We stayed in a courtyard room for 3 nights over New Year and at $319.00 CAB plus tax per night it was very expensive for what you got.
Firstly we had problems with the key card on checking in, after taking all our luggage ourselves up in the lift the key card didn't work and we had to go back to reception and change it, after being stuck on the 5th floor. Then we ordered ice and hot water from room service, as there is no ice making machines and no kettle in the rooms. When after 25 minutes this hadn't turned up I had to call again to see where it was.
Then we booked into the Elixir Restaurant for dinner on New Years Eve. It was a set menu with no price written anywhere on the menu. When the bill came it was $150 CAN each for the food, way more than we expected for what was served.
Then on New Years day the key card did not work again and the woman on reception was so rude and spoke to me like I was one of the homeless people that frequently beg for money outside the hotel. I was so angry.
To make matters worse the second time that afternoon we went back to our room the keycard didn't work again. When I took it down to the same rude woman on reception she asked why I was angry!!!
To top it all off, on the last afternoon we got back to our room to find that they had not replaced any of the toiletries in the bathroom, when you are paying $319 a night you don't have to expect to have to ask for some shampoo and soap!
I would never stay here again.
The only good thing about it is the location which is great, Yaletown is wonderful with heaps of great restuarants and bars, unfortunately there is only the Opus hotel in Yaletown.
- Official Description (provided by the hotel):
- Vancouver's only Four-Star Boutique Hotel as rated by Forbes Travel Guide 2015. Uniquely stylish and always fresh, OPUS Hotel Vancouver redefines the boutique hotel experience, blending contemporary design with warmth and intuitive service. Located in fashionable Yaletown, OPUS Vancouver Hotel is steps from the inner harbor, Canada Line rapid transit, outdoor recreation and Vancouver's best restaurants, spas and shops. * 2011 Conde Nast Traveler / Gold List Reserve* 2010 Conde Nast Traveler / Readers Choice Awards * 2010 Travel + Leisure / 500 Worlds Best Hotels. ... more less
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