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“Lower standards than I expected” 4 of 5 stars
Review of Empire Landmark Hotel and Conference Center

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Empire Landmark Hotel and Conference Center
3.0 of 5 Hotel   |   1400 Robson Street, Vancouver, British Columbia V6G 1B9, Canada (Downtown)   |  
Hotel amenities
Ranked #69 of 96 Hotels in Vancouver
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Lower standards than I expected”
4 of 5 stars Reviewed January 2, 2013

We stayed here on our wedding night. The room was dated and our air conditioner was not working. We asked to change rooms but they didn't have anything available so they brought us a portable fan. It helped but we were not too comfortable. For the second night they did move us and upgraded our room so it kind of made up for the uncomfortable night sleep before.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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618 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Chattanooga, Tennessee
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 2, 2013

Excellent location. We took the train to Waterfront from airport, hopped on a bus and were there in 20 minutes. Room is small but it was clean and staff helpful. There are nice restaurants and a liquor store nearby. Nice view.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Richmond, Canada
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 2, 2013

There is nothing much about this hotel besides some great rates. Location is a little off the shopping area of downtown Vancouver. Hotel room is poorly decorated and amenities are standard budget hotel type. Parking available but I don't know how secure parking is.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Regencos, Spain
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2012

Very good hotel at a reasonable price in downtown Vancouver. Gorgeus view from room window and balcon. Excelent service and large super confortable beds. The point that could be better is the breakfast buffet quality / price relation. In any case highly recommended, Ramon Raventos Blanc, Barcelona, Spain.

Room Tip: Ask for a room on the higher floors, I was on the 33rd facing sea and park and the views were specta...
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montreal, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 17, 2012

The service is ok, the room has plenty of space and a balcony, somewhat clean... It's a very old building. No room cleaning crew after 4pm. Lets say I might get a better hotel than this in a few days.

Room Tip: Higher floors are cleaner.
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 15, 2012 via mobile

I woke up in my bed covered in bug bites. They offered no compensation, never said sorry, and one of the receptionists was borderline rude when I brought it up.

This was my second and last stay at the hotel. First time, check in took over an hour as they'd list my reservation and were trying to make me pay full price again. This time? Rudeness and bug bites on my face. Forget it, stay away from this place. It's got a great view, but it's not worth it.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2012

We got to Vancouver, and didn't have a room, walked into the hotel, and they were able to accommodate us on thanksgiving weekend! The rooms were very comfortable, and very clean, and the window view was amazing!!!! If I ever go back I will definitely stay here again, and I have already recommended the hotel to my friend who will be traveling to Vancouver in January!!

  • Stayed November 2012
    • 4 of 5 stars Value
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Additional Information about Empire Landmark Hotel and Conference Center

Address: 1400 Robson Street, Vancouver, British Columbia V6G 1B9, Canada
Location: Canada > British Columbia > Vancouver > Downtown , West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#6 Best Value Hotel in Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3 star — Empire Landmark Hotel and Conference Center 3*
Number of rooms: 358
Reservation Options:
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Also Known As:
Empire Landmark Hotel Vancouver
Empire Landmark Vancouver

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