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“Great Hotel” 4 of 5 stars
Review of Times Square Suites Hotel

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Times Square Suites Hotel
1821 Robson Street, Vancouver, British Columbia V6G3E4, Canada (Downtown)   |  
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Ranked #6 of 96 hotels in Vancouver
Portland, Oregon
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
44 helpful votes 44 helpful votes
“Great Hotel”
4 of 5 stars Reviewed July 14, 2013

I'm 12 years old, and I traveled with my mom. The hotel was nice, everyone was polite, and the kitchen was very nice. The location is fantastic. The one thing to think about is, there is quite a lot of street noise. They put ear plugs in our room, so that's saying something. I'm not sure if this was just for us, like a mistake, or if it was in general, but we had two T.V.'s in our room. One was in the bedroom, one in the living room. If someone was watching something in the living, and you turned on the T.V. in the bedroom, it would say "No Signal". That wasn't typically a problem, but it was a few times. One thing that was a plus for me, but not for my mom, was that there is no everyday room cleaning. You want it, you ask for it. All in all, I would highly recommend it.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimesSquareSuites, General Manager at Times Square Suites Hotel, responded to this review, July 16, 2013
Thank you for taking the time to share your comments. We do like to learn from our guests' experience but I will reiterate that we prefer that you let us know if you have any issues in your suite during your stay so we can address them immediately. Our Maintenance Manager is now aware of the TV signal problem and we thank you for that.
We started putting ear plugs in the suites in 2010 during the Olympics when we had dancers and performers staying with us who were from China, Eastern Canada and the US. They had to sleep during the day to avoid jet lag so they could perform at night. They requested ear plugs and we thought it would be nice to continue to provide them for our guests who are on different time zones or who are not used to the sounds of our city.
We hope you can return to Vancouver, we look forward to seeing you again.
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732 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 11, 2013

Great accommodation. Close to the shops of Robson street and close to Safeway if you need to buy any groceries. Comfortable accommodation. Great clean place to stay. Times Square was also nice enough to upgrade on our stay when we arrived.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolivia, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2013

We had two nights in Vancouver and the hotel was clean, with lots of space. You could cook in if you desired and the hotel is close to many sights including Stanley Park. We shared a two bedroom suite with our friends and we all felt very comfortable. Would recommend to anyone.
Dsloat

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 7, 2013

In few words: great location, clean and roomy suites, conveniently equipped. It had a home feeling for us as we were not bothered by excessive service offerings. The reception is indeed a little office located on the garage level.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 6, 2013

We stayed here for 2 nights. It was like having your own 1 bedroom apartment. Kitchenette was awesome to have, plenty of space, clean, in room washer/dryer was a plus! Great location too, near Stanley Park. There is a bike rental place next door that we got bikes from and had a great day riding around the park. We would definitely stay here again.

Stayed June 2013, traveled with family
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Vancouver, British Columbia, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 5, 2013

I stayed there a while back and I forgot to write a review for the place. It is actually quite a pleasant little hotel. I found the place very comfortable and right in the heart of dt Vancouver, so it was very easy to go to just anywhere. We stayed in a suite with a full kitchen, so we were able to make dinner and what not, and it was just very nice as there was a safeway across the street. There is also a bbq on top of the roof deck too, I just never used it. Oh, and the internet is terribly slow.

The bed was fantastic, I had a fantatic night of sleep. However, my friends couldn't say the same because the hide-a-way couch had food stuck? The sheets there looked dirty too. I guess I lucked out with the nice bed and clean sheets?

Parking in the area is a problem I should note. Because it is the heart of Vancouver, most areas are resident zoned or metered parking. If you rented a car, you're going to be SOL for most part and you'll have to find a more expensive solution (next to running out every 2 hours to plug the meter)

Room Tip: It is a noisy area, so try to get a room not facing Robson. But the surrouding apartments do block a...
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimesSquareSuites, General Manager at Times Square Suites Hotel, responded to this review, July 16, 2013
Thank your for your compliments and comments. Our mattresses are Serta and we are pleased with their comfort for the wide range of guests we have! Our top concern is guest impression and comfort. If anything is not as you expect, we always hope that you will communicate this during your stay so we can address it. I wish we could have seen the sofabed to understand what happened. If we make a mistake or miss something, as is human at times, we will rectify it immediately. As far as comfort, we have updated the sofabeds in the past year so they have new mattresses.
We also now have dedicated wi-fi in each suite to allow multiple devices to operate simultaneously.
We have a secure underground parkade with in/out privileges so it should not have been necessary to use expensive street parking. Our parking rates are the lowest in downtown Vancouver at $15 per night. With tax it is $19.06.
Our location is near the beach, Stanley Park, shopping, restaurants and coffee shops. With these conveniences and the fact that we are one of the most densely populated residential areas, it can be noisy at times but also quite quiet. Much depends on time of year and what you are used to.
We do hope you are able to stay with us again to experience some of the improvements we have made.
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Cologne, Germany
1 review
4 of 5 stars Reviewed July 4, 2013

Perfect staff, perfectly equipped suites, we really felt "at home" . 5min. walk to Stanley Park (a must!) , 10min. walk to the centre of the city, 1min. walk to Safeways(you´ll be delighted to use the kitchenette) - there´s hardly a better choice getting to know Central Vancouver.

Room Tip: Suites looking down on Denman Street for one night might be just ok (noise level) , for more nights...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Times Square Suites Hotel

Also Known As:
Times Square Hotel Vancouver
Times Square Hotel
Address: 1821 Robson Street, Vancouver, British Columbia V6G3E4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown , West End
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#3 Best Value Hotel in Vancouver
#3 Family Hotel in Vancouver
#14 Business Hotel in Vancouver
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Times Square Suites apartment-style hotel has been pleasing business travelers, couples and families for many years. Each of the 42 suites has a full kitchen,washer/dryer, fireplace, HD TV and blu ray player. Guests also have access to our rooftop patio with BBQ and a membership to our local fitness centre with indoor pool, squash courts and yoga. Nestled in the West End residential community of Vancouver, two blocks from Stanley Park and an easy walk or transit ride to the heart of downtown. Green Key rating of 4 keys out of 5 for environmental practices! ... more   less 
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