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“Nice stay” 4 of 5 stars
Review of Opus Hotel

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Opus Hotel
4.0 of 5 Hotel   |   322 Davie Street, Vancouver, British Columbia V6B 5Z6, Canada (Downtown)   |  
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Ranked #5 of 97 Hotels in Vancouver
Calgary, Canada
Top Contributor
112 reviews 112 reviews
56 hotel reviews
Reviews in 48 cities Reviews in 48 cities
67 helpful votes 67 helpful votes
“Nice stay”
4 of 5 stars Reviewed November 22, 2012

Very modern room and lobby. Bathroom was very fancy and updated. Service was the only think that lacked a bit. Trendy location near shopping and restaurants.

Both mornings, coffee was out in the lobby. I asked the attached restaurant about it and they told me to go to the coffee shop next door.

A good stay and I will return.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,302 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
Date | Rating
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English first
Montreal, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 18, 2012

I recently organized a meeting at the Opus Hotel, located in a more upscale area of Vancouver (Yaletown). It’s about 30 minutes by taxi from the airport but you can take the Skytrain directly to the hotel (just across the street) in about 20 minutes. The staff is very helpful, friendly, and eager to please.

The lobby is unimpressive and does injustice to the rest of the hotel – but I’ve learned over the years that you cannot trust the efficiency of a hotel by the lobby. The guest rooms are excellent – mine had a king bed, with full, deep bath, a large shower, couch, desk – and each room comes equipped with an iPad. A bathrobe & umbrella are available in the closet. And, of course, a mini bar.

The meeting rooms were adequate. There seems to be only 2 meeting rooms, which are separated by a floating wall. There is a window but no sky is visible because there’s a cement wall it beyond it. A pretty garden separates the window from the wall and breaks up the greyness of the cement.

The food for the meeting was excellent. We had poultry, beef & fish with some pasta sides – all were delicious. However, for some reason there is no poultry dishes on the menu for business meetings – we had to ask for it. The Opus helped us out with Kosher meals and gluten-free dishes.

Ask for a guest room beginning on the 4th floor and up. My original room was right above the lobby (2nd fl), where they have a DJ set up in the evenings for bar patrons. The bass is loud and the party goes on until about 12:00 or 1:00am – so if you want to stay awake, it’s not a problem. For those of us who enjoy sleeping – it’s a big problem. My colleague on the 3rd floor also felt the bass but it didn’t keep her awake. As well, guests who stood outside the hotel doors for a smoke were easily heard in my room, windows closed. I called the front desk around midnight and asked for a different room (truthfully, I demanded a new room – I was awake for 22 hours because of time difference & was quite cranky), which they prepared for me. It was on the 6th floor away from the street – I slept really well that night!

The downsides for the meeting portion were that 1) they didn’t have all the equipment ready for us that was on our requisition so I had to keep asking as I noticed what was missing; 2) our meeting was to start at noon but the food wasn’t set up prior to the start – so as my guests were filtering in for noon, they were still setting up the food. Ask them to set up 15 minutes before; 3) although I understand that the hotel wants to keep our room free of dirty dishes, I found that they kept coming in to clear them out rather than provide a tray or table where we can place them. The interruptions are distracting sometimes, particularly when sensitive discussions were taking place.

The upsides were that they quickly reconfigured part of the set-up at the last minute, moving phones and tables to accommodate my requests. It’s hard to set up a meeting when you can’t see the room and visualize what should go where.

I’d recommend the Opus for a meeting of 10-12 people, so long as you have the two rooms available. Sleep quarters for your guests should be restricted to floors 4 and up. As for vacationers, I suppose this hotel caters more to the 40 and under crowd by the looks of it. And they accept dogs - which could be a plus or a minus depending on how you look at it.

Room Tip: Ask for a room beginning on the 4th floor or higher, away from Davie Street.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
77 reviews 77 reviews
23 hotel reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 16, 2012

Admittedly, I hated the pink and purple furniture, cushions and chairs with silver bead curtains in the lobby. It looked like a 12 year-olds room without the Justin Beiber posters on the wall. But once inside the rest of the hotel, it was a nice place.

Smallish rooms but comfortable complete with iPad in the room for your use. Fridge included as well as room safe. Quiet in the halls. Nice paint in the rooms. But the bathroom had to be the biggest surprise - closest to the street with full windows. Two types of blinds - sun blinds and blackout blinds. Great rainfall shower. All the amenities and it was 10:45 pm when I discovered why the bathroom was built between the room and the street: to buffer the street noise from the nightclub and the people who hung outside the club until the wee hours of the morning. Bring earplugs - good ones. This is Yaletown.

It's plenty close to most of the happening spots in Vancouver - a few blocks from Granville and a few blocks from the water shuttles that will take you to Granville Island.

Uneventful except for the housekeeper who walked right in with me in my underwear. She claims she knocked but neither my wife nor I heard it. Cafe Artigiano is in the hotel with decent breakfast choices and decent coffee in the morning. Staff was accommodating.

