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“Short Stay at Times Square” 4 of 5 stars
Review of Times Square Suites Hotel

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Times Square Suites Hotel
3.0 of 5 Hotel   |   1821 Robson Street, Vancouver, British Columbia V6G3E4, Canada (Downtown)   |  
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Hotel website
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Hotel amenities
Special Offer
VIP Perk at Check In
Ranked #7 of 96 Hotels in Vancouver
Certificate of Excellence 2014
Crescent Beach BC
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Short Stay at Times Square”
4 of 5 stars Reviewed April 23, 2012

My family and I stayed at Times Square for 1 night in April. The room was clean and welcoming when we arrived. Easy and friendly check in. Excellent location - can't think of a better place to stay in Vancouver. Large rooms, well equiped kitchens and very secure building.

We'll be back.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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973 reviews from our community

Traveler rating
    736
    204
    19
    5
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
1 review
5 of 5 stars Reviewed April 22, 2012

Stayed at TSS twice now with my wife and two children and we'll be heading back next year again. Location is fantastic being super close to Stanley Park for kids, kiddy corner to Safeway for diapers, and short walk for shopping. I recommend TSS to all our friends and family!

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 19, 2012

My family just recently stayed in the Times Square Suites hotel and it turned out to be one of the best hotel stays that we have ever had, the great location, the wonderful staff and the convenience of having a kitchen and laundry available made our stay perfect. I was going to stay at one of the big chain hotels when I came across this gem and boy am I glad I did. We had a corner room on the Robson side and found it to be not as noisy as I had read about, that would not have bothered us any way as we like to people watch as we sip on a drink. We now have a home away from home on our next visit to Vancouver! We highly recommend this hotel.

Room Tip: Try the corner suite, it is very roomy and not as noisy as some make it out to be. You get the feel...
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Not applicable
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 18, 2012

First, the awesomeness: staff was so welcoming; suite was spotless; and the location is fabulous (park, harbor, safeway, whole foods, so many restaurants all nearby).

I would just say that visitors to this hotel (or any other hotel anywhere, but especially in Vancouver where bed bugs are kind of a problem) should check their rooms very carefully. They do have mattress covers, a staff trained to clean for bed bugs, very concerned management, and apparently no history of bed bugs. However, even hotels with perfect track records can have the occasional bed bug incident. I found a few bites on my body after the first night and noticed some dark streaks on the otherwise pristine bed skirts (could be a sign of bed bugs). So, I'd say that Times Square probably does more to prevent bed bugs than most hotels, but each traveler should take precautions (e.g., leave luggage on a table or in the bathtub, use the suites' dryer to apply heat to all belongings before leaving). Just google bed bug to see how to prevent the spread of these critters, and bring a bed bug repellent spray with you to every hotel you visit. Safe travels!

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimesSquareSuites, General Manager at Times Square Suites Hotel, responded to this review, April 19, 2012
This posting is of great concern to us due to the anonymity of the reviewer.
Cleanliness and customer service are our mantra and we take all the precautions while cleaning. We also have full mattress encasements to avoid bedbugs.
As a hotel guest and someone trying to help fellow travellers, it is fine to post your positive or negative experience, but we are not aware of any incidents of bed bugs and it would be most helpful if you could tell us which suite you are/were in. If we did have an issue, we certainly would not want you or anyone else staying there until we fully cleaned and sanitized it. We also wonder why you would continue to stay in a hotel suite which had this apparent problem.
As a small hotel with 42 suites, our team is always present and interactive with guests. If you had an issue as serious as this, why would you not address it immediately?
I am very curious as to why you would put this information out to the public and yet remain anonymous to us so we cannot clarify your report.

Jacqui McMullen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 17, 2012

We have just completed our second stay at Times Square Suites in 2 years, this time in a 1 bedroom and den suite. We requested a bright, yet quiet room, and that is what we gladly received on arrival. The location is fantastic, being close to Denman St restaurants, supermarket, Stanley Park, public transport and Robson St. The staff here are always helpful friendly and professional. We love staying at TSS when in Vancouver BC, and look forward to our next trip.

Room Tip: Rooms on the south side are brightly lit yet quiet. Perfect.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Top Contributor
174 reviews 174 reviews
16 hotel reviews
Reviews in 38 cities Reviews in 38 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed April 16, 2012 via mobile

Great staff ... Great location ... Great price.

Time Square Inn is in the middle of foodie heaven, perhaps a hundred small restaurants within walking distant.

It's also within 4 or 5 blocks from Standley Park and the 10K walk around the perimeter of the park was easy to do from the Inn. It is a easy 2.5 K (one way) walk to the Expo Center & downtown. We even walked to the Telus Science Center, and then caught the SkyTrain back to downtown.

The only downside I had was the noise from the street, so if that's an issue for you, ask for a room on the Robson street side of the building, or for a room on the backside of the Inn

Stayed April 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 16, 2012

You can't beat the location for it's right by Stanley park, short distance to the harbor and to English Bay. We walked everywhere or took the ferry. Room was nice and staff were helpful. Next time I'm in Vancouver, we will stay here again.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Times Square Suites Hotel

Address: 1821 Robson Street, Vancouver, British Columbia V6G3E4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown , West End
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#3 Family Hotel in Vancouver
#6 Romantic Hotel in Vancouver
#15 Business Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Times Square Suites Hotel 3*
Number of rooms: 42
Official Description (provided by the hotel):
Times Square Suites apartment-style hotel has been pleasing business travelers, couples and families for many years. Each of the 42 suites has a full kitchen,washer/dryer, fireplace, HD TV and blu ray player. Guests also have access to our rooftop patio with BBQ and a membership to our local fitness centre with indoor pool, squash courts and yoga. Nestled in the West End residential community of Vancouver, two blocks from Stanley Park and an easy walk or transit ride to the heart of downtown. Green Key rating of 4 keys out of 5 for environmental practices! ... more   less 
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Also Known As:
Times Square Hotel Vancouver

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