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“Great location, great staff , great room!” 4 of 5 stars
Review of Comfort Inn Downtown

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Comfort Inn Downtown
3.0 of 5 Hotel   |   654 Nelson Street, Vancouver, British Columbia V6B 6K4, Canada   |  
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Ranked #56 of 96 Hotels in Vancouver
Penticton, Canada
Top Contributor
99 reviews 99 reviews
89 hotel reviews
Reviews in 68 cities Reviews in 68 cities
72 helpful votes 72 helpful votes
“Great location, great staff , great room!”
4 of 5 stars Reviewed April 17, 2014

We stayed in a King suite which was spacious and had a separate bedroom, living room with fireplace and a small kitchen. The wifi worked well and the room was very clean.We had the same desk clerk for check in and check out. She was very friendly and helpful. The hotel is in a good location close to everything. The only con was the $18 charge for parking.A buffet breakfast is available at the pub for $8.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, June 12, 2014
Dear MichelleGee8,

Thank you very much for taking the time to give us your feedback. We are happy to hear that you had a great stay with us, and are especially glad that you appreciate the service and friendliness of our staff. We truly take pride in providing great service to our guests. As for the parking charge, it is the norm that parking rates in downtown Vancouver are quite high. We do offer some package rates which include parking, and we will be happy to assist you with this the next time you make a reservation for your next stay in Vancouver.

Thanks again for your comments, and we look forward to seeing you again in the near future.

Kind regards,

Paula - Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
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459 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
London, England
Top Contributor
52 reviews 52 reviews
46 hotel reviews
Reviews in 41 cities Reviews in 41 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 16, 2014

We returned to this hotel for the second consecutive year. We arrived quite late and the room was very hot. No chance of opening the window as the room overlooked a hostel. The room was a good size, in good condition and very clean. When the A/C eventually kicked in (a warm day in April) the room was a lot more comfortable.- Really good value and breakfast in Doolins Irish Bar was included in the rate. Whilst the location is very centrally located, we found it better to use the roads parallel to Granville Street to approach Nelson Street as the local behaviours on a Saturday night were a little 'interesting'. Great base to explore downtown Vancouver.

Room Tip: You get a lot of noise if you have a room immediately above the bar entrance.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, June 12, 2014
Dear WorldTraveller55,

Thank you for taking the time to give feedback about your stay with us. We value your comments (especially regarding the temperature setting when you arrived in your room) and will share it with our team. We appreciate both positive and constructive comments, as these help us in constantly improving our guests' experience.

One again, thank you for your feedback, and your continued patronage.

Kind regards,

Paula - Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
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Hong Kong, China
Top Contributor
99 reviews 99 reviews
81 hotel reviews
Reviews in 51 cities Reviews in 51 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 8, 2014

Dont expect to much. But expect enough for its value. This Hotel is in the middle of Downtown just arround the corner from all the shopping and restaurants. The rooms are old, and the shower and all this ammenties could be renovated. But for what you pay its more than enough. The staff is nice, people are always friendly and smiling. Nobody stays in a hotel all day long. Yes you can probably hear when another door openes or close in the night slightly. But its everywhere like that. Low Budget hotel and offers everything you need, good bed, nice staff, great location. What you need more if you go for a low budget?! I guess its enough

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, June 12, 2014
Dear Worldtraveller1900,

Thank you for taking the time to write about your stay at our hotel. We appreciate and value your feedback and will share it with our team. Our last renovations were approximately two years ago, and while our hotel may not be the most modern, we do take pride in providing the best level of service and value to our guests. Our guests' feedback - both positive and constructive - help us in striving to continuously improve in different aspects of our hotel.

Again, thank you for your feedback, and we hope your next visit will be even more pleasant than the previous one.

Kind regards,

Paula - Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 24, 2014

Awesome beds, nice hotel bar, walking distance to good food and the hockey rink. What more could you want?? We had a kingsize bed room on the first floor, although the construction outside was a little annoying everything else was great.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, June 12, 2014
Dear Matt D,

Thank you for taking the time to give feedback regarding your stay. We appreciate both positive and constructive feedback from our guests as these help us in constantly improving different aspects of our hotel. We are happy to hear that you had a great stay with us.

