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All 97 Vancouver hotels

Vancouver Marriott Pinnacle Downtown Hotel: Traveler Reviews

4.0 of 5
1128 West Hastings Street, Vancouver, British Columbia V6E 4R5, Canada (Coal Harbour)
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Hotels.com Travelocity Marriott.com
86%
Ranked #27 of 97 hotels in Vancouver
238 traveler photos
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655 reviews from our community

Traveler rating
    320
    241
    68
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    6
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Families
77
 
Couples
219
 
Solo
50
 
Business
171
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Yes. Definitely yes.”
5 of 5 stars Reviewed November 20, 2012

Without a doubt this is the best Marriott I've ever stayed in. Thanks to platinum status we were able to score a three night stay with an incredible view for 90,000 points. We never used the gym, pool amenities, the food options for breakfast, or the concierge lounge. Come to think of it we didn't use the place for much more than a view and base camp to explore Vancouver.

If you stay in a Marriott it's probably fair to assume you're going to be located in some kind of financial area. High rise Marriott properties are not typically (read: ever) in the hip parts of town. Thankfully Vancouver is so dense that the hip parts of town were within easy walking distance even in near freezing temperatures. There are plenty of shops and restaurants to choose from right around the hotel, but if you choose to walk to Gastown or Granville you're looking at about a 10-12 minute walk, tops. Yaletown would take a bit longer. Going out of the downtown area would require you to drive yourself or hail a cab. If you're staying for a long weekend, AKA you're coming up on a weekday like we did, being in the heart of downtown was great for exploring the city for the first time in a few years while the area was bustling with people going to and from work and other places. On Saturday the area around the hotel is a bit more sleepy but not totally useless. We chose to venture out into the surrounding neighborhoods of East Van and Mt. Pleasant as many of the businesses directly around our hotel were closed up for the weekend. It worked out perfectly. Of course the tourist staples like Robson street are open no matter the day.

The room was not huge but the view of the harbor more than made up for it. The 24th floor king room we got had a chair to dump all our stuff on, a desk we used as a dining table for a late night snack, and a big HD TV. That's all we needed since the trip was focused on being in Vancouver, not in the room. The property is newer, built in 2005 and renovated in 2009. They did a good job with construction. We couldn't hear anyone in the rooms around ours through the walls, but of course you can hear what's going on out in the hall through your door. Since the floors are so small that high up there's not a lot of foot traffic so it's not a big deal.

Room service was spot on and they return later in the evening for a turndown service which I typically turned down. (PUN!)

Parking at this hotel will cost $35 per day after $10 worth of taxes are added on. You're welcome for my contribution to that free healthcare, Canada. There was word of a $6 garage nearby but we never saw it or spent too much time seeking it out. Having the car right at our disposal, especially with a free hotel stay, was more important. At the Platinum level your internet is waived, but be sure to check your bill to ensure any guests you have with you are not counted in your charge. Getting two days of internet charges ($30) removed from the bill at check-out was the only small hang up in an otherwise perfect stay. Whenever we get back to Vancouver chances are we will stay here again, on points or not.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask milesandtime about Vancouver Marriott Pinnacle Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Nice location, no friction”
4 of 5 stars Reviewed November 20, 2012

I like hotels where I don't *have* to interact with the clerks, and by that standard alone, this was a great stay. Everything just works, well, besides free internet access and breakfast, which is an annoyance, but I guess those are typical Marriott issues. There's a walk-in shower and a tub in the bath, and everything was spic and span. Good job, Pinnacle!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask celaen0 about Vancouver Marriott Pinnacle Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Euless, Texas
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
“A great hotel for downtown Vancouver”
5 of 5 stars Reviewed November 18, 2012

A great hotel. Rooms were clean and comfortable. The bathroom had a walk-in shower which always a plus. Room service a plus. Great view of the harbor. Concierge lounge always had a terrific breakfast. Walking distance to all of the Vancouver shopping. This is where I stay when I go to Vancouver.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GaryKlimeck about Vancouver Marriott Pinnacle Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westfield, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Location, location, location”
4 of 5 stars Reviewed November 16, 2012

Vancouver is an excellent walkable city and the Marriott is a great location to be. I traveled for business there and was on my own in the evenings. The area was safe and the views during the day were picturesque. The immediate surrounding area is very business orientated but you are only footsteps away from the convention center, the tour buses or if you want to go shopping - its all nearby.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ClaireSD07 about Vancouver Marriott Pinnacle Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Brunswick
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Amazing staff, exceptional views”
4 of 5 stars Reviewed November 11, 2012

Most chain hotels are the same. Rows of square rooms with all the basics. The Marriott Pinnacle, however, stands apart from the usual with its friendly staff and its rooms designed with the view in mind.

Even though I arrived 3 hours before the standard check-in time, I was quickly accomodated, and even given room on a higher floor (Room 1702). Having travelled from the maritimes and in need of some food and sleep, I made my way to my room. I was so impressed with this room. With a large curved wall with floor to ceiling windows facing the harbour and the mountains, I was immediately woken up by the incredible views.

Before supper, I made my way to the fitness centre/pool area. The pool area features a pool, hot tub, steam room, and dry sauna. All were clean - it was a unique touch to have a staff person in the fitness centre. Often you are left to fend for yourself.

The restaurant had just implemented a new menu that day, so they were still getting their feet under them. That said, I ate at the restaurant a few times during my 5 day stay. It is a solid restaurant with the same spectacular staff, but not somewhere I'd recommend if you are on a budget. Get out and explore and find somewhere more adventurous. ;)

The only major complaints about this hotel was the lack of free wifi - even though they claim free wifi in certain spots, I was never able to successfully connect. Thank goodness for the business centre. The other complain is the heating system - it is ridiculously loud and prevents you from listening to the television at a reasonable volume. Thankfully I like being cold, but it could be a problem for others.

Room Tip: 02 rooms are small, but have large curved walls - great for someone who wants something a little dif...
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JennXL about Vancouver Marriott Pinnacle Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Vancouver Marriott Pinnacle Downtown Hotel

Also Known As:
Marriott Vancouver
Vancouver Marriott
Address: 1128 West Hastings Street, Vancouver, British Columbia V6E 4R5, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Coal Harbour , Downtown
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotels in Vancouver
#17 Family Hotels in Vancouver
#32 Business Hotels in Vancouver
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Vancouver Marriott Pinnacle Downtown Hotel is steps away from Coal harbour and cruise ship terminal and offers a weddings and meetings hotel in downtown Vancouver featuring facilities that include fitness centre, indoor lap pool and whirlpool. ... more   less 
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