I don't usually do this sort of thing, but the experience of visiting Vancouver and staying at the St. Regis this weekend has impressed me so much, I can't imagine not acknowledging the service and hospitality shown by the staff. All of the staff we came in contact with were extremely polite and service driven. I was born and raised in south Georgia, so hospitality is part of my roots, however, I know that the service one receives in today's society is considerably diminished in general. I am proud to advise you that hospitality is alive and well at St. Regis.
As often the case, there is always one individual that stands out in the crowd, and the St. Regis has one such employee. Mr. Craig Lundgrea has to be the most courteous, polite, giving, and personable person I have encountered in my 30 years of travel. I'm not sure what Craig's job description or title is, but he seems to be everywhere and does everything, and he seems to be here ALL THE TIME! He has made us feel as if we are the only patrons here. Of course, I am sure all the other guests would say the same. His friendly and outgoing personality draws you in and he does everything in his power to make your stay a pleasant and memorable experience. "It's not my job" will never cross his lips, he personally handles any and every request. Thank you for an extremely memorable stay, and thank you for having top shelf associates such as Craig.
For any reading this review and making plans to visit Vancouver, do yourself a favor and make reservations at St. Regis, you won't regret it!
P.S. Tell Craig we said "hello".
- Official Description (provided by the hotel):
- THE ST. REGIS HOTEL - DOWNTOWN VANCOUVER CANADA. Perfectly located in the centre of downtown Vancouver, the St. Regis Hotel is the city's best choice for award-winning service and refined boutique hotel accommodations. The independent, Canadian-owned and operated St. Regis recently completed a total renovation that brought this beautiful heritage building up to the highest level of modern comfort and finish. The St. Regis all-inclusive room rates include complimentary FULL BREAKFAST, HIGH-SPEED INTERNET, FREE LOCAL AND WORLDWIDE LONG DISTANCE, FIJI BOTTLED WATER, STEVE NASH SPORTS CLUB PASSES, AND BUSINESS CENTRE ACCESS. Winner