We stayed at this hotel for one week and have enjoyed every minute of it from the time we arrived until we leave. I would classify it as a centrally located boutique accommodation close to restaurants, entertainment, shopping, tourist attractions and most important buses and Skytrain stations. All are within walking distances. The Granville station and the City Centre station are just 5 minutes away at a quick pace.
Bell boys were friendly, helpful but not intrusive when we arrived. Reception was fast and we loved the large bowl of cherries to welcome us in the room. Housekeeping was very responsive; we requested an electric jug which was delivered within 10 minutes. The concierge was very patient and helpful with our enquiries. The most impressive of all were the front desk staff; they were friendly, courteous and helpful, remembering our names all the time. Nothing was too much trouble, going out of their way to assist. My son managed to book into this same hotel for 2 nights and when they found that it was for his wedding, upgraded his room to a suite. They even helped him booked a last minute holiday package to Las Vegas for his honeymoon on their system, which was better value than what he could get with travel agents outside. In particular we appreciated the extraordinary help and prompt services given by Kelvin & Natasha, very professional, efficient and yet friendly – truly top notch.
The bathroom has been refurbished and quite large with separate bath tub and shower recess. The wash basin has plenty of bench space. The room size is alright for two but not as large as one would expect in North America. You can hear a bit of street noise in the morning but it did not bother us. The only drawback we experienced was the smell of tobacco smoke inside the room entrance. When we told the front desk, they immediately offered to swap our room but we did not take up as we’re quite settled in by then. There are two PCs in the business centre for guest to use free of charge.
When we got home and found a charge was made to our credit card after checking out, we were annoyed. We contacted the hotel and their accounts department immediately started an investigation telling us it was for Mini Bar charges. When we insisted that we did not consume anything from the Mini Bar, they promptly reversed the debit the next day. Quite satisfied with the outcome. Again the backroom staff had been very responsive.
We will definitely stay here if we visit Vancouver again.
- Official Description (provided by the hotel):
- Metropolitan Hotel Vancouver - a luxury Vancouver hotel with a superb downtown location and yet at the same time positioned against a serene mountain backdrop. The hotel’s convenient downtown Vancouver location is surrounded by all the pleasures and excitement that one of Canada’s finest cities has to offer, whether you come for business or pleasure. Make yourself at home in one of the Metropolitan Hotel Vancouver's 197 luxurious, elegantly appointed hotel rooms and suites, complete with spacious marble washrooms, separate glass showers and soaker tubs. The Vancouver hotel also offers 7,600 sq. ft. of conference and banquet facilities designed to accommodate 10 to 250. And, of course, nothing will satiate your appetite better than Diva at the Met restaurant, featuring Vancouver's finest cuisine, celebrated Chef's Table and distinguished wine cellar. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com, Amex, Priceline, getaroom.com, BookIt.com and HotelTravel.com so you can book your Metropolitan Hotel Vancouver reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Vancouver Metropolitan Hotel