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“Conference attendee” 5 of 5 stars
Review of Fairmont Waterfront

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Fairmont Waterfront
4.5 of 5 Hotel   |   900 Canada Place Way, Vancouver, British Columbia V6C 3L5, Canada (Downtown)   |  
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Ranked #11 of 96 Hotels in Vancouver
GreenLeadersPlatinum level
Calgary
1 review
1 helpful vote 1 helpful vote
“Conference attendee”
5 of 5 stars Reviewed April 9, 2014

a very convenient location across the street from the convention centre and walking distance good restaurants and Gastown. Well maintained hotel with fresh room and a great view of the harbour. Bellman was extra helpful in storing and shipping our displays. The only problem was found the bed mattress was not firm enough, surprising in a high end hotel.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, April 10, 2014
Dear Guest,
Thank you so much for your review. I'm so pleased the service you received, especially from our Bell Desk team, was so exceptional. Please contact me at indu.brar@fairmont.com when you return; I will be pleased to ensure your guest room is as comfortable as possible.
Sincerely,
Indu Brar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,898 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (554)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Leduc County
1 review
5 of 5 stars Reviewed April 9, 2014

From the bell staff to the concierge, front-desk, and room attendants...all service staff treated our family extremely well. They all took extra time to ensure our children were well looked after and made them feel important. It was a great experience.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, April 10, 2014
Dear Guest,
We do our utmost to ensure all our guests experience the feeling of relaxed luxury we strive so hard to provide. I'm thrilled you and your family enjoyed your stay and look forward to welcoming you again!
Sincerely,
Indu Brar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2014

Staying at the Waterfront on this trip was a terrific decision, I have been in Vancouver many times but usually stayed elsewhere just because of meetings this time I was at the right place and time. The Gold floor is outstanding ,the rooms , staff and amen entities are above Gold. The food is also terrific in the lounge and u will be pampered.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, April 9, 2014
Dear Guest,
Fairmont Gold truly is a hotel within a hotel and I'm so pleased the service and amenities you received exceeded your expectations. I look forward to welcoming you again in the future!
Sincerely,
Indu Brar
General Manager
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Sylvan Lake
1 review
5 of 5 stars Reviewed April 8, 2014

This Hotel is amazing, the Staff is in open arms and treats you like royalty, doesn't matter who you are! The view from the rooms is nothing more than spectacular. the out door pool with the scenery of downtown and the bay is breath taking, and yes, pets are welcome. the hotel has a glamorous feel and well taken care of. shopping and dinning is everywhere. This is a Must stay for my family every time I come to Vancouver as it should be yours!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, April 9, 2014
Dear Guest,
Knowing that we are your first choice in Vancouver means the world to us! I'm so pleased you enjoyed your stay and I can't wait for you and your family to return. Please contact me at indu.brar@fairmont.com when you do.
Warm Regards,
Indu Brar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
1 review
5 of 5 stars Reviewed April 7, 2014

It is a bit spooky how quickly this hotel feels like a safe haven in a glorious city. The hotel wraps you in friendliness, and the soaring lobby is welcoming, not intimidating. The staff is the real jewel in the crown. Stay here once, you will claim it as your own.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, April 8, 2014
Dear Guest,
We are thrilled to be your home-away-from-home in Vancouver. We do our best to provide relaxed luxury and exceptional service and I'm so glad this has been your experience. I look forward to your return - please let me know at indu.brar@fairmont.com if I can assist with your reservation!
Sincerely,
Indu Brar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga
1 review
5 of 5 stars Reviewed April 7, 2014

Each time I stay the the Fairmont the service gets better and better. I just signed up for the Presidents Club and was beyond thrilled when I drove up to the door the the door staff just handed my my keys to my room. If you think about waiting in a line to check in. The fairmone knows you just need to get down to doing what you need to do. Staff goes above and beyond to make sure you have a great experience. I would definatley recommend you stay

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, April 8, 2014
Dear Guest,
I'm so pleased you have already seen the benefits of becoming a Fairmont President's Club Member and that the service you received was so exceptional. I hope we can welcome you again soon!
Warm Regards,
Indu Brar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitehorse
1 review
5 of 5 stars Reviewed April 7, 2014

The location is great, short walk to Sky Train. Rooms very comfortable, clean and commodious enough. Gym facilities, steam room, etc. great. Restaurant offers a wide choice for breakfast with lovely fresh fruit, etc.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, April 8, 2014
Dear Guest,
Thank you so much for choosing The Fairmont Waterfront as your destination in Vancouver! I'm so pleased you enjoyed the different amenities we offer and look forward to welcoming you again.
Sincerely,
Indu Brar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Waterfront

Address: 900 Canada Place Way, Vancouver, British Columbia V6C 3L5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Vancouver
#6 Business Hotel in Vancouver
#9 Family Hotel in Vancouver
#9 Luxury Hotel in Vancouver
#11 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Fairmont Waterfront 4.5*
Number of rooms: 489
Official Description (provided by the hotel):
The Fairmont Waterfront luxury hotel showcases the best of Vancouver. Conveniently situated beside the Canada Place Cruise Ship Terminal and adjacent to the Vancouver Convention Centre, this luxury Vancouver hotel has a central harbour location, ideal for any stay. Guests can enjoy shopping, trendy restaurants, art galleries, Gastown, Chinatown and famous Stanley Park all within steps of our doors. This Four Diamond urban retreat is world renowned for its warm and welcoming service and truly showcases the best of Vancouver. The 489 newly renovated Vancouver Waterfront hotel rooms are spacious, elegantly appointed with distinctive amenities and showcase spectacular city, mountain and harbour views through floor-to-ceiling windows. The Fairmont Gold floor is an exclusive hotel within a hotel, featuring complimentary breakfast and evening canapes, personal concierge service and an exclusive lounge and terrace with harbour-views. Visit the on-site restaurant ARC. The culinary team embraces fresh, local and sustainable ingredients complemented by hotel-grown herbs from the 2,100 square foot rooftop garden and honey from the on-site honeybee colony. Expect simple, flavor focused cuisine, cooked with flawless execution appealing to discerning or emerging palates. ... more   less 
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Also Known As:
Fairmont Waterfront Hotel Vancouver
Fairmont Hotel Waterfront
Fairmont Hotel Vancouver
Fairmont Vancouver
Vancouver Fairmont
Fairmont Waterfront Vancouver

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