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“Good location for skytrain and restaurants” 3 of 5 stars
Review of BEST WESTERN PLUS Chateau Granville Hotel & Suites

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BEST WESTERN PLUS Chateau Granville Hotel & Suites
3.0 of 5 Hotel   |   1100 Granville Street, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville) (Downtown)   |  
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Ranked #33 of 96 Hotels in Vancouver
GreenLeadersGold level
Merseyside, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Good location for skytrain and restaurants”
3 of 5 stars Reviewed July 16, 2013

We enjoyed both of our stays here( before and after cruise) . Ideal location for skytrain, hence airport, Granville Island, downtown, and Stanley park. Restaurant and outside seating ideal. Rooms, twin with lounge and balcony, good with great views if not scared of heights! Helpful staff and taxi rank outside.

Room Tip: Rooms at the back away from the main street are fairly noise free. The higher the better for views.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, July 17, 2013
Dear guest,

Thank you for your comments regarding your stay at the BEST WESTERN PLUS Chateau Granville. We are happy that you experienced a good overall stay and had the opportunity to explore the many Vancouver attractions located near the hotel.
We hope to see you again back at the hotel.

Sincerely,
Anastasios Theodoropoulos,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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498 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2013

The staff were friendly and helpful. The location is great. The Internet could be a little faster, but no big deal. Very welcoming and accommodating. We were able to walk to the Harbourfront, and although there are some interesting characters and businesses along the streets, we felt perfectly safe. These things just added to the life of the city.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, July 17, 2013
Dear guest,

We are delighted that you enjoyed your stay at the BEST WESTERN PLUS Chateau Granville; thank you for sharing your experience. I am happy to inform you that we are in the process of updating our wireless connection in order to offer premium quality connection and enhanced guest experience. Best regards and we look forward to your next visit at the hotel.

Anastasios Theodoropoulos,
General Manager
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Saint Augustine Beach, Florida
Top Contributor
128 reviews 128 reviews
35 hotel reviews
Reviews in 62 cities Reviews in 62 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed July 13, 2013

I booked this hotel due to its proximity between the gas light district and Granville Island. It is closer to the island on a map, however it was not walking distance, as you cross a bridge that takes you past the island, which you must back track to. For that reason, we did not make it to the island, but I dont necessarily regret it based on the view we got of it from the bridge. The gas light district was about a 15 min walk. The hotel itself is slightly outdated, but not to a point that it is a concern. There is also a balcony, which is a nice added bonus. The parking was only $14, which I think is a great price to be in a garage. Overall, I would recommend this hotel.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, July 15, 2013
Dear guest,

Thank you for sharing your experience at the BEST WESTERN PLUS Chateau Granville.
We are delighted that you enjoyed your stay with us, and I am happy to inform you the hotel is in the process of a makeover. As for Granville Island, it is unfortunate you missed it. Should you return to Vancouver, apart from the bridge, there is an alternative way to go to Granville Island by taking the False Creek ferries, a fun and quick 2-minute cross from downtown.
Thank you for your recommendation, and we hope to see you soon back at the hotel.

Best regards,
Anastasios Theodoropoulos,
General Manager
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Frenchtown, New Jersey
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 8, 2013

We booked this hotel prior to our cruise for one night. Surprise! My son to sick and ended up hospitalized! The management and staf of this hotel went out of their way to to help, including trying to find us a place closer to the hospital. When we realized that it was just easier for us to stay rather than relocate four additional people, they made sure we had everything we needed. Can say thank you enough for making a bad situation easier for us! It all turned out well and we were able to continue our trip. Thanks to the staff and management. Ps. The hotel was clean, well located and the rooms accommodated five comfortably.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, July 8, 2013
Dear guest,

Thank you very much for your kind comments and for sharing your recent stay at the BEST WESTERN PLUS Chateau Granville.

We are very happy that everything went well in the end, and that we were able to assist you and your family when needed. We are glad to that your son recovered quickly, and that you were able to enjoy your cruise.
Thank you for recommending us, and we hope to see you back again at the hotel.

Warm regards,
Anastasios Theodoropoulos,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland,Maine
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 7, 2013

I first much say every big city has some not so great areas and Vancouver is no different..We never felt uneasy walking around.The suite we stayed in was very spacious with two double beds,pullout coach & 2 tvs..The hotel staff was great to myself & my sister especially Kevin,Bri & Drew the concierge. They were all very helpful with any questions we had about places to go and the best way to get there..We found this hotel very close to Robson st.Gastown.Yorktown and is walkable to Granville Island although we opted to use public trans..($2.75 can) one-way) also used it to get to Stanley Park..Drew booked us 2 great trips to Butchartt Gardens on Victoria Island & another to Grouse Mtn & the Capulaino Suspension bridge..as for the noise yes it was more noticeable on weekend nites but I was told that the hotel would be addressing this problem with new windows and other things to help with soundproofing in the future..We ate at The Edge Restaurant on premises for bkfast & dinner and had dinner and had great food..In all we had a great time in Vancouver on our first visit and hope to come back again..I would recommend the SkyTrain from the airport if you don't have alot of luggage..It's only 9 dollars and drops you off a couple of blocks from the hotel. Cheaper than a cab..

Room Tip: maybe a room higher in the hotel maybe more quiet..
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, July 8, 2013
Dear guest,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville.

We are delighted that you had a great stay with us, and I will be sure to share your kind comments to Drew, Bree and Kevin and the rest of team for their great customer service.
As for the noise, we are installing double paned windows in all guestrooms which should eliminate any street noise.
Thank you for choosing to stay with us, and we are looking forward to your next visit.

Best regards,
Anastasios Theodoropoulos,
General Manager
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Victoria, Canada
1 review
2 of 5 stars Reviewed June 30, 2013

The room was spacious (double suite), but had a view of a sex store across the street advertising peep shows and there were a few questionable people standing on the street corner. On a walk to a concert, saw 2 drug deals within a block of the hotel. AVOID!

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, July 3, 2013
Dear guest,

We are sorry to hear that your stay with us did not quite meet your expectations.
Although we understand the location is not to everyone’s taste, I would like to inform you that Granville Street has greatly improved over the past years, with the city of Vancouver investing millions into its revamping. Also with Yaletown expanding, the overall character of south Granville Street is favourably shifting. The area is perfectly safe, and we never experienced any issues.

Best regards,
Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 28, 2013

Nice large room and friendly staff. Decent location though Granville is a rather tacky street though not unsave. One block in either direction much nicer. Restaurant on premises is excellent and very reasonable for a hotel. Concierge was incredibly helpful and knowledgeable about area restaurants.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, June 28, 2013
Dear guest

Thank you for your comments. We are pleased that you had a good time at the BEST WESTERN PLUS Chateau Granville, enjoying both our friendly staff and restaurant, the Edge Social Grille & Lounge. We hope to see you again for your next visit to Vancouver.

Kind regards,
Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Chateau Granville Hotel & Suites

Address: 1100 Granville Street, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#31 Family Hotel in Vancouver
#35 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Chateau Granville Hotel & Suites 3*
Number of rooms: 114
Official Description (provided by the hotel):
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 114 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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