Location was ok, but with downtown comes a little of the dodginess eg questionable characters hanging out on street corners day & night. Not as close to shopping & restaurant areas as I would have liked. Also sky train is such a great way to get around this city but the nearest stop is a few blocks away.
We were here as part of a group of 9 people & 2 babies booking 5 rooms for between 2-4 nights each. We worked out that this hotel has a significant heating problem. 2 rooms moved to try & resolve, but in short, the heating blows warm air, then alternates blowing cold air. Makes it extremely uncomfortable to sleep through the night & maintain consistent temperature. Several calls & discussions with maintenance didn't seem to resolve the issue. But 1 of the rooms appeared to have a brand new unit & they had no issues. Rooms which had questionable units 504, 404, 412 & can't remember the other numbers. The beds are comfortable but I am rating sleep quality & rooms as poor as we all woke several times during the night trying to deal with temperature issues.
It should be noted that staff were always very professional, helpful & polite. (but I'd also find it difficult to find many Canadians in the service industry who aren't great! Makes travelling here so easy!). Room 902 was very small especially when a pack & play was required here.
Another significant positive was the rooms were very clean - esp the bathrooms!
- Official Description (provided by the hotel):
- Multiple award-winning full-service hotel most with microwaves and fridges, free downtown shuttle drop offs & more! ... more less
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- Also Known As:
- Best Western Plus Downtown Vancouver Hotel Vancouver
- Best Western Vancouver
- Vancouver Best Western