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“Great value” 5 of 5 stars
Review of BEST WESTERN PLUS Uptown Hotel

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BEST WESTERN PLUS Uptown Hotel
3.5 of 5 Hotel   |   205 Kingsway, Vancouver, British Columbia V5T 3J5, Canada (Formerly Comfort Inn) (Mt. Pleasant)   |  
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Ranked #46 of 97 Hotels in Vancouver
vancouver, Canada
1 review
1 helpful vote 1 helpful vote
“Great value”
5 of 5 stars Reviewed July 12, 2014

Great value, great service. We have stayed here multiple times. Only issue is the WIFi is far from reliable - hopefully they will sort that out soon!!! I am told they are doing renos during this next year, so perhaps they will address it then.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review, July 15, 2014
Thank you very much for taking the time to provide your review of our hotel, I am very pleased to hear that you have enjoyed your multiple stays with us and we hope to see you again in the future. In response to the issues with the wireless internet, we are always looking to improve in this aspect, recently we added several access points to problem areas and also changed the password in an effort to prevent unauthorized usage. If you continue to have issues during future stays please contact the front desk and we can have out technical support look into the system immediately and have the room number on file so that we can add more access points to better serve our guests.

Thank you,

Dave Stevens
Front Office Manager
Best Western Plus Uptown Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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372 reviews from our community

Traveler rating
    107
    189
    55
    11
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Philadelphia, Pennsylvania, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 11, 2014

We knew nothing about Vancouver or where to stay. We searched for a decent place to spend 3 nights before our cruise. We searched Tripadvisor and found this place. We booked our reservations and prayed <LOL>. We were not disappointed by the choice either. It was a great value. The hotel staff were great and so very helpful. We rented a car and the staff helped us get around so easily. So much better than the directions that the car rental place gave us.

The staff was so friendly and helpful in every aspect of our stay. I'd stay there again when in Vancouver.

Room Tip: Rooms on the north side would be quieter since the front of the hotel (south side) is on Kingsway wh...
See more room tips
  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review, July 15, 2014
Thank you very much for your review of our hotel, and especially thank you for the kind words in regards to the staff. I am very pleased to hear that you had an enjoyable stay with us and that we were able to provide you with great service and quality accommodations, we look forward to seeing you again in the future.

Sincerely,

Dave Stevens
Front Office Manager
Best Western Plus Uptown Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina, Usa
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 1, 2014

This Best Western is a great place to stay. It is easy to get to. The room is very clean with a comfortable bed. The free breakfast was very good. The employees at this Best Western are great, very helpful and always cherry.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review, July 9, 2014
Thank you very much for taking the time to provide your review of our hotel and thank you very much for the compliments, we are happy to hear that you had an enjoyable stay with us and we hope to see you again in the future.

Sincerely,

Dave Stevens
Front Office Manager
Best Western Plus Uptown Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

Really impressed with the reciption and check in, this guy kept things very simple and very friendly . . . even though he was very much flat out . . . very impressed. Vanc is always nice and the proximity to resturants is cool too.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review, July 9, 2014
Thank you very much for your review and for the compliments, I am happy to hear that you had an enjoyable experience and we hope to see you again in the near future.

Sincerely,

Dave Stevens
Front Office Manager
Best Western Plus Uptown Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
95 reviews 95 reviews
28 hotel reviews
Reviews in 44 cities Reviews in 44 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed June 30, 2014

A great location not too far from public transportation. Near some excellent restaurants, a wide variety of ethnic choices. Great pastries at breakfast. Oddly shaped rooms, nice view.

We experienced some issues as a water line was replaced and leakage caused a fire alarm in the night. The staff handled things extremely well, apologies by letter and a comped room appeared first thing in the morning.

Room Tip: Ask for a review and top floor
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review, July 9, 2014
Thank you very much for taking the time to provide your review of the hotel, I am happy to hear that you were pleased with the staff and our reaction to the incident with the water line. We hope to see you again in the future.

Sincerely,

Dave Stevens
Front Office Manager
Best Western Plus Uptown Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

Hotel is in Uptown within walking range to Skytrain and bus is near. Accomodation is excellent very high quality and the breakfast is all that you need , mainly continental. Rooms are quiet and very appealing for the price. We walked into central Vancouver which too about 50 minutes.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review, July 9, 2014
Thank you very much for taking the time to provide your review of our hotel, We are happy to hear that you had an enjoyable stay with us and we hope to see you again in the near future.

Sincerely,

Dave Stevens
Front Office Manager
Best Western Plus Uptown Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Provo, Utah
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 26, 2014 via mobile

I made my eight day paid in advance reservation with some trepidation as the reviews in TA were normally glowing but without details or hated the place but appeared overwrought. Overall its a clean and comfortable hotel in a kinda weird area and with a odd configuration.

Admittedly Vancouver brought a lot of things from Europe when it was build. Inadequate roads, high gas prices the french, and the plans for the Uptown. About half the rooms are normal sized rectangular rooms, some are quite a bit smaller and several are in odd configurations. My first room didn't have a fridge or microwave but the very nice front office staff was happy to move me. If you booked this hotel in London at these prices you would be tickled pink. If you are expecting normal american sized rooms you wont be happy.

the beds are semi firm but soft enough, large flat screens and crazy fast 30 mb wifi speed made it a deal for me.

Breakfast didn't vary much but there was enough to change it up day to day. four kinds of cold cereal, a nice pastry counter, breads, a hot meat, normally turkey bacon or sausage and pre made scrambled egg pucks. make it your self waffles and yogurt along with various beverages.

Yes the parking is crazy tight and weird pillars and angles make it difficult for all but the smallest of cars. my favorite became the space by the cardboard recycler dumpster, which gave you enough space to get out of the car. Some places the cement and bricks don't come together right and there is a parallel hall on the first floor, the narrow stairwells smell of carpet glue and the 16 foot ceilings on the forth floor that make you think the building was refurbished from the 30's but it was built in the 90's over a old taxi stand.

Overall its well cared for, comfortable and clean with a very friendly and helpful staff. It's in a mixed use area, light industrial, residential, a small mall and expensive condo units along with dive bars and the occasional hippy that talks to his dog, but overall i felt safe and comfortable (during the day) and the hotel was a great deal. I would stay again. Book a king or double room for the bigger rooms.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review, July 9, 2014
Thank you very much for providing such an insightful review of the hotel, surrounding area and the city of Vancouver, I am happy to hear that your stay with us was pleasant and we look forward to seeing you again in the future.

Sincerely,

Dave Stevens
Front Office Manager
Best Western Plus Uptown Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Uptown Hotel

Address: 205 Kingsway, Vancouver, British Columbia V5T 3J5, Canada (Formerly Comfort Inn)
Phone Number:
Location: Canada > British Columbia > Vancouver > Mt. Pleasant
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#5 Best Value Hotel in Vancouver
#43 Family Hotel in Vancouver
#44 Romantic Hotel in Vancouver
#47 Business Hotel in Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Uptown Hotel 3.5*
Reservation Options:
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Also Known As:
Best Western Vancouver
Vancouver Best Western

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