My friends and I had started going to Trafiq Cafe and Bakery on Main St. about one evening a week for the past two months or so. We saw last week that they were staying open later on Thursdays so we switched from our usual Wednesday meeting so that we could stay and visit a little longer. We would normally meet at 5:00 and stay until they closed at 7:00, tonight we planned to stay until 7:30! -- we would have 'dinner' (quiche and salad, that kind of thing) and later coffee and dessert. The music has been loud in the past but tonight it was really blasting. We were the only ones in the place, except for a lone woman sitting at the front. Keep in mind that this place is billed as a 'cafe and bakery' and so loud music doesn't really seem to fit. After about 10 minutes of this, we asked if they would turn the music down. The women we asked (not the owner) disappeared to the back for quite some time, but there was no sign of the music being turned down. When she finally reappeared (music still way too loud) she said nothing to us and just started working behind the counter, cleaning up, etc. and ignoring us. As we could no longer carry on a conversation we decided to leave, but at the door we asked the woman we assumed to be one of the owners, why they wouldn't turn down the music (or at the very least why they didn't explain why they wouldn't turn down the music). She said they were going in a new direction (or words to that effect) and that they closed down between 6:00 and 7:00 (no one told us) so they could clean up, etc. and open up again at 7:00 as a lounge. A lounge? It so does not look or feel like a lounge -- it looks and feels like what it is, a cafe and bakery. Rude response by the owner and they basically drove us out of the place both with the loud music and with the attitude. Then there was one, one customer that is, left in the cafe. It looks really inviting to people walking by The Trafiq CAFE and BAKERY, I mean lounge, when there's only one person in the rather large room -- looks real popular. OK, it's your call owner lady, but we won't be back and we'll be sure to give your place a thumbs down to anyone who'll listen. Great PR which gives way to great word of mouth.
If you own or manage Trafiq Cafe and Bakery, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.