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“Great Hotel” 5 of 5 stars
Review of Hampton Inn & Suites Downtown Vancouver

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Hampton Inn & Suites Downtown Vancouver
3.0 of 5 Hotel   |   111 Robson St, Vancouver, British Columbia V6B 2A8, Canada (Downtown)   |  
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Ranked #19 of 96 Hotels in Vancouver
Certificate of Excellence 2014
High Wycombe, United Kingdom
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
“Great Hotel”
5 of 5 stars Reviewed April 30, 2008

We have just returned from a 5 night stay at this hotel and would like to recommend it to other travellers. The staff were friendly, extremely helpful and nothing was ever too much trouble for them. We felt we had very good value for money.

The hotel is just few blocks away from the centre of Downtown. It looked to be fairly new, so all the decor was in good condition. There was a restaurant attached as well as a coffee bar and gift shop. Breakfast was provided with a varied spread daily. Coffee was available at all times.

Our room was light and spacious with a very comfortable bed and pillows.

Great views of the city were had from the top floor fitness centre.

  • Liked — Everything
  • Disliked — We liked everything.
  • Stayed April 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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1,061 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 8, 2008

We stayed at the Hampton Inn & Suites for two nights right after Christmas. Went to Vancouver to shop the Boxing Day / Week specials and enjoy the city. The hotel is located at the end of Robson Street, right across from the BC Place Stadium. As other reviewers have noted, there are a considerable number of homeless folks in the area, but the same can be said for just about ALL of downtown Vancouver. All od this said, I we were able to easily walk up Robson for shopping, just a block away to the beautiful Vancouver Library, and maybe 10 minutes to the heart of downtown and Canada Place, etc.. Check-in was quick and efficient, and like other reviewers have noted, extremely courtious. We were given a corner room on a higher floor (as requested) with two double beds. The room was clean and clean-smelling when we arived, and the bathroom was well stocked with towels, shampoo, etc.. Nice to have the small fridge and microwave in the room. The wireless high speed internet worked as promised, and was fast. Our room looked down onto Robson Street and to the West. Like I said earlier, the Vancouver Public Library is just up the street, as well as a Starbucks, several good restaurants and a nice grocery store - everything you might want is nearby. We liked the fact that the underground parking was secured (the gate was opened with your room key). The breakfast served each morning has a good selection of hot and cold items - but - the area in which it'[s served is without question too small for the size of the hotel. Each morning that we were there, the room was jammed full, with people standing around waiting for others to finish eating so that they too could sit down. Best to get there early and avoid the rush. The only other thing that was a problem during stay was that the second elevator in the building was "out of order". This left just one elevator working to service all guests, which at times caused a considerable wait. Can the hotel have this fixed? Overall, we enjoyed our stay, and would definitely book there again.

  • Liked — Great accommodations and service
  • Disliked — Second elevator "out of order"
  • Stayed December 2007, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north suburban Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2008

We wanted to stay in a Hilton property -- building up our Hilton Honors points -- at the very best price. Although the actual price exceeded $190 US per night, we were more than satisified. High value for the amount spent.

Generally we do not stay at a Hampton Inn, so our surprise was all the more pleasant. It is a rather new property and maintained admirably. Very attentive desk staff and a first-rate buffet breakfast in a very lovely setting.

Sole misgiving is that this property isn't exactly in the center of downtown. We took alot of public transit, doing just fine because we are accustomed to that mode.

  • Liked — so well maintained
  • Disliked — location
  • Stayed September 2007, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 10, 2008

From the date of booking to our departure we were treated extremely courteously and efficiently by the staff who were first class. They couldn't have been more helpful, assisting with any queries regarding local facilities, restaurants, transport etc and I can honestly say that I have never met more professional staff in ANY hotel worldwide.

We (family of four) stayed for four nights after an Alaskan cruise and chose this hotel because of its No 1 position on Tripadvisor.

The accommodation was spotless, absolutely first class. They guarantee that all bedding, including duvets, are cleaned after every use. The bathroom was beautifully clean and we were provided with lovely toiletries.

The breakfast was nothing to write home about, however, very basic and some items in short supply. The eating area was quite small for the number of people staying, which meant queuing as most people eat around the same time. However it's included in the price so you can take it or leave it.

