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The Hotel at Terminal City Club: Traveler Reviews

4.0 of 5
837 West Hastings Street, Vancouver, British Columbia V6C 1B6 , Canada
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The Hotel at Terminal City Club
Ranked #26 of 97 hotels in Vancouver
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174 reviews from our community

    Trip type
Traveler rating
    105
    52
    10
    4
    3
Date Rating
Townsville, Australia
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“Lovely place although a little sterile - not the most welcoming place”
4 of 5 stars Reviewed December 13, 2012 via mobile

Excellent location for downtown - you can walk to gastown or even to Granville island (about 30 min).
This is my third stay here and each time the rooms have been great - large, with pod coffee maker ( problem is there is no way of boiling water), shower over full bath.
There is not often a doorman or someone to help you with your bags and reception is a long way away from the curb to checkin.
Staff are welcoming but stay at there their desk.
Room service is my favorite part of the staff here - not so much the food as the choices are limited and basic but the service is fantastic - each time I have been served by the same man who is just a pleasure.
Housekeeping are also great - very helpful.
While there is no turn down service they do come around with bottled water, chocolates and fill your ice bucket every afternoon.
Overall this is a business hotel - not the touristy 'welcome to Canada '.
There's also some great coffee shops and restaurants close by.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“Rare gem right in the heart of the city.”
5 of 5 stars Reviewed December 1, 2012

I give this hotel a perfect 10; it has all I look for when sleeping away from home:

-cleanliness, from the health club to the seams of the mattress
-location, it cannot be better placed right downtown and close to the seawall but tucked away from noisy streets
-price, for how sophisticated it was, the price was a fresh breeze (at least in the winter

The extras (such as the pool overlooking the mountains, and the old-school service, and the modern yet sophisticated decor) was an unexpected, very pleasant surprise.

If you can afford the price, stay here, you will not regret it.

Whitin a 5 minute walk you'll be at the convention centre, float plane terminal, bustling gastown, and shopping district.

If you get a room with a view, you'll feel there's no better place in Vancouver.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alla-Rustica about The Hotel at Terminal City Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TCCLUB, Director of Sales at The Hotel at Terminal City Club, responded to this review
December 3, 2012
Dear Alla-Rustica,

Thank you very much for such wonderful comments.

We are so happy to hear you enjoyed your stay with us and you completely noted all the reasons why we feel we are such a lovely hotel.

It is nice to see the comment about the proximity to the float planes, as I often forget that and only note the distance to the Canada Line. Thank you for the reminder :)

Please let us know next time you are coming into The Hotel at Terminal City Club.

Kind regards,
Noni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chilliwack, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Spectacular views”
4 of 5 stars Reviewed November 30, 2012

Stayed one night before a conference. Immediate response to my request for a late night check-in. Arrived late (1:30am), good service to let me in the underground parking. Quick check-in. Nice suite facing the harbor with large windows to enjoy the view. Quiet rooms and comfy bed, slept well. Lots of hot water and water pressure for shower.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lornesafety about The Hotel at Terminal City Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
105 reviews 105 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
“Hard to beat this hotel for location and convenience”
5 of 5 stars Reviewed November 20, 2012 via mobile

The room was big with a separate sitting area and 2flat screen TVs. The harbor view added to the well lit room and inspired to use the gym and pool which for hotel standards, are certainly tops. Coming back for sure.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Williams Lake
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Good downtown location, great fitness centre and pool”
4 of 5 stars Reviewed November 8, 2012

Stayed for 3 nights for a conference and definitely liked the central location. My room was very nice, enjoyed the kitchenette and the free internet. Everyone was very helpful and I was very impressed by the gym. Very new equipment and the view is certainly a bonus. Only downside was that it closes at 10pm, even earlier on weekends. But it is a very nice facility!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WLTrailrider about The Hotel at Terminal City Club
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Additional Information about The Hotel at Terminal City Club

Also Known As:
Terminal City Hotel
Terminal City Vancouver
Address: 837 West Hastings Street, Vancouver, British Columbia V6C 1B6 , Canada
Phone Number:
Region: Canada > British Columbia > Vancouver
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotels in Vancouver
#16 Luxury Hotels in Vancouver
#24 Business Hotels in Vancouver
#47 Family Hotels in Vancouver
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Hotel at Terminal City Club offers the perfect location for business travellers. As a hotel guest, you have access to Vancouver's premier private business club, Terminal City Club. This allows you to entertain your clients, enjoy excellent food and presentation as well as private reserve wines. Our fitness centre is befitting a high-end Club. We have high quality cardio and strength equipment and offer a 25m ozonated swimming pool, as well as squash courts. THE HOTEL at Terminal City Club is one block from the Vancouver Convention Centre and two blocks from the Canada Line and Cruise Ship Terminal. ... more   less 
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The Hotel at Terminal City Club
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