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“Great Place To Stay” 5 of 5 stars
Review of Rosellen Suites At Stanley Park

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Rosellen Suites At Stanley Park
3.0 of 5 Hotel   |   2030 Barclay Street, Vancouver, British Columbia V6G 1L5, Canada (Downtown)   |  
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Ranked #31 of 96 Hotels in Vancouver
Oliver, BC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Place To Stay”
5 of 5 stars Reviewed December 12, 2012

My friend and I recently stayed at the Rosellen Suites for our girls weekend in Vancouver. We were upgraded to a two bedroom, two bath suite which was perfect so we could each have our own space. The room was very clean, the beds were so comfortable. The location is great as well. You are close to English Bay, Robson Street, and of course Stanley Park. There are lots of great restaurants nearby and of course the shopping on Robson. I have stayed here before and make it my place to stay in Vancouver when looking for a hotel room. The weather on this trip was a little rainy, but you don't have to worry as there are complimentary umbrellas at the door that guests can borrow. The staff are always very friendly and happy to take care of your needs. I will always recommend this boutique hotel to people visiting Vancouver.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, January 16, 2013
It is always a pleasure to read comments from our repeat guests. Thank you so much for sharing. Besides the umbrellas, we hope you had a chance to enjoy your fireplace to keep you warm in the rain. And, perhaps had time to enjoy a movie and complimentary popcorn for your girls night out? Sunshine will be on request for your next visit.
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369 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Seattle, Washington
1 review
5 of 5 stars Reviewed December 11, 2012

If you're looking for a place that is close to Stanely Park, Robson and makes you feel at home the Rosellen is a great place to stay. We really enjoyed staying in the 2 bedroom w/living room. Really spacious and with the hardwoods made you feel at home. Recommend it!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, January 16, 2013
Rosellen is a great location, particularly for the outdoor enthusiast with Stanley Park just steps away. Very happy to hear that you enjoyed your stay and thank you for sharing your comments. We look forward to welcoming you back soon.
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Arizona City, Arizona
1 review
5 of 5 stars Reviewed December 7, 2012

We found the hotel with spacious suites, very clean and comfortable with the beds an linen being of good quality. The staff was very helpful and knew the area and events taking place an directed us on places to go. The service was exelent and all of our needs were met.
Thanks to all who helped make our stay so wonderful.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, January 16, 2013
Featuring some of the largest suites in Vancouver, we very much appreciate that you mentioned how spacious your accommodations were. And, thank you for mentioning the helpfulness of the staff. Everyone tries to keep up on what is happening in Vancouver to ensure guests have the perfect vacation and are always available to assist with special requests. We look forward to serving you on your next visit to Vancouver.
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Abbotsford
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 7, 2012

What a gem! BEst kept secret in Vancouver as far as i am concerned. Ony 1/2 block from Stanley Park 3 blocks from Denman with an amazing selection of restaurants.
I always feel like i am coming home. All of the staff remember me and that is such a treat in this day and age.
Service is amazing, check in easy and rooms are very clean. Have to love all the space especially when travelling with the grandchildren. They have room to run.Really like that i can cook breakfast and have snacks in the frig.
My first choice of places to stay when i get to Vancouver.

Room Tip: ANy room-depends on how many people in your group.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, January 16, 2013
Such a treat to have you share your thoughts on Rosellen. Our return guests, particularly those that come back often, are just like family and to have you take the time to share your comments is most appreciated.
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Royal Wootton Bassett, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 7, 2012

We stayed here at the end of our three week family trip to Canada after researching various hotels while in the UK we decided that this place looked stunning online.

When we arrived at 2000hrs to find the reception had closed and a letter address to us was stuck to the wall giving access to the safe to get our keys. We paid for secure parking which was accessed behind the hotel down a alley, there are signs all over the garage stating you need to empty your car of all valuables which was rather worrying.

We eventually carried all of our cases up to our room and opened the door, on first glance it looked quite nice however....

The closer you looked the dirtier it became. The smell of the room smelt like old carpets and rodents. The carpet was threadbare in places. The lino in the kitchen was coming up at the corners. My wife turned a light on and recived an electric shock! Then my 10yr old daughter went to turn the light in and the switch came off in her hand. The window frames were old style metal ones with peeling paint and had old chains on them to prevent the windows opening to far.

We decided pretty much straight away we didnt want to stay here and contacted the manager who had to drive to the reception.

We eventually booked into another hotel that night and the money from the Rosellen suits was refunded the next day.

I am unable to say what I really think about this hotel as Tripadvisor will not let me!

If you are a family looking for somewhere nice to stay please do not make the same mistake we did.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, January 16, 2013
The entire team works so hard to ensure each guest has the experience that they prefer that it is quite disappointing when we have not lived up to someone's expectations. Part of the extensive training process includes giving each team member the freedom to do whatever it takes to help correct a situation when a guest is not happy. This includes assisting in finding alternative accommodations that may be more to a guest's preferences, if indeed that is required. In this case there were a number of extenuating circumstances that the hotel attempted to correct that were beyond our control as guest expectations were not a best fit for the product and service levels available in the type of hotel experience that Rosellen offers. In response to this review specifically, the cosmetic items within the control of the hotel have been taken care of including new carpet and upgrades to this suite. Other areas of concern are outside the scope of the hotel's control with some of these items the very reasons other guests specifically choose to make the hotel their Vancouver home. For guests considering Rosellen we can only express that you will find the hotel a very comfortable home like experience with spacious suites, a great location, a friendly staff and a desire to ensure each guest is satisfied. On those very few occasions were a guest feels they have been let down, we make every effort to make it right and are typically very successful as is indicated in the majority of other guests who have shared their experiences on TripAdvisor.
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Gibsons, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2012

We just returned home having spent an outstanding 2 days and evening in Vancouver where we attended a play, "It's a Wonderfull Life", on Granville Island, followed by a great dinner with friends at the Hamilton Grill Restaurant, and overnight in a comfortable and quiet suite at the Rosellen Suites in Vancouver. We can highly recommend the Rosellen Suites for your next getaway weekend and we will be back. Thank you.
Bill & Heather

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosellenSuites, Manager at Rosellen Suites At Stanley Park, responded to this review, December 3, 2012
It's a Wonderful Life and White Christmas are annual Vancouver traditions with the Vancouver Arts Club and we are so happy to hear you had the chance to enjoy them. Even more happy that you have discovered Rosellen as your new Vancouver home. Thank you for taking time to share your comments. We look forward to your return.
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Vernon, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 27, 2012

This was the second time we've stayed at Rosellen and we couldn't be happier. With 3 young children, having the kitchen, living room and separate bedrooms was a blessing! The location right at Stanley Park is great for the playground and Aquarium, a 10min walk to Robson Street, fabulous restaurants and a 40min walk to the Skytrain. The room was clean and staff very friendly - and although there is no fitness center on site, it's wonderful that there's one close by and Rosellen will reimburse the admission. We will definately be going again!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosellenSuites, Manager at Rosellen Suites At Stanley Park, responded to this review, November 29, 2012
Families are always welcome and we are so very glad that you have taken time to share your family experience with TripAdvisor readers. If you do have any additional suggestions on how we can make your next visit even more enjoyable, please do contact the hotel directly. Thanks very much for making Rosellen Suites your Vancouver home. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rosellen Suites At Stanley Park

Address: 2030 Barclay Street, Vancouver, British Columbia V6G 1L5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown , West End
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#26 Romantic Hotel in Vancouver
#28 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Rosellen Suites At Stanley Park 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Rosellen Suites At Stanley Park Hotel Vancouver
Rosellen Hotel Vancouver
Rosellen Hotel At Stanley Park

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