you're walking out when you don't even know it's raining.

The location of the hotel was central to anything you may want to see or visit. Everything was within walking distance of this hotel.

The room we had was a corner room with views of the city. With floor to ceiling windows, it was quite a view. The TV/desk corner was compact but spacious due to its placement. The fridge was quite a help to keep drinks cold.

The marble bathroom was modern and spacious. With the shower and the toilet behind separate doors within the bathroom, it provided privacy without compromising effective usage.

We LOVED the Loden, and would highly recommend it to anyone visiting Vancouver.

Thank you Loden for providing us a great "home" during our visit to Vancouver!

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cheltenham, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 21, 2011

We spent the first leg of our honeymoon in the Loden last September and can not recommend the hotel highly enough. Service was quite exceptional and the room was to a very high standard in decor and cleanliness. Well located to see all that Vancouver has to offer. This place is a must!

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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British Columbia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 20, 2011

Very nice hotel - close to Gastown and lots of amenities within walking distance. Great sushi place across the street.
Be sure to use the parkade across the street instead of valet ($47/night) compared to $17 for the parking lot across the street.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Las Vegas, Nevada
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed June 20, 2011

We stayed at the Loden for one night at the end of an Alaskan cruise, and wish we could have stayed longer. The hotel is truly a five star experience.

The staff is extremely accomodating and friendly without being pretentious. They obviously work very hard to make their guests feel comfortable and to solve problems quickly without incident. The concierge was also very helpful in making last minute reservations to a popular downtown restaurant on a busy Friday night.

We were fortunate enough to be upgraded to an incredible corner suite on the 14th floor. The room had floor to ceiling windows with great views of downtown Vancouver. The room was beautifully furnished in a modern, warm style with a spa bathroom, and an absolutely amazing bed.

Some of the little touches that put the hotel in a five star category include the fresh flowers in the room, slippers at the bedside, turndown service with fresh drinking water on the nightstand at bedtime, and of course a full "Wii Rockband" setup in the living room.

I live in Las Vegas, and often stay at many of the so-called 5 star hotels here on the strip when they offer special deals to locals, and cannot remember an experience as rich and luxurious as the one at The Loden.

I look forward to my next visit to Vancouver for hopefully a longer stay at The Loden.

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 19, 2011

Not only was this hotel awesome, but they had a mega hot front desk girl. Wow.

Stay here!

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loden Hotel

Address: 1177 Melville Street, Vancouver, British Columbia V6E 0A3, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Vancouver
#3 Romantic Hotel in Vancouver
#4 Luxury Hotel in Vancouver
#5 Family Hotel in Vancouver
#6 Business Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Loden Hotel 4.5*
Number of rooms: 77
Official Description (provided by the hotel):
The perfect place for your urban escape. Whether traveling on business or for pleasure, we welcome you to your second home where you can feel refreshed and relaxed in a boutique setting that is CENTRAL. QUIET. BEAUTIFUL. Let us take care of you. Enjoy our free Loden Hotel App...your guide to Vancouver in your pocket! ... more   less 
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Also Known As:
Loden Hotel Vancouver
Vancouver Loden Hotel

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