We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Empire Landmark Hotel and Conference Center: Traveler Reviews

3.0 of 5
1400 Robson Street, Vancouver, British Columbia V6G 1B9, Canada (Downtown)
Hotel amenities
Empire Landmark Hotel and Conference Center
Ranked #70 of 97 hotels in Vancouver
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Hotels.com Expedia.com
and 11 more sites!
Traveler Reviews
Room Prices
Write a Review

452 reviews from our community

Traveler rating
    55
    174
    116
    69
    38
See reviews for
Families
48
 
Couples
123
 
Solo
53
 
Business
67
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Vernon, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Cheap-no frills, but the location!”
3 of 5 stars Reviewed November 19, 2012

I would rate this a solid 2 star, however, keep reading, because it is decent considering. Stayed here twice recently in September and October 2012. Reservations made over the phone prior and requests were granted (far from elevator). Check-in was smooth on both ocassions, however, during our stay there were several bus tours, and the line snaked it's way through the lobby for check-in, glad we didn't hit these times. Hotel caters to group tours. We paid considerably less than $100/night for downtown Vancouver during shoulder season which is extremely affordable. The location is ideal if you want to explore sea wall, Stanely Park, English Bay, Coal Harbour, shopping, etc, it's at the end of Robson street, close to Denman. There is one restaurant which we didn't check out. The rooms are ok. First time we stayed in the base room, which was fairly small, two twin beds and no sitting area. Second time, requested a deluxe room, two double beds and a small sitting area and mini-kitchen (no stove). All rooms have a mini-fridge which we find is a must to avoid eating out 3 meals/day. Fairly clean, though I had to deep clean the bathroom sink when we arrived the second time. We were travelling with our baby and I had to use the sink to wash bottles etc. Didn't dare use it until the grime was removed. Beds are comfortable, have duvets not the gross comforters you would expect at this price point. TV is updated flat screen. We found the evenings quiet on both trips likely due to the clients they cater to. For the price there is not really much to complain about. Another perk is the parking, easy to come and go, unlike a lot of hotels in the downtown core which have valet parking, and the price, it's only $15/day, most are a minimum $30/day. On both occassions we requested more towels from the staff and they gave us a tonne which I appreciated. I can't comment on the daily housekeeping as we declined it on both occassions, totally unnecessary when you are there for only 3 days in my opinion. My only complaint is the extremely slow hot water, had to run the water for a shower for 10 minutes!!! I called the front desk to ask if there was a problem and she said this was normal to let it run. Not a huge deal, but if you were in a rush and weren't aware of this little issue, you could potentially be late for your day. Would stay here again, but I prefer more upscale hotels with lobby bar/restaurant and work-out facilities. For these trips these ammenities weren't needed so not a big deal.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by catesmarty for Vancouver
Ask catesmarty about Empire Landmark Hotel and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Refurbish the property”
2 of 5 stars Reviewed November 18, 2012

When I checked in staff were friendly, I made my way to my room, the best thing here I can say in the view is great. Small and very tired room. AC heating in F not C. Thought Canada changed over on the '70's. Low fan setting did not work. Colling did not work. Was room moved the next day furniture was carved with graffiti and was tired. Went for breakfast one morning fruit fly over all the fruit, 42floors up and only access is the lift... I did not stay. Went for a drink on the Friday night again furniture needs replacing. Had 1 beer and calamari off the taps menu it was ok. On check out wemt to pay with a multi currency MasterCard and was advise that the hotel does not take this card.?????? The Ritz Carlton and Hilton does so does hire car companies and Air Canada why don't you???? Nothing stated anywhere about not taking MasterCard. Be careful travellers.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask nepoaus about Empire Landmark Hotel and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Vancouver hotels

Sunset Inn and Suites
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d182543?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
L\
5 of 5 stars
Show Prices ABS:HotelCheckRates-d1108305?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
BEST WESTERN PLUS Downtown Vancouver
4 of 5 stars
Show Prices ABS:HotelCheckRates-d182070?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
St. Regis Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d156565?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Fairmont Pacific Rim
5 of 5 stars
Show Prices ABS:HotelCheckRates-d1485977?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Ottawa, Ontario Canada
Top Contributor
58 reviews 58 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
70 helpful votes 70 helpful votes
“Great location. Nice Hotel”
4 of 5 stars Reviewed November 11, 2012

I have been going to Vancouver for 25 years and have been wanting to try the Empire Landmark on Robson Street, but had not until the last trip.

