We have stayed at the Sutton Place over the last 20 plus years. We booked 3 nights with my daughter and her husband over the Thanks giving holiday. 2 bedroom suite on the 12th floor. We arrived in the room which was quite out of date, only to find allot of construction noise coming from our floor. There was a posting in the room apologizing for the construction noise in the building from 10 AM until 5 PM daily. We asked if we could have a quiter room regardless of floor, and they gladly accomodated us to one of the newly restored units, which was quite nice and new. However, they dont have very good quality control with thier contractor, as there was some real shoddy workmanship, and construction punch list issues that we felt needed addressing, Drywall mud all over the windows, the sliding glass doors, took almost 2 people to open and close. At $300.00 per night, did not include internet, which in all of my travels I cannot understand! We had to call down to the lobby everytime we wanted coffee replenished. There was an espresso maker that used pods, and we always had to ask them to bring them. I would have purchased some but could not find out how. Staff was friendly and accomodating.
Agan for the price, for 3 nights, should have included parking and internet.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Cheap Tickets, Priceline, Expedia, Asiatravel.com Holdings, Travelocity and Tingo so you can book your La Grande Residence at the Sutton Place Hotel Vancouver reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.