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“Pros & Cons of a Great Location” 4 of 5 stars
Review of Hyatt Regency Vancouver

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Hyatt Regency Vancouver
4.0 of 5 Hotel   |   655 Burrard Street, Vancouver, British Columbia V6C 2R7, Canada (Coal Harbour)   |  
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Bed & Breakfast for Two
Ranked #26 of 96 Hotels in Vancouver
Certificate of Excellence 2014
GreenLeadersSilver level
Vancouver, Canada
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“Pros & Cons of a Great Location”
4 of 5 stars Reviewed December 13, 2012

I stayed during December, and the lobby was always full of people (not staying in the hotel) admiring the Gingerbread House Displays. It's in a central location, which is fantastic, but it also draws a lot of people just walking in. Plus, it's attached to the Royal Centre, so people just walk through the lobby to get there. So if you're looking for a peaceful, serene, uncrowded stay, then you may not want to choose this hotel.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,748 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (357)
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English first
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 12, 2012

First time in Vancouver. This is a great location for being central to a lot of different things in/around the city. Room was nice, and well sized for a city hotel. It's odd that a chain this big took everything out of the mini-bars-- but nice they left them so you can at least buy your own things. Many options for shopping, eating, movies, etc within an easy walk of the hotel. Room service was good.
Concierge was helpful.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vancouver, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 11, 2012

I stayed at the Hyatt for business and needed to go to the convention center every day so the location was ideal. They have a great restaurant in the hotel but the Hyatt is also in walking distance of several high end restaurants. If you are so inclinded the hotel includes a Starbucks on the main floor and liquor service in the restaurant. Service staff at the Hyatt are very attentive and went out of their way to correct a problem I had with the pillows. the elevators are a bit of a challenge if you have cold hands or large fingers but they got us around with some glitches which served to amuse. The entire experience was better than I expected from past experiences in high end hotels and I would recommend a stay at the Hyatt.

Room Tip: an upgrade to a view is worth it and windows improve the experience
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alberta
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 10, 2012

My stay at the Hyatt was for business so the location was excellent. The rooms have clearly been updated, nice furniture and decor. The hallways are still a bit dated. What hasn't been updated at all is the sound proofing between the rooms. I could hear everything that my neighbors were doing. I could also hear any conversation occurring outside the room in the hallway. The elevators touch pad system makes it fast and convenient to get to the right elevator. I ate in the lounge on two occasions and found the service and food to be excellent.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2012

Good location in the centra city as a base for exploring. Check in was efficient and rooms were of a good 4-star standard. Bathrooms were nice with attractive and functional tiles and colour scheme. Subway is close to the hotel and easy walk into town. Although didnt find too many bars open in the central city on a weekday night

Didnt use the restaurant or other hotel facilities.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific NW (USA)
Top Contributor
118 reviews 118 reviews
26 hotel reviews
Reviews in 47 cities Reviews in 47 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 5, 2012

I usually do not stay in such properties, preferring smaller more intimate lodgings. But in this instance we decided a day before Thanksgiving to take a long weekend in Vancouver, 3 hours north of where we live in Washington state. Rather than do the research I usually do to find and arrange for one of "our kind of places," I opted for a "mystery" choice from one of the hotel consolidators that advertised a 4* in DT Vancouver for less than $100/night. We drew the Hyatt, which was exactly where we wanted to be, in DT Vancouver. We took the sky train in from the airport [where we had parked and thus saved the $$/day parking fee] and disembarked in a mall on the Hyatt's lower level. Check-in was a breeze; the receptionist, at my request upgraded us to a room with a view on the 24th floor and topped it off with a tourbook containing a variety of discount coupons that she pulled from uder the counter. The infamous elevators worked just fine for us (fun, even!), and the staff the entire time was inordinately friendly and helpful. We used the Starbucks in the lobby for morning coffee and pastryies and free WIFI [the hotel charges for in-room connection]. On the first morning I went looking for a paper and asked the concierge, who went into side room and came out with two - the Vancouver Sun and the Globe and Mail. "Hotel's complements," he said. The next morning I stopped by the desk with a question and the same concierge approached me and asked, with a smile, if I was "ready for the morning paper." He then hustled off and was back about 2 minutes later with that day's papers. I fully expected a charge to appear on the hotel bill at check out, but no. Amazing! Coffee and tea in the room and the robes were also on-the-house. The room was spacious, well appointed, with a recently renovated bath. The view was wonderful. It wasn't an intimate hotel experience but it was a surprisingly comfortable place and the staff was al;ert, friendly, helpful, and ever pleasant. We enjoyed it and would be pleased to return there at some point.

Room Tip: Ask for a room on an upper floor, w/view.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2012

We arrived at this hotel a little after noon and check in was very fast and efficient. Erin at the front desk was friendly and knowledgeable. The elevators have a touchpad at the elevator bank so you tell it which floor you want to go to and theyn it tells you which elevator to go to. You get in and away you go straight to your floor. We were at the hotel for 3 days and never shared the elevator with anyone. We loved the fact that there was a real working mini fridge that got cold. There was no mini bar which we appreciated. There is a IGA food market up Barrard a few blocks. Approx 5 min walk. We were in room 1601 and had an amazing balcony. Very large room and a great layout. We always travel with our resuable water bottles so we went to the fitness center on the 2nd level and filled them up several times with the filltered water. The pool and hot tub are outside but very nice. The hot tub is very large and perfect temp. The fitness center was very clean and well maintained. The Burrard skytrain station is right out the door and very easy to use. We walked all over the city and enjoyed the perfect location of the Hyatt. We ate at Mosaic, the restaurant at the Hyatt and food was very good. Our server was friendly and funny. When we checked out on Sunday we asked if they could hold our bags and they did no problem and no charge. There is a Starbucks in the lobby where you could also get free water if needed/wanted. We will definitely stay at this hotel again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrandiLasanen, Executive Office at Hyatt Regency Vancouver, responded to this review, December 6, 2012
Dear PassionforLife25,

Thank you for reviewing your recent stay with us. It is wonderful to hear that you enjoyed your time with us and that the staff were "Amazing!". I will also share your kind words with Erin at our front desk. I am happy to hear that you were able to experience the Mosaic and that you enjoyed your meal there. We certainly hope that the next time your travels bring you to Vancouver, we can welcome you back again.

Warm Regards,
Brandi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Vancouver

Address: 655 Burrard Street, Vancouver, British Columbia V6C 2R7, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Coal Harbour , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Vancouver
#17 Luxury Hotel in Vancouver
#23 Romantic Hotel in Vancouver
#24 Family Hotel in Vancouver
#25 Business Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Vancouver 4*
Number of rooms: 644
Official Description (provided by the hotel):
Cosmopolitan. Urbane. Stylish. From the moment you arrive at the Four Diamond Hyatt Regency Vancouver, it’s clear there’s more here than meets the eye. Be treated to plush amenities and uncompromising service in a downtown Vancouver hotel that boasts the largest guestrooms, most impressive meeting and event facilities, romantic wedding venues, and accomplished catering staff of any accommodation in Vancouver.Help green the planet with a stay at Hyatt Regency Vancouver. The first downtown hotel to be awarded five keys, the highest rating, by the HAC Green Key Program our Vancouver Hyatt uses the services of Bullfrog Power (100% green electricity from wind power) for all its meeting rooms.Let the luxurious Hyatt Regency Vancouver be your ideal starting point to explore everything this dynamic city offers. Freshly updated to reflect the excitement and vibrancy of Vancouver, our hotel is surrounded by the bustling business center; moments from unique shops and engaging entertainment. For business travel or vacation, reward yourself with a stay at the favored choice of hotels in Vancouver, British Columbia. ... more   less 
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Also Known As:
Hyatt Regency Vancouver Hotel Vancouver
Hyatt Vancouver
Vancouver Hyatt Regency

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