Arrived to room not ready, when returned to hotel at 8;30 pm went to pull blankets back to find body fluid stain around bum area, other bed had red stains looking like fresh blood. Phoned front desk had gentleman come to room to state yes bedding dirty returned with two bottom sheets, wanted full changing returned again with two more sheets and that is it. Went to change first bed to find bottom plastic type bed cover underneath also stained with body fluids needing to be washed. Went to wash my hands to see hair in shower area. We went to front desk to state we were not staying and was told no other rooms available due to event in area. We then requested our money back to be told that manager would return in am but desk clerk stated " we may be charged a hour visit". I was so upset over this statement which made it very clear to me why the stains were on the bed in the first place. The desk clerk did not help us find another hotel to stay in or help us in anyway. We could not find any hotel available in area due to special event in area and had to sleep on a friend of a friends hide a bed. We did get a call next day to state we would not be charged for room and that they were sorry we were unhappy with our stay. Nothing was stated about shape of room. This shows poor quality of Manager responsibility of keeping there staff in check and following guidelines to keep the public safe from contamination of rooms.
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- Also Known As:
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- Vancouver Days Inn