We have stayed at the 2400 a few times over the years, so when I needed to book a room I called them. We booked a pet freindly room, nonsmoking and were quoted a price of 79$ a night plus tax.
Upon arrival we were told we needed to leave a 200$ damage deposit.......and then told us that the room we were to be in was unavailable so had to move us to a bigger one. They then went and locked up the kitchen and second bedroom.....leaving us with bath and one double bed. The room was very cold.......even when we turned the heat up it never got any warmer......over our entire 2 day stay.
When checking out ( and being sure to leave our 2 keys as they charge 40$ per key if not turned in) we were informed that there was an addition "pet fee" of 15$ per day.....
When I asked why we were not told of this before, we were told that was "just the way it is"
The bathtub was chipped baddly and very stained, the tile around the tub showed alot of black mold. The carpets were frayed, and the room smelled baddly.
Being on chemotherapy, and having to be cautious of infections, the conditions of this place worried me.
If one likes to stay at a place where you are treated like a criminal, and have no concerns about your health or comfort this would be a place for you. For the average person I would steer clear of this place. The service at the check in desk was slow and disorganized, and upon check out the girl working was rude and could have cared less about our complaints.
I would never even consider returning to this establishment.
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- Also Known As:
- 2400 Motel Ltd. Hotel Vancouver
- 2400 Motel Vancouver