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“Love looking down on the city activities” 4 of 5 stars
Review of BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Ctr.

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BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Ctr.
3.0 of 5 Hotel   |   1100 Granville Street, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville) (Downtown)   |  
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Ranked #36 of 96 Hotels in Vancouver
GreenLeadersGold level
Victoria, Canada
Top Contributor
86 reviews 86 reviews
31 hotel reviews
Reviews in 46 cities Reviews in 46 cities
36 helpful votes 36 helpful votes
“Love looking down on the city activities”
4 of 5 stars Reviewed July 30, 2014

We loved the balcony looking down on the city and watching the sun set between the beautifully designed high rises, there are also some not so nice places to view right beside the hotel. There isn't a way to keep the patio door open, but I saw some one on a neighboring patio squish a pop can and place it between the door and railing and was able to keep the door open.
Room was spacious. We had a suite and found that the air conditioning from the living room did not cool the bedroom. Maybe if we hadn't had the door open all evening and had the air-conditioner on high that it might have worked better.
It is pricey but we were downtown Vancouver.
We enjoyed walking down Granville street in the evening. I am not a big city girl so I was glad to be walking with my husband, doubt I would have walked it by myself in the evening
My husband was at a meeting the next day, so the hotel did give me late check out and offered to store our luggage our us. The manager let me park until 4 pm with no additional charge :)
No breakfast is included but there is a restaurant.

Room Tip: we were on the 12th floor and heard no noise and the view was beautiful.
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Ctr., responded to this review, August 1, 2014
Dear guest,

Thank you very much for taking the time in providing feedback of your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. It is true that you can get some great views of downtown Vancouver from our guestrooms, especially on the upper floors, which can be quite entertaining at times.

Thank you for choosing us and we hope to see you back again at the hotel.

Kind regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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630 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Penticton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

This hotel has everything one could desire. We could walk to all the downtown sites and shopping with no concerns. The staff throughout the hotel are very knowledgeable about anything Vancouver. Sports complexes, planetarium, parks and ocean side walks, shopping and great dining all a short stroll away.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Ctr., responded to this review, July 30, 2014
Dear Timothy,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are delighted to hear that you appreciated our friendly staff, comfortable spacious suites and wonderful amenities our hotel has to offer.
We are often commended for our great location in downtown Vancouver and our close proximity to many of Vancouver’s attractions. It is great to hear that you had time to explore our city during your time here

Thank you for your recommendation and we look forward to your next stay.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
87 reviews 87 reviews
4 hotel reviews
Reviews in 45 cities Reviews in 45 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 28, 2014

The hotel is centrally located between Gastown and Stanley park. The hotel staff was over friendly and very helpful, we couldn't work the t.v. and they came up and help us a few times . The rooms are like mini suites ,a bedroom ,a sitting room and very clean. Each room has a refrigerator and microwave. Great hotel for a family or extended stay.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Ctr., responded to this review, July 30, 2014
Dear Guest,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are delighted to hear that you appreciated our friendly staff, comfortable spacious suites and wonderful amenities our hotel has to offer.
We apologize for the issues you experienced with the television in your room, we are glad that we were able to rectify the problem while you were in house with us.
We are often commended for our great location in downtown Vancouver and our close proximity to many of Vancouver’s attractions. It is great to hear that you had time to explore our city during your time here

Thank you for your recommendation and we look forward to your next stay.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 27, 2014

After a long airplane ride getting to the Hotel Chateau Granville was pretty quick by the many taxi cabs just waiting to wisk you away. Checking in was fast and friendly.The bellhop was quick with a smile and ready to help any way he could. I was expecting to go for a nice swim and sauna to relax ..but I was disappointed in that department. Also found the elevators a bit on the small side.
The rooms were very nice and comfortable for some in our party.so if you could at all do not use the pull out beds.! They are horrible..unless you are used to such a sleeping arrangement.
If money is no object..then by all means you can eat at the restaurant just off the lobby, or just down the street you can find very good deals and very good food. all in all I give the stay at this place a 6.

Room Tip: Higher floors always quieter.
See more room tips
Green Features: I do not have an opinion on this subjectmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Ctr., responded to this review, July 30, 2014
Dear Guest,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are glad to hear that you appreciated our friendly staff, comfortable spacious suites and wonderful amenities our hotel has to offer.

