We stayed at 29th floor in one of the supreme rooms. The views are fantastic. We had a great view of English bay. The rooms are very clean and comfortable but little compact.
The hotel is located at a good location on Robson, very close to Stanley park.
The room had coffee maker, microfridge, iron & board, decent toiletries but no microwave.
The bed was very comfortable. Free WiFi worked great even in the 29th floor.
Though I liked the stay, the hotel did not feel like an upscale esp. the pool and gym area.
It looked little rundown in certain areas. It seems like they recently renovated the hotel and it is visible in certain areas but it's not too bad. Bathroom is just average.
Parking for the hotel is a shared public parking garage. That means even if you paid for your parking you may not get a spot because I didn't see any reserved parking for hotel guests esp. for such a huge hotel. But I didn't have problem finding a spot close to entrance. Parking charge was around $21/night including taxes, which is reasonable for the location.
They have only 3 elevators. All the rooms are accessed via elevator unless you want to take industrial looking stairs. Those elevators are one of the slowest and crowded I've ever seen in a hotel.
Hotel lobby was very tiny and the staffs were ok but felt disconnected. They just acted as if they are robots. No personal greetings or smile but nothing to complain.
Overall I liked the hotel and would stay here again esp. for those great views.
I would recommend this hotel to anyone (who are not afraid of heights).