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“Beautiful rooms, excellent value” 4 of 5 stars
Review of Victorian Hotel

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Victorian Hotel
2.0 of 5 Hotel   |   514 Homer Street, Vancouver, British Columbia V6B 2V6, Canada   |  
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Ranked #48 of 96 Hotels in Vancouver
London
1 review
2 helpful votes 2 helpful votes
“Beautiful rooms, excellent value”
4 of 5 stars Reviewed September 26, 2006

We found this Hotel from the Lonely Planet guide to VC. It described it as beautiful rooms and great value, and so we booked three nights in September. On arrival, we walked through the corridirs to ur room on the first floor. The corridors have beautful wooden flors with rugs. We found our room to be very big, furnished beautifully with a tasteful mix of modern and antique furniture, with two double beds, each with crisp clean cotton white bedding. Our bathroom was stunning, with large victorian bath with gold taps, huge shower and all very clean.
It cost us $63.00 Can dollars a night for the four of us, (we had two children with us). This included breakfast served from the reception area. The breakfast included tea and coffe, milk, fruit jucies, fresh muffins and bread. Perfectly adequate and very tasty. I would have no hesitation in recommending the Hotel to anyone.

  • Liked — Beautiful decor and value for money
  • Disliked — Outside appearance lets it down
  • Stayed September 2006, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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398 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
san francisco, ca
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 17, 2006

We were incredibly disappointed by the location and the quality of this 'hotel', given that we paid $139 per night. It really should have been a $69 per night dive.

First, the 'hotel' is located in a grungy and seedy part of town that seems to attract questionable elements. There was a dumpster across the street from our hotel window that had a steady string of people diving in it for who-knows-what at all hours of the day and night. The 'AmeriCan' hostel across the street seems to cater to the backpacking variety that would spring for $10 per bunkbed.

Secondly, the parking situation was possibly the most inconvenient arrangement we have ever come across. We advise you not rent a car if you're staying at the hotel alone because you simply can't park in the lot if you are driving alone, as it requires one of you to get out of the car, go up to the 'lobby' and ask the attendant to open the gate.
And we don't advise you to leave your car in the alley unattended.

Third, even though they promised us a parking spot, we couldn't use it because someone parked in two spaces, and the attendant did not want to 'disturb' and 'wake up' the other guest as we drove around looking for a parking spot. We ended up parking at a metered spot, which the attendant advised us to get up before nine and feed the meter. We would have expected a courtesy move of the car, to be honest.

Fourth, but certainly not the least, we would advise against the 'continental' breakfast, unless you have an appetite for badly brewed coffee and 'Kirkland' (aka Costco) muffiins that you need to rise extra early for, and make a dash at the tiny table in the 'lobby'.

Last, do not expect any room service. There is none.

  • Stayed August 2006, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed September 6, 2006

I had a reserevation for Sept 1st - Sept 5th. On the evening of September 2nd, I started feeling feverish and very very itchy with bumps forming on my arms and face. When I returned to the hotel I decided to take a closer look at my bedding. When I pulled back the sheets I discovered several dead and live bed bugs along with small brown and red spots on the sheets and pillow case. When I approached the front desk she informed me that they do in fact have problems with bed bugs. I immediately informed her that I would be checking out and she said I would receive a full refund. After I gathered my belongings and returned to the front desk to return my key she was no where to be found. Once I secured a new hotel room I immediately washed all of my clothing and discarded the luggage I had carried into the Victorian. The next day I returned to the Victorian to drop of my key and receive my refund. The manager, Cecile, informed me I would receive a full refund later in the day and she would call me once it when through. When I didn't receive the call I called the Vitcorian again and was informed I had to wait for the owners to return from their holiday before I receive my refund. It took 48 hours and three phone calls to finally get it. I ended up have to pay nearly three times as much per night to stay at a new hotel and am covered with painful, itchy bites on my face, neck, arms, hands and back. I have posted some photos to show just how bad my experience was.

Also, when I spoke to Ceclie on the 3rd she informed me that they even had an exterminator on site the day I checked in.

I strongly urge people interested in the Victoiran to stay elsewhere. What you might $ave on the cost of the room could end up costing you something even bigger... My vacation was ruined!

  • Liked — Nothing!
  • Disliked — Bugs!!!!
  • Tips/Secrets — Avoid this hotel!
  • Stayed August 2006, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 29, 2006

My wife and I booked a three night stay at the Victorian Hotel starting Aug. 24th. We chose this hotel based on the reviews we read on Tripadvisor.com, the reasonable price and the location. The primary purpose of our trip was to see The Phantom of the Opera at the Queen Elizabeth Theater which is located only two blocks from the hotel. We were given a room on the third floor with a King bed and shared bathroom facilities. The bed was almost too large for the room but was very comfortable. The room didn't have air conditioning but the was a large fan. Between the fan and an open window the temperature remained pleasant throughout the night. I was surprised how quiet our room was considering it faced the main road. Traffic noise was very light in the evenings though we could hear pedestrians yelling occasionally from the sidewalks below. We passed on the continental breakfast prefering instead to eat at Paul's Omeleterry on Granville Street. Mmm!!! The desk clerks at the Victorian were all pleasant and helpful. I was able to connect to the hotel's Wi-Fi network from my third floor room which was a plus for me! The parking lot was snug but also very secure. We opted for the hotel parking because it was much cheaper than the parking garage down the street and our car was available 24 hours (The parking garage closed at night). We did meet some aggressive panhandlers during our walks down to Gastown and to Chinatown but for the most part we felt relatively secure in the vacinity of the hotel. My wife and I would stay at the Victorian again should we ever visit Vancouver in the future.

  • Liked — Proximity to Queen Elizabeth Theater and very comfortable king size bed.
  • Disliked — Climbing the stairs.
  • Tips/Secrets — Ask for third floor room if you like quiet and don't forget to bring a bathrobe if staying in room with shared bath.
  • Stayed August 2006, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC area
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 24, 2006

This was a terrible place to stay. We were there in August and paid $119 and $139 -- we changed rooms. The front desk staff is generally not helpful and at times rude. The hotel -- which has been expanded to an annex around the corner -- is very noisy. Some say this is charming, but I say being awakened by footsteps overhead or clinking coffee cups at 6:30 a.m. is a problem. It is an old structure and not particularly suited for a hotel. I have lived in NYC and I have a fairly high tolerance for noise. This place was unacceptable. (I want to say at this point that I am not a demanding, spoiled type of person. I am a school teacher who can only afford spending a certain amount on hotels. This place was reasonably priced, but totally not worth it! It is unusual for me to write a review like this, but my goal is to prevent someone else's disappointment. It's not charming and it's not so small as it has expanded rather awkwardly into the upper floors of an adjoining building.)
The breakfast was coffee, muffins. danish and watered down orange flavor drink. You're meant to eat it in a small lobby area (and there are several rooms off of this area -- which are noisier as a result of the breakfast traffic). I preferred walking around the corner to Java Cat for breakfast.
Rooms upstairs are generally nicer looking. But, this place has a lot to learn about making guests feel comfortable and welcome. The front desk - really poor. Here's one example: when we made the reservation we were asked if we needed the free parking. When we had a car later on in our trip we were charged $10 a night. No, "I'm sorry" that the person misinformed you was offered, just a dead, cold stare. ( By the way, the "parking" lot is way too small and very difficult to get in and out of.) Another example... at one point we could not get out of our room because the doorknob was stripped - kept turning and turning. We got it open and politely asked the desk to fix it when we went out that morning. Again, blank stares (from a different person) instead of "Oh. I'm sorry, we'll take care of it." How difficult is that??!!!!!!
Have I mentioned the seagulls and street noise? The hotel is next to a tall office building that houses the electric company. The company has a loading dock that shares an alley with the hotel. In addition to the noise (starting at 5 a.m.) from the loading docks, at approx. 6 a.m. the seagulls (apparently roosting next door) start in. Very unpleasant. The rooms that face Pender Street get traffic and bus noise from the street below.
As others have said, the neighborhood may be considered "funky" by some. It is on the edge of the downtown area and as far east as you will want to be. Yes, there are bums and street people hanging around across the street and around the corner. It is not that far from Hastings and Main -- an intersection that is notorious for the junkies and alcoholics that hang around the streets. I personally felt okay, but again, I am a New Yorker with a higher tolerance for street "activity" and I am a tall man. The hotel can't help its location, but you do need to know that it is not in a very good area. Communication with the locals is usually charming when you are a traveller, but here it was a bum asking for change or a disheveled woman emerging from the alley asking for a cigarette.
I would never stay there again or recommend it to anyone. The word "charming" used to describe it is a cover for its quirky-ness and edgyness. Yes, it has molding on the walls and Oriental rugs (without pads so be careful as you walk and carry your bags), and mismatched wooden furniture. Yeah, great --but the noise will disturb you, the front desk will annoy you and the neighborhood may frighten you. The seagulls will wake you, the workers next door will wake you and that "parking" lot will be a nuisance even if you don't use it because the remote-conrol gate really needs oil (charming!)
In short, staying here is a BIG mistake -- avoid the Victorian Hotel in Vancouver.

  • Liked — Nothing!
  • Disliked — The noise
  • Stayed August 2006, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 13, 2006

The Victorian Hotel is historic in a sense that it is one of the oldest hotels in Vancouver. Wood floors, high ceilings, etc, etc. Our King size bed was comfortable and the room was clean. In short, my wife and I stayed there for two nights and reasons for disappointment as follows: 1) treated rudely by front desk when asking polite questions on places to eat, etc. 2) Close to drug-riddled and homeless area (stay away from Granville Ln. at night, although this was a *recommended* area by hotel staff and is were we felt unsafe, peep-show places, adult stores, not to mention a possible drug deal happened in front of us, hardly any or no police presence). 3) As I mentioned there were a lot of homeless and peddlers in this area, the entry to the hotel smelled like urine; sorry, just my opinion. 4) breakfast is better described as continental and all the guest are crowded at breakfast in a 15 x 10 foyer, no breakfast table to sit at! My wife and I live in a city of over a half-million so we are well-aware of big city problems and if we had a option we would not stay here again (obviously).

  • Stayed July 2006
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 10, 2006

We travel often for business and pleasure, and sometimes, a chain hotel is fine. But I have a preferance for the individual with charm, and if that sounds like what you prefer, the Victorian is sure to be to your favorite. Its location is fab, great for bus and taxi service. We had a main floor room with private bath that was so clean, charming and comfortable. Lovely antiques and cushy bed, and quiet despite being just off the lobby. The continental breakfast was simple but delicious, with an array of muffins, yogurt, fruit and juice, along with coffee or tea with real cream. More than ample to keep you going until lunch. The staff was superb, We used the free wireless (cable available) with no hitch. Neighborhood was safe and welcoming. If you want to feel at home in a new city, you will definitely feel part of the neighborhood. We had my mom with us and she loved the hotel and staff, along with the friendly guests. Final note: my husband left his wireless airport connector in the room. We were waiting for our shuttle bus to Seattle and suddenly, all three of us say the young man who was at the front desk come running up to us, the missing airport connection in hand! We didn't realize it had been left, and were astounded that a hotel would go this extra 'mile' for its guests. That has never happened in any other hotel in which we've stayed! Try booking on Sidestep for added value. I only wish they had an elevator as my knees aren't what they used to be, but for this kind of value, I'll deal with the stairs! If you like chain hotels, book elsewhere, but for a home away from home, you can't beat the Victorian.

  • Stayed April 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Victorian Hotel

Address: 514 Homer Street, Vancouver, British Columbia V6B 2V6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #48 of 96 Hotels in Vancouver
Price Range (Based on Average Rates): $
Hotel Class:2 star — Victorian Hotel 2*
Number of rooms: 47
Official Description (provided by the hotel):
Located in the heart of downtown Vancouver, discover the Victorian Hotel-a newly renovated boutique-style property housed in a beautiful brick Victorian era building dating back to 1898. Once inside,guests are transported to the 21st century with 47 beautifully appointed guest rooms designed to create a truly alternative hotel experience.The location is at the nexus of 3 distinct neighborhoods. Historic Gastown,trendy Yaletown and the brand new development of Coal Harbour next to the Convention Centre, are all within walking distance.The shopping district of Robson street and the entertainment sector of Granville are also just minutes away. Waterfront Sky Train station and Roger's Arena are both approximately 5 minute walks from the hotel. ... more   less 
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