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“Great hotel staff” 5 of 5 stars
Review of Delta Vancouver Suites

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Delta Vancouver Suites
4.0 of 5 Hotel   |   550 West Hastings Street, Vancouver, British Columbia V6B 1L6, Canada (Downtown)   |  
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Ranked #24 of 96 hotels in Vancouver
Barrie, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great hotel staff”
5 of 5 stars Reviewed July 15, 2013

I stayed here for three nights in may. The staff were all really helpful and professional. My room was kept really clean. The location is pretty good, and it's close to a train station. I had a signature club suite room, which was nice since it gives you access to the club room for continental breakfast in the morning

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orianna K, Manager at Delta Vancouver Suites, responded to this review, July 17, 2013
Thank you so much for taking to time to tell us about your stay. Glad you enjoyed our hotel, and the signature club!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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Alberta
Top Contributor
75 reviews 75 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed July 14, 2013

Recently stayed at Delta Vancouver Suite prior to our cruise and location was perfect. About 2-3 blocks from Canada Place cruise terminal you could walk down to terminal or taxi is only $7. Very nice hotel with excellent breakfast, would stay again if visiting Vancouver.

Room Tip: Being in core of city none of the rooms have great views unless you are on one of the top floors.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin P, Manager at Delta Vancouver Suites, responded to this review, July 16, 2013
Thank you for taking the time to share your experience about your stay. The cruise-ship terminal is a very convenient for how close it is to our property. We are glad your enjoyed your stay and were able to enjoy a nice breakfast at our restaurant. We look forward to having you back.!
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Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 12, 2013

I stayed at this hotel every week for a period of 18 months. Good location, close to Gastown, train station, Granville Street. Outstanding front desk staff that will help you enjoy your stay. Every room is a suite and has a separate bedroom.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin P, Manager at Delta Vancouver Suites, responded to this review, July 14, 2013
Thank you for taking the time to write this review! We are glad you enjoy our property and the area surrounding our hotel. Thank you for your loyal service to Delta and we look forward to having you back soon!
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Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2013

Overall, I was very happy with this hotel - very comfortable beds, 2 TVs, great location, good room service. We had breakfast in the downstairs restaurant each morning and it was top quality - crisp, white table linen, good food choices (excellent eggs benedict!). The only thing that left a sour note was that when I booked in online I had requested a high floor with views if possible. When I arrived at check-in I was told that our room was on the 7th floor but I could upgrade to a higher floor and a deluxe room for an extra $25 per night. When I asked what made this room 'deluxe' I was advised that it had a couch!. I took the offer as I wanted to be up and away from street noise.

There was indeed a couch, a tight fit 2-seater, in addition to the single matching chair, neither of which was very comfortable. Neither piece of furniture was placed in a comfortable viewing position for the larger TV in the living area, so my daughter and I were more comfortable watching the smaller TV in the bedroom from our twin beds.

But apart from the seating and the 'upgrade' to get what I had originally asked for, this hotel is very comfortable and I'd definitely stay here again.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orianna K, Manager at Delta Vancouver Suites, responded to this review, July 12, 2013
Thank you so much for taking the time to tell us about your stay. Hope we can have you back again soon!
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Victoria, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 10, 2013

I've stayed at this Delta for work a few times. It is a beautiful hotel with beautiful rooms. The location is great. Food is very good. Close to Gas Town and the waterfront. Lots of great restaurants and shopping close by.

Room Tip: Ask for a room facing the water.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin P, Manager at Delta Vancouver Suites, responded to this review, July 11, 2013
Hello,

Thank you for the review! We are glad you had a great experience in our hotel and in Vancouver. We look forward to having you back soon, and hopefully the next time it will be for pleasure so you have some more time to explore Vancouver!
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Maple ridge
Top Contributor
56 reviews 56 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 9, 2013

Check in was fast & friendly, stayed in a king corner room which was a great option. Floor to ceiling windows in bedroom & living area with a view of the docks & water. Room could definitely use a couch instead of chair & desk area though as 2people can't watch TV comfortably unless in the bedroom on the bed. The bed was extremely comfortable and the room was quiet on the 18th floor. Bathroom was adequate & clean. Staff were extremely friendly throughout our stay. I wasn't sure about the location but it was safe & clean and I was pleasantly surprised at the side entrance area off Seymour st. and the central location, we walked to Gastown, Stanley Park, B.C. Place & took in the nightlife on Granville St. Check out was really fast-would definitely stay here again.

Room Tip: Upper floor, king corner room
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan M, Manager at Delta Vancouver Suites, responded to this review, July 9, 2013
A great review; thank you so much! The Deluxe King corner suites are very popular with our guests. Next time your here ask us about the Signature Club. You can enjoy some great views from the Signature Club patio during your breakfast and horderves service. Hopefully we see you again soon.
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Honolulu, Hawaii
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 30, 2013

Our family stayed at the Delta Vancouver Suites for two nights (6/15/13& 6/16/13) before our cruise and one night (6/24/13) after the cruise. We selected this hotel because of the location near the Canada Line and Canada Place, and since it could accommodate our family of five comfortably. The Delta Vancouver met these expectations flawlessly. What we didn't expect was the great service. I had requested early check-in both stays and was pleasantly surprised to find rooms ready for us at 7 am and 9 am. The first early check-in was much appreciated since we had just arrived from Honolulu on a red-eye. There was no wait at check-in and the service was very welcoming.

While I wouldn't say the location is in the "heart" of downtown it was a short walk away and very close to the restaurants in Gastown. I would definitely staty at the Delta again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan M, Manager at Delta Vancouver Suites, responded to this review, July 2, 2013
I never get tired of reading about how great the team performs! Thank you for leaving your comments and we'll be here next time you come up for a cruise. (PS...the Macadamia chocolates were great!!)
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Additional Information about Delta Vancouver Suites

Also Known As:
Delta Vancouver Hotel Vancouver
Delta Vancouver Hotel
Delta Vancouver
Vancouver Delta
Delta Vancouver Suites Hotel
Delta Hotel Vancouver
Address: 550 West Hastings Street, Vancouver, British Columbia V6B 1L6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#24 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Vancouver Suites 4*
Official Description (provided by the hotel):
Delta Vancouver Suites is an all-suite hotel located in the heart of downtown Vancouver and within a block of the Canada Line rail system. Delta Vancouver Suites is within walking distance to many local attractions including Stanley Park, art galleries, theatres and Rogers Arena and BC Place Stadium. The hotel is within minutes of the Vancouver Convention Centre, the city's central business district and government offices. Enjoy shopping the Granville Street mall, Robson Street and take in the vibrant dining scene and nightlife of Gastown and Yaletown. ... more   less 
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