A nice stay.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OPUSHotel, General Manager at Opus Hotel, responded to this review, November 19, 2012
Dear attitudeguy, we wanted to acknowledge and thank you for choosing OPUS and for taking the time to post your comments. We were happy to hear how you enjoyed your overall experience and found the property unique in its layout. I wanted to apologize though for the unexpected surprise on the account of one our room attendants. We can assure you that there are polices and procedures in place to prevent those type events, which we are reviewing with the entire housekeeping team. Please do not hesitate to contact me directly if I can be of any assistance at ngandossi@opushotel.com, and we will hopefully have another opportunity to welcome you back to OPUS in the very near future!

Sincerely,

Nicholas Gandossi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 14, 2012

I recently completed my second stay at the Opus Hotel in Vancouver, BC. The Opus is a boutique hotel of the first order. I travel frequently on business and the experience at the Opus rivals any other place I have stayed. The rooms are well appointed, spotlessly clean, and well serviced by an excellent house keeping staff. The turndown service provides a carafe of cold fresh water and a freshly filled ice bucket. People are what make a good hotel and these folks are the best trained, most polite, most helpful, constantly cheerful, and friendliest group of people I have ever met in a hotel! There is an excellent restaurant on the premises and dozens of excellent eateries throughout the immediate area. The hotel is conveniently located across the street from a Skytrain (subway) station. If you fly into Vancouver take the train from the airport to the front door of the hotel. There is no need to rent a car with the excellent public transportation in this area. If you forgot your umbrella, no problem, ask for one at the front desk and it is yours for the duration of your stay. I have stayed in a number of boutique hotels in my life and this one rates as the number one experience. If you avoid boutiques and stay in the large chain hotels you don't know how wonderful these places can be. The next time you are in Vancouver plan to stay at the Opus!

Room Tip: I try to stay in a room that looks to the south. This is a funky, renovated warehouse area and with...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OPUSHotel, General Manager at Opus Hotel, responded to this review, November 15, 2012
Dear Patrick N, thank you very much for choosing OPUS Vancouver, and for your feedback on your OPUS experience. We were glad to hear how you took the Canada Line transit system from the airport directly to the hotel. I have timed it myself, taking a mere 22 minutes from ``door to door`, making it a green and convenient way to get to the property. Hopefully we will have another opportunity to welcome you back to the hotel in the very near future.

Sincerely,

Nicholas Gandossi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2012

From the moment we arrived, the entire staff gives you their full attention. Every staff member was extremely pleasant and helpful throughout our stay. The room attendants were also extremely friendly and sincere in their questioning if there was anything else they could do for us. This leads me to believe that the staff are treated well.

The location cannot be beat if you are looking to wine/dine, upscale shopping and being in a safe clean area. Every area is just minutes away due to the central location (Yaletown).

The hotel, rooms, gym including the business area are impeccably clean. I cannot say enough about the staff at this place. They have been trained to set this hotel apart from others.

I would just like to say that I stay in hotels at least four (4) months of the year on business and I find this one to be one of my favourites. I usually stay at the Fairmont's or the Westin's and thought I would give this boutique hotel a try. This place exceeded my expectations and therefore I am going to try other boutique hotels as they have converted my train of thought.

P.S. I rarely take the time to write reviews but in this case, I felt I owe it to the staff and management on a fine job.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OPUSHotel, General Manager at Opus Hotel, responded to this review, November 15, 2012
Dear DTROB, we wanted to respond and thank you for choosing OPUS Vancouver, and for then posting your comments. Your remarks regarding our Housekeeping team were simply great to see. We will ensure that the team is acknowledged and recognized for their work! Hopefully, we along with the entire Housekeeping team will get a chance to welcome you back to OPUS in the very near future.

Sincerely,

Nicholas Gandossi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
58 reviews 58 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 13, 2012

If you like boutique hotels then this one is a good choice. So very reasonably priced, well situated in a funky warehouse district that boasts of independant merchants and fabulous restaurants. I especially liked the service and location. The hotel is young and modern and would be suited for someone much younger than my 50+ years. If you want privacy be sure to keep the drapes drawn as you stare right into someone's apartment otherwise. The Hotel has a noisy bar so be sure to ask for a quiet room if you are sensitive to sound.

Room Tip: Ask for a room that doesn't face the street otherwise you can see into someone's apartment.
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  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accra
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 9, 2012

I stayed here for a 2 day business trip and was really happy with the hotel. It was very pretty, immaculately clean (maybe brand new?), and had a cool/hip design to it that made it a little more fun than your typical hotel room. Would definitely recommend it and stay there again! Also, the staff was SO nice and helpful and I think I asked about 100 questions since I'd never been to Vancouver before!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Opus Hotel

Address: 322 Davie Street, Vancouver, British Columbia V6B 5Z6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown , Yaletown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 97 Hotels in Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Opus Hotel 4*
Number of rooms: 96
Official Description (provided by the hotel):
Vancouver's only Four-Star Boutique Hotel as rated by Forbes Travel Guide 2014. Uniquely stylish and always fresh, OPUS Hotel Vancouver redefines the boutique hotel experience, blending contemporary design with warmth and intuitive service. Located in fashionable Yaletown, OPUS Vancouver Hotel is steps from the inner harbor, Canada Line rapid transit, outdoor recreation and Vancouver's best restaurants, spas and shops. * 2011 Conde Nast Traveler / Gold List Reserve* 2010 Conde Nast Traveler / Readers Choice Awards * 2010 Travel + Leisure / 500 Worlds Best Hotels. ... more   less 
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