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“You get what you pay for.” 3 of 5 stars
Review of Empire Landmark Hotel and Conference Center

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Empire Landmark Hotel and Conference Center
3.0 of 5 Hotel   |   1400 Robson Street, Vancouver, British Columbia V6G 1B9, Canada (Downtown)   |  
Hotel amenities
Ranked #71 of 97 hotels in Vancouver
Toronto
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“You get what you pay for.”
3 of 5 stars Reviewed February 6, 2013

We stayed here for 4 nights. The room (and the hotel in general) was worn and dated. The beds were comfortable, but there were stains on the threadbare carpet, and everything seemed a little dusty. Our room had a little wet-bar, which was a nice surprise. There are some nice views from the upper floors. Generally quiet. Amenities are sparse. There are balconies, but they aren't spacious or comfortable to spend time in.

Location is alright - a quiet part of downtown. Easy walk to Stanley Park (10 mins), English Bay (15 mins), and Robson Shopping (10 mins). A few restaurants and cafes nearby (many of them Asian-themed). A little hard to get to by public transit (not near a skytrain station, need to take a bus or walk 20 mins).

In essence, it's a budget hotel at a budget price. Doesn't really stand out in any way. Too bad - you can tell it's seen better days.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 4, 2013

My girlfriend and I stayed here for a little weekend trip. Based on other reviews I thought it would be a good central place to stay.
Since we traveled in the winter the price was pretty low and there was not as much to do around the hotel. It is right on the main street with some shops near by.
We parked our car in the parking garage and took the elevator to our room. When we checked out of the hotel we tried taking the stairs to our car but there is a lack of labeling to indicate a floor or which way to parking versus the lobby.
The room had an okay bed and bathroom. Everything was clean and tidy. It had a good size HD tv but the room did not include Wifi internet (additional price). I was a little disappointed at that. There is a internet cafe across the street for those who do not want to pay a lot for in room wifi.
For amenities, it has a cool revolving top floor restaurant and bar. On a clear day there is probably a great views of the city that change as you eat or drink. Unfortunately, it was foggy when we were there. The drinks at the bar are tasty and worth the price. Also the hotel has a fair workout room. If I had to choose though I would rather have a spa/hot tub over a workout room.
Overall this hotel is good for the price and in the summer is probably a little more fun. Along with the rest of the city. It is pretty central to the city and is brief walk or easy taxi or car ride to many of the downtown shopping or attractions.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 1, 2013

My friends and I held a birthday bash for our friend here and had a great time. We chose the hotel for its value, but it was also clean, roomy rooms (lol) and a great location. Right on Robson! And pretty close to Granville, so we had a good time going out!
The views were pretty amazing as well, overall it was a ton of fun!

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
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London
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 1, 2013

This hotel is just right if you want to be downtown at a reasonable price. Set towards the quieter part of Robson St it is perfect for expolring on foot what Vancouver has to offer.

Rooms are of an adequate size and quality and as the hotel is very high most have good views. Mine had an absorbing view towards the north, the harbour and the city's ski slopes.

I was pleasingly surprised by the hotel's rotating restaurant on the top floor where at the bar section I managed to get some hot snacks and a local beer late one evening whilst taking in the 360 degree city skyline panorama. If you are staying at the hotel you do not pay the cover charge which I think to non-residents is $11 per person. So, it is a popular venue on Fridays and weekend evenings for locals and tourists a-like.

On the downside, the hotel has an air of slight neglect/tiredness. This might have been due to my stay being mid-January and maybe the lobby area and ambience is better in other seasons? Check in was fine, but check out was a slow process with a long queue and only one receptionist who spent quite a while dealing with a couple of people who had problems and complications whilst the queue lengthened. Short of staff/economizing at weekends?

On balance; good value and will return.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Calgary, Canada
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 31, 2013

I recently stayed for a 5 night trip in Vancouver. The Empire Landmark was the hotel chosen by a conference I was with, so I chose to stay there as well. Prices were very reasonable, and the view was beautiful (for the couple hours the sun came out that week!).

The positives include a friendly staff, good location, comfortable beds, and decent TVs fridges etc.

The negatives for me were no pool or hot tub, parking was not included (I guess this is standard in Vancouver?!?), heating unit was noisy and some fan speeds didn't work at all.

I haven't tried other hotels at this price point so I don't know how it compares, but I will likely not be back.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 10, 2013

We found this hotel well located for a walk along Robson Street and pretty handy to the inner city. It also had a nice room with a good view, the staff were helpful and everything worked so we were pretty happy. The only black mark was the overnight carparking for which we were charged C$15.

Room Tip: I should imagine most of the rooms have a good view as it is a very tall hotel. North looks over Sta...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2013

We stayed here on our wedding night. The room was dated and our air conditioner was not working. We asked to change rooms but they didn't have anything available so they brought us a portable fan. It helped but we were not too comfortable. For the second night they did move us and upgraded our room so it kind of made up for the uncomfortable night sleep before.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Empire Landmark Hotel and Conference Center

Address: 1400 Robson Street, Vancouver, British Columbia V6G 1B9, Canada
Location: Canada > British Columbia > Vancouver > Downtown , West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #71 of 97 hotels in Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3 star — Empire Landmark Hotel and Conference Center 3*
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Also Known As:
Empire Landmark Hotel Vancouver
Empire Landmark Vancouver

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