Don't miss the views from the roof. Its a lovely place to relax with a book if you have time to spare. There's a coin-operated washer and drier for guest use which is very convenient.

We couldn't find a stairs on our floor and the elevator seemed to be the only way up or down, except for the fire exit.

We didn't feel safe at night walking back to the hotel, due to the number of homeless people which seemed to be proportionately higher in that area than anywhere else. We were never hassled or approached by them but didn't feel comfortable walking at night, so we tended to take a taxi for even a short distance at night. Quite a lot of construction going on in the area. There are a couple of streets nearby which we were advised not to use - Hastings Street is one I remember.

All in all a great hotel, with super accommodation and staff.

  • Liked — Beds, bedding, bathroom, absolute cleanliness
  • Disliked — Location
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billings, Montana
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 24, 2008

It was our first time to Vancouver, and we had no idea what to expect. The Hampton Inn is a really nice hotel with 16 floors. The gym is on the top floor, and has a fantastic view of the city. There is also a hot tub on the roof (indoors, but with glass walls, so you can view the city). The rooms are well done--modern, but very comfortable, and the beds are so comfortable!! There are newspapers available at the desk (5 or 6 different types). The breakfast is very good--cereals, Belgium waffles, sausage, fresh fruit, yogurt, donuts/muffins--all fresh. A nice feature is the underground parking that is accessible by using your room key. It is well lit and very safe, and the elevator in the garage goes directly to your floor. The elevators will only work if you use your card as well, so the security is very good. The staff was very helpful in directing us towards restaurants.

  • Liked — Good breakfast and a great room
  • Disliked — Nothing!
  • Stayed January 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western part
Top Contributor
173 reviews 173 reviews
106 hotel reviews
Reviews in 63 cities Reviews in 63 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed January 22, 2008

I"ve stayed in this hotel several times, and it has always been a pleasant experience. The rooms are well set up, and the hotel is well maintained. I like the fact that you can self park and don't have to use valet parking (which so many hotels insist upon).

The internet works well, the beds are comfortable, and the bathrooms are nice.

It would be nice if the hotel would go "non smoking" and I'm not a big fan of the Hampton Inn breakfasts....at the same time, it is a nice touch to be able to have a free breakfast.

I will definitely be staying again.

  • Liked — Clean, comfortable, everything worked.
  • Disliked — Hampton breakfasts in general could improve by serving more realistic eggs and such.
  • Stayed June 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Top Contributor
97 reviews 97 reviews
58 hotel reviews
Reviews in 43 cities Reviews in 43 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed November 27, 2007

Spent a wonderful evening at the Hampton Inn & Suites in Vancouver. The location is south of the hustle and bustle, but everything that we wanted to do or see was a walkable distance. Great staff at checkin made us feel very welcome. We'd arrived by train and wanted to just leave a bag, but Staci was able to give us a terrific room on the spot. Corner room with jacuzzi, king bed, and windows all around. Very clean and very quiet! Although it was a chilly evening, we did enjoy the view from the rooftop common space. We'd go back in a heartbeat!

  • Liked — The room and the staff
  • Disliked — Absolutely nothing!
  • Stayed November 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Downtown Vancouver

Address: 111 Robson St, Vancouver, British Columbia V6B 2A8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#16 Business Hotel in Vancouver
#16 Family Hotel in Vancouver
#23 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Downtown Vancouver 3*
Number of rooms: 132
Official Description (provided by the hotel):
The Hampton Inn & Suites by Hilton is conveniently located on Robson Street near Yaletown, Rogers Arena and the newly renovated BC Place. Complimentary amenities include breakfast, wifi, bottled water, downtown shuttle service and loaner bicycles. Whether it's a hotel room with a microwave and refrigerator or a one bedroom suite with full kitchen, we offer a variety of comfortable beds for your stay in Vancouver. A member of the Hilton Family of Hotels, the Hampton Inn & Suites by Hilton offers both the corporate and the leisure traveler award-winning accommodation at affordable prices. ... more   less 
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Also Known As:
Hampton Inn And Suites Downtown Vancouver
Hampton Inn & Suites Downtown Vancouver Hotel Vancouver
Hampton Inn Vancouver
Vancouver Hampton Inn

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