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Vancouver Marriott Pinnacle Downtown Hotel: Traveler Reviews


Vancouver Marriott Pinnacle Downtown Hotel
1128 West Hastings Street, Vancouver, British Columbia V6E 4R5, Canada
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Traveler Reviews

90% Recommend
4.5 of 5 stars 222 reviews
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Great Service, Wonderful Room!

Vancouver Marriott Pinnacle Downtown Hotel

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5 of 5 stars
misseattle 88 contributions
Orlando, FL
Jan 14, 2008
1/1 found this review helpful

Awesome new Marriott right across the street of the Harbour with fantastic views! We were on the 31st floor, and it was great to get up every morning and peek out the large wraparound windows.
A few notes: if you are parking a car, you may as well do valet for only a few more dollars because the self parking is confusing in how they charge (it rolls over to hourly charges after a certain amount of time), plus the lot is underneath and hard to get in and out of. While we didn't use the pool or fitness club, we did take a peek and it looked fantastic! There is a vending machine in there if you don't feel like getting something from the restaurant or walking outside. The location is awesome, very easy to find and right in the heart of the city. The front desk and concierge were very knowledgeable about where to go and what to see. The bellman provided excellent service and walked over luggage from two rooms to Renaissance across the street as we had to continue our stay there. One of the best Marriott's I have ever stayed in!

  • Date of stay January 2008
  • Member since January 20, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Outstanding Service and Marriott Comfort

Vancouver Marriott Pinnacle Downtown Hotel

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4 of 5 stars
reclermo 89 contributions
Kanata, ON
Jan 8, 2008 | Trip type: Couples
1/1 found this review helpful

I stayed at the Marriott in the heart of downtown Vancouver for 5 nights and had a very pleasant stay. What sets this particular Marriott apart from other top quality hotels is the extra effort by the front desk staff to make their guests feel special and appreciated.

My stay was jointly for business and pleasure and the front desk staff assisted in numerous ways whenever I needed help by sending faxes or offering tips to great restaurants in the area. Upon entering the lobby, I was regularly greeted by my proper name which was really a nice touch that I appreciated. This type of service is uncommon in most hotels in this day and age.

The room was very comfortable and as always, Marriott supplied an outstanding bed.

The valet parking team always had my vehicle ready on time and assisted loading my snowboard equipment in the car whenever I left for the slopes. All in all, I would highly suggest this hotel when staying in Vancouver.

  • Liked — Outstanding service from front desk and valet.
  • Disliked — Nothing.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since January 14, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Outdoor / Adventure, Skiing / Winter sports
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not up to the usual standards

Vancouver Marriott Pinnacle Downtown Hotel

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2 of 5 stars
OkanaganBCTraveler 9 contributions
Okanagan BC
Dec 31, 2007 | Trip type: Couples
2/5 found this review helpful

I really don’t think this property was as great as the reviews.

I have stayed at several Vancouver hotels and several excellent Marriott’s this is not one of the best.

Several things were not what they should have been;

·The assigned room had a bad TV it was fixed promptly but only partially. It really was a poor TV for the expected quality of the room.
·The shower could have been cleaned a little better, a little rough for a newer hotel.
·The noise from adjacent rooms was substantial when people arrived and departed.
·You will have to pay for parking at this hotel there just isn’t any street parking in this part of Vancouver.
·You will also have to pay for Internet use. To many hotels just include this service to be charged $18 a day
·I also don’t think the location is as good as other hotels. Major shopping is four blocks.
·If you want a restaurant selection, you will also need to walk a good four blocks.

On the good front, the staff were all very friendly

There are many nicer hotels at the same price range to come running back to this one soon.

Try the Waterfront, Pan Pacific or Four Seasons for much better value.

  • Liked — It still is a Marriott
  • Disliked — Having to pay for internet use
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since April 27, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A better than expected experience

Vancouver Marriott Pinnacle Downtown Hotel

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4 of 5 stars
fryfrye 29 contributions
Arlington, VA
Dec 10, 2007 | Trip type: Business, Couples
1/1 found this review helpful

I stayed at this property with my wife for five nights in November. I was expecting the typical Marriott business hotel... but we got a better than expected hotel that we would choose again for our next stay in Vancouver.

The hotel is fairly well located for most of the Vancouver attractions (both business an pleasure). I walked to the convention center each morning and my wife walked or biked to most of the main Vancouver attractions.

The staff were very friendly... Here's a tip... get your dinner recommendations from the doorman...

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2007
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since November 25, 2003
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Hotel

Vancouver Marriott Pinnacle Downtown Hotel

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5 of 5 stars
rizatripan 20 contributions
Seattle
Nov 18, 2007 | Trip type: Family
3/3 found this review helpful

I stayed at this hotel for pleasure not business. The property was excellent with very attentive staff. Valet parking was great and staff were always helpful and happy. Valet parking is 27 per day and self park is 23 a day.

I had a room on the 23rd floor facing North which gave me a view of the Harbor and of Stanley Park. The view was excellent and the way the rooms are designed is so that guests do get a great view from 80% of the rooms. The room was very clean and the bed was one of the best I've slept on.

The property was well situated and walking distance to almost everything downtown including Robson Street and about 25 minutes to GM Place or 5 minutes by cab. I would stay at this property again for sure without hesitation.

  • Liked — Service and the room with a great view
  • Disliked — Parking cost
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since June 12, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Vancouver Marriott Pinnacle Downtown Hotel Also Known As

Address: 1128 West Hastings Street, Vancouver, British Columbia V6E 4R5, Canada