Once again, thank you for your comments, and we look forward to welcoming you back on your next trip to Vancouver.

Kind regards,

Paula - Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westport, Washington, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 21, 2014

one my favorite places to stay at in downtown vancouver. convenient and walking distance to everything. love everything about it. if you want a quiet room, ask for the rooms away from ground floor as its located above a bar.

Room Tip: ask for top floor king rooms
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, June 16, 2014
Dear AME009,

Thank you for taking the time to write a review regarding your stay at our hotel. We are happy to hear that you loved everything about your stay, and that we are one of your favourite places to stay when you visit downtown Vancouver.

Thanks again for your feedback, and we hope to welcome you back the next time you visit Vancouver!

Sincerely,

Paula – Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miramichi, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2014

We stayed at this hotel on our second last night in the city. We knew we would be checking in late and checking out early so the price attracted us. The rooms are on the small side, but all four of us managed to fit. I was surprised no breakfast was included since we had just come from comfort inn in surrey which had an amazing complementary hot breakfast buffet. Had we been planning on staying longer we definitely would have chosen a hotel with a pool/hot tub... but this hotel was worth what we paid and has a great location and comfy beds.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, June 17, 2014
Dear Jackie123123,

Thank you for your feedback regarding your stay at our hotel. We are glad to hear that you enjoyed our comfy beds, and our central location. While our breakfast buffet is not complimentary, we do offer some packages with the breakfast buffet included with your nightly rate. It would be our pleasure to assist you with this the next time you make a reservation. Again, we thank you for your feedback, and we hope to make your next visit with us a more pleasant one.


Sincerely,

Paula – Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 1, 2014

Valentines get away. Booked in advance right. By 4 months. Had to wait 2 an half hours for my room to be ready. When check in is at 3pm. That was stupid. My queen suite Was a shoebox. You could hardly move in there. The bed was the room. Make sure you tell doolins in the restaurant that you are staying in the hotel or you won't receive discount. Even though it was said to them over phone an email reservations. The only thing that kept me happy that night was the comfy bed. I will never be going back to that hotel would not recomened.

Stayed February 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Downtown

Address: 654 Nelson Street, Vancouver, British Columbia V6B 6K4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#53 Business Hotel in Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Downtown 3*
Number of rooms: 82
Official Description (provided by the hotel):
The Comfort Inn Downtown is an 82 room boutique-style hotel built in 1908 and situated in the heart of Vancouver's Entertainment district. This 100% smoke free and eco friendly heritage building blends the contemporary designs and the standard Comfort Inn warmth seamlessly amongst the vibrant colors and decor. There is a diverse selection of restaurants and lounges surrounding the hotel within this enlivened neighborhood. As an added benefit our guests receive complimentary VIP access to the on-site Doolin's Irish Pub, The Cellar Night Club and The Roxy Cabaret. Only minutes from countless city attractions such as: BC Place Stadium, Granville Island, the Vancouver Convention & Exhibition Centre, the University of British Columbia, Grouse Mountain Stanley Park and Vancouver International Airport. The hotel’s central location is the perfect place whether you are spending a night or visiting for a week. A stay at the Comfort Inn Downtown includes the following added benefits:- Complimentary newspapers- Complimentary day passes to Steve Nash Fitness Club- VIP access (advance line/no cover before 10pm) to The Cellar and The Roxy Cabaret A cut above, the Comfort Inn Downtown is currently undergoing full scale property renovations. Scheduled for completion with its revitalized exterior and stylish makeover of the guestrooms, lobby and meeting space March of 2012; the 82 guestrooms convey a charm with a modern décor combined with the utmost in personalized service. Sophisticated and trendy, your experience at the Comfort Inn Downtown will leave you with a feeling of rejuvenation. ... more   less 
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Also Known As:
Comfort Inn Downtown Hotel Vancouver
Comfort Inn Vancouver
Vancouver Comfort Inn

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