We arrived in Vancouver @ 7:00 AM off a cruise ship and needed a hotel for one night. The Landmark was reasonably priced for Vancouver, and is often fully booked so we tried it.

We arrived very early, but pre-registered and were able to check our baggage without any problems. We returned around 1 PM and the room was ready and we were quickly wisked to the room on the 16th floor with a great view of English Bay.

Everything was in good order ( the kitchenette was not fitted for use beyond the fridge/microwave) and comfortable. WiFi was good but a bit weird as it was set up for use by floor and we were unable to use it from the lobby prior to physically checking in.

Apparently this is a popular hotel for the cruise ships. We like it becaise we like to be on Robson and close to Stanley Park.

I would absloutely use the hotel again. Very often the travel sites indicate this as being unavailable, but in future I would call directly, as room might still be available.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask BobOttawa about Empire Landmark Hotel and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“dated but decent for price”
3 of 5 stars Reviewed November 6, 2012

This hotel is in a good location. A few steps from the busy part of Robson, but still easy to get around.

The rooms are big and roomy, but looking worn and tired. The beds were not comfortable and I had a spring that kept poking me.

The balconies do give a stunning view of the city :)

all in all.. we got the $80 pricetag we paid for the room.

Room Tip: the higher up, the better the balcony view
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Geeggeeg for Vancouver
Ask Geeggeeg about Empire Landmark Hotel and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Worn but convenient”
3 of 5 stars Reviewed November 5, 2012

Convenient Robson Street location. Great views from my high floor room. The room was plain but large and the bed was comfortable. Public areas in definite need of refurbishing - exteriors to room doors badly scuffed, etc. The only real negative was a very noisy heater in the room. Room amenities were sparse with the bathroom towels clearly having been through the laundry many too many times. Checkin and checkout were inefficient.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask cacadian about Empire Landmark Hotel and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
 
The Kingston Hotel Bed & Breakfast
Great value on a similar hotel
Vancouver, British Columbia
3.5 of 5 stars 123 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Vancouver
Trendy
Metropolitan Hotel Vancouver
Metropolitan Hotel Vancouver 4.5 of 5 stars 817 reviews
Family-friendly
Century Plaza Hotel & Spa
Century Plaza Hotel & Spa 4.0 of 5 stars 639 reviews
Romantic
Sylvia Hotel
Sylvia Hotel 4.0 of 5 stars 482 reviews
Luxury
Hyatt Regency Vancouver
Hyatt Regency Vancouver 4.0 of 5 stars 979 reviews
Show Prices ABS:HotelCheckRates-d182532?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d184316?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d182544?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d182528?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Vancouver hotels
Executive Hotel Vintage Park 3.5 of 5 stars 282 reviews Blue Horizon Hotel 4.0 of 5 stars 810 reviews BEST WESTERN PLUS Chateau Granvi... 3.5 of 5 stars 279 reviews Sandman Suites Vancouver - Davie... 4.0 of 5 stars 410 reviews
Show Prices ABS:HotelCheckRates-d224686?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d182513?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d182071?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d183645?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 97 hotels in Vancouver, ranked by popularity

Been to Empire Landmark Hotel and Conference Center? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Empire Landmark Hotel and Conference Center

Also Known As:
Empire Landmark Hotel Vancouver
Empire Landmark Hotel
Empire Landmark Vancouver
Address: 1400 Robson Street, Vancouver, British Columbia V6G 1B9, Canada
Region: Canada > British Columbia > Vancouver > Downtown , West End
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant
Hotel Style:
Ranked #70 of 97 hotels in Vancouver
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Cheap Tickets, Otel, Olotels, Venere, EasyToBook, Hotwire, Priceline, Agoda, Tingo and HotelsClick so you can book your Empire Landmark Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Empire Landmark Hotel and Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Empire Landmark Hotel and Conference Center
Enter dates & see best prices* (from Booking.com, Hotels.com, Expedia.com, and 11 more)
Enter dates 1 night 2 nights
Show Prices