Mom and I were on a trip to Seattle and I decided to drive her up to Vancouver for a day/night since she'd never been to Canada. I booked the Empire Landmark hotel on a whim thru an online booking site. I knew it was right on Robson Street and close to English Bay. Perfect location.
Apparently, I didn't read the fine print because we arrived to find that the electricity was going to be shut off for 6-8 hours due to some construction. The hotel had decided to do so in the middle of the night which sounds fine except there would be no heat and it was about 35degrees (F) out. My facial expression must have given away my shock because the front desk person immediately asked if I wanted a refund. I told him that this was mom's first visit to Vancouver and I wanted it to be nice. He said he would do his best and offered a room with a view and high floor (away from construction), free breakfast, extra blankets, flashlights and then told security (right then and there) that they should patrol our floor every 20 - 30 min. We took the chance. I'm glad we did. Our view of the bay was wonderful. The room was a bit dated but clean. We went up to the revolving restaurant for dinner and had a wonderful meal with an amazing view of the city. We didn't even notice the power outage as we slept thru it (12midnight to 6am). The breakfast was decent. Then we strolled Robson Street again before moving on to more siteseeing. Everyone at that hotel was cordial and accomodating - securtiy, front desk, cleaning crew, store clerk....everyone. I would definitely recommend this hotel.
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- Also Known As:
- Empire Landmark Hotel Vancouver
- Empire Landmark Vancouver