I was to take a train from Vancouver to Seattle on the night of February 29th. The train got cancelled and I found out I wouldn't be leaving until the next morning. It was late at night, and rather then spend the night in the train station, I decided to take my chances at the nearest hotel, The City Centre Motor Hotel. After my harrowing experience there, I wish I had stayed at the train station.
Right from the start the hotel had a very sketchy feel to it. There were hardly any lights on in the main office and there was an odd smell in the air. But I kept telling myself that it was better then a night at the station. When I got to my room I immediately showered. I kept trying to look past the mildew built up in the corners of the tub.
After that I decided it was time to go to bed. So I lifted up the blankets and came upon a little black bug right in the middle of the bed. I then called down to the front desk and explained what I had found, and requested for my sheets to be changed. The clerk then told me that the sheets "usually" got cleaned, and there there "shouldn't" be any bugs in the bed. I didn't give up my insistance to get new sheets, and eventually he gave in and told me that since the cleaning staff had left for the night, all he could do was give me a new blanket if I came down and got it myself. I obliged and took the new comforter. It looked as if It was manufactured in the 1980s, it was old and ratty and had holes burned into it. While I was retrieving the new blanket, the clerk kept on trying to convince me there was nothing to worry about, that maybe I didn't really see a bug. I told him I had killed the bug and would gladly bring him down the paper with the bug on it as proof. So I came back and showed him the evidence. All he had to say after that was to tell me if I started to feel things crawling on me in the middle of the night, I would be able to get some more new sheets.
What I ended up doing was putting the new burned comforter over top the old sheets, and laying on that to go to sleep.
Then on my way out in the morning I noticed there were small bullet shaped indentations on the steel door. I also saw a dark stain in the hallway outside my room. I was just glad to be alive at that point.
As a young woman traveling alone I did not feel safe or secure in this hotel, I don't think anyone in the right mind would. The room was appalling and the service I received was terrible.
While the price was low, (only $70 for one night) it was not worth it. In the future I will pay any amount of money to not stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 16, 2010
On behalf of City Centre Motor hotel, we aplogize for the bad experience you had during your stay at the hotel. But with the new management and owner,. We take the room standard very seriously and also we have a pest control company come in and do Preventative treatments in our rooms often.
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For anyone want more informtation, please do some research online. Around the world cities are suffering from an increase in the Bedbug population. The nicest hotel and condominiums are not immune to this problem. It does not mean a building is unclean, because the bugs are almost always brought in by the guest's or tenants themselves.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.