This was a terrible place to stay. We were there in August and paid $119 and $139 -- we changed rooms. The front desk staff is generally not helpful and at times rude. The hotel -- which has been expanded to an annex around the corner -- is very noisy. Some say this is charming, but I say being awakened by footsteps overhead or clinking coffee cups at 6:30 a.m. is a problem. It is an old structure and not particularly suited for a hotel. I have lived in NYC and I have a fairly high tolerance for noise. This place was unacceptable. (I want to say at this point that I am not a demanding, spoiled type of person. I am a school teacher who can only afford spending a certain amount on hotels. This place was reasonably priced, but totally not worth it! It is unusual for me to write a review like this, but my goal is to prevent someone else's disappointment. It's not charming and it's not so small as it has expanded rather awkwardly into the upper floors of an adjoining building.)
The breakfast was coffee, muffins. danish and watered down orange flavor drink. You're meant to eat it in a small lobby area (and there are several rooms off of this area -- which are noisier as a result of the breakfast traffic). I preferred walking around the corner to Java Cat for breakfast.
Rooms upstairs are generally nicer looking. But, this place has a lot to learn about making guests feel comfortable and welcome. The front desk - really poor. Here's one example: when we made the reservation we were asked if we needed the free parking. When we had a car later on in our trip we were charged $10 a night. No, "I'm sorry" that the person misinformed you was offered, just a dead, cold stare. ( By the way, the "parking" lot is way too small and very difficult to get in and out of.) Another example... at one point we could not get out of our room because the doorknob was stripped - kept turning and turning. We got it open and politely asked the desk to fix it when we went out that morning. Again, blank stares (from a different person) instead of "Oh. I'm sorry, we'll take care of it." How difficult is that??!!!!!!
Have I mentioned the seagulls and street noise? The hotel is next to a tall office building that houses the electric company. The company has a loading dock that shares an alley with the hotel. In addition to the noise (starting at 5 a.m.) from the loading docks, at approx. 6 a.m. the seagulls (apparently roosting next door) start in. Very unpleasant. The rooms that face Pender Street get traffic and bus noise from the street below.
As others have said, the neighborhood may be considered "funky" by some. It is on the edge of the downtown area and as far east as you will want to be. Yes, there are bums and street people hanging around across the street and around the corner. It is not that far from Hastings and Main -- an intersection that is notorious for the junkies and alcoholics that hang around the streets. I personally felt okay, but again, I am a New Yorker with a higher tolerance for street "activity" and I am a tall man. The hotel can't help its location, but you do need to know that it is not in a very good area. Communication with the locals is usually charming when you are a traveller, but here it was a bum asking for change or a disheveled woman emerging from the alley asking for a cigarette.
I would never stay there again or recommend it to anyone. The word "charming" used to describe it is a cover for its quirky-ness and edgyness. Yes, it has molding on the walls and Oriental rugs (without pads so be careful as you walk and carry your bags), and mismatched wooden furniture. Yeah, great --but the noise will disturb you, the front desk will annoy you and the neighborhood may frighten you. The seagulls will wake you, the workers next door will wake you and that "parking" lot will be a nuisance even if you don't use it because the remote-conrol gate really needs oil (charming!)
In short, staying here is a BIG mistake -- avoid the Victorian Hotel in Vancouver.