Being "everyman" kind of travellers, we, ordinarily, settle into economy accommodations. Every so often, though, we try to experience more upscale places to stay. Having said that, my expectations are higher for such accommodations. This is a nice hotel in a great location for downtown Vancouver. It's close to transit, shops, parks and most other attractions. We found check-in to be fast and friendly. In fact, all of the staff were exceptionally professional. That's always a nice experience. Parking was approximately $30.00 per night. We accept that as standard for major urban centres. As we were travelling with a large breed dog, we were quite pleased that there was no problem with keeping him with us, in our room. There was an additional $30 (total) charge for our pet.
Our room, which we used "Hotwire" to get, was a standard with a very nice view of Coal Harbour. While clean, it was small and a little dated. Considering our needs (big dog), we found that it was quite crowded with a small couch placed in such a way as to make it difficult to either get out of bed or to open a curtain. We did not purchase the in-room internet. That's an issue for me, in the upscale hotels..."nickel and dime-ing" for services that other, less expensive places, provide without charge. Internet is free, however, in the lobby. The beds were very comfortable and there was a very good tv. One cup coffee maker. REALLY small closet. The bathroom was fine and the toilet amenities were higher quality. No room fridge.
Really liked the exercise facilities. Much better than average with lots of good equipment and plenty of room. Nice hot tub and indoor pool, as well. Clean, well-stocked changing rooms, too.
While we would consider a return stay, if given a choice with a similar hotel with larger rooms and free wifi, we would have to go with that.
As there is no dedicated offloading area, at the front of the hotel, guests might consider parking t...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thanks for the detailed review of our hotel. It's nice to see you had the opportunity to fully utilize all of our facilities. As for your concern of the internet we will be moving shortly to a tiered system which offers complimentary internet for basic usage with upgrade options for those with higher data needs.
We do hope to see you once again on your next trip into Vancouver.
Kevin Miller, Director of Operations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.