We appreciate you taking the time to write to us about your positive experience and offering us your feedback about your stay. We will certainly look into your suggestions.

Thank you for your recommendation and we look forward to your next stay.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dc
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 25, 2014

Reception was easy, fast and friendly. Room, bedroom with separate sofa bed, was big enough for three. Balcony and window let lots of light in the room. Curtains kept it dark in the am. We were on the fifth floor and didn't hear a lot of noise from the street. We were at the end of the hall and WIFI worked flawlessly. There is no kitchenette -sink, but a big enough little fridge, micro and cupboards. King bed felt comfy, as did the sofa bed, my son said. Gym is quite modern. Space is at a premium though. Hotel location is central, we got to all of Vancouver pretty easily from the hotel. Parking was free. We got a ticket one night but the front desk took care of it. I would stay again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Ctr., responded to this review, July 30, 2014
Dear Andrelee,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are delighted that you enjoyed your stay with us and you appreciated our spacious suites and amenities of the hotel.

We are happy to hear that we have successfully exceeded your expectations. We appreciate you taking the time to write to us about your positive experience.

We are often commended for our excellent location in downtown Vancouver and our close proximity to many of Vancouver’s attractions. It is great to hear that you had time to explore our great city during your time here.

Thank you for your recommendation and we look forward to your next stay.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati Philippines
Top Contributor
85 reviews 85 reviews
47 hotel reviews
Reviews in 45 cities Reviews in 45 cities
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed July 25, 2014

For our family of 5, this was one of the very few hotels that offered a 1 bedroom suite with 2 double beds and a sofa bed for a good price. Service was excellent with ALL the staff being unfailingly helpful. The rooms were clean and comfortable. Wifi was customized to every single room and fast. The hotel is an older property but it is well maintained and I didn't mind this in the slightest.

The location is ideal for us in that you could walk to Yaletown, Granville Island (don't miss this) or Robson Street. Lots of food and grocery options.

The only issue I had with the location is that it is next to a couple of blocks of not so desirable street filled with homeless people, boarded up stores,and XXX clubs (our room view was across XXX club) which did not make for a good walking experience. However go down the next parallel streets and this becomes a non-issue so just avoid those 2-3 blocks along Granville Road. In fact we spent a lot of our 3 day/2 night stay there walking all over the place. I can't help but feel that had it not been for the location the hotel could have charged more...but hey I am happy to come back and stay here again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Ctr., responded to this review, July 30, 2014
Dear Kimberly,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are delighted that you enjoyed your stay with us and you appreciated our spacious suites and amenities of the hotel.

We are happy to hear that we have successfully exceeded your expectations. We appreciate you taking the time to write to us about your positive experience.
We will pass on your positive comments to the team.

We are often commended for our excellent location in downtown Vancouver and our close proximity to many of Vancouver’s attractions. It is great to hear that you had time to explore our wonderful city during your time here.

Being located in the downtown Vancouver entertainment district, a certain level of urban activity is usually present. Granville Street has improved greatly over the past years and the city of Vancouver is investing millions of dollars into its positive restructuring. Having said that, it does take time for the changes to occur.

Thank you for your recommendation and we look forward to your next stay.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
5 of 5 stars Reviewed July 23, 2014 via mobile

Nice Hotel. Room is nice. After a day of work wanted to check out the area. Asked Drew the bellhop what to do. He suggested Capilano Suspension Bridge. It was fantastic. He gave us great directions to avoid traffic and other places to go. All hotel staff was friendly. Would stay here again.

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Ctr., responded to this review, July 24, 2014
Dear Guest,

Thank you very much for your comments regarding the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre. We are glad to hear that you appreciated our friendly staff, comfortable spacious suites and wonderful amenities our hotel has to offer.

We appreciate you taking the time to write to us about your experience. We will pass on your positive comments to Drew.

Thank you for your recommendation and we look forward to seeing you back at the hotel.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Ctr.

Address: 1100 Granville Street, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Vancouver
#20 Business Hotel in Vancouver
#33 Family Hotel in Vancouver
#43 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Ctr. 3*
Number of rooms: 114
Official Description (provided by the hotel):
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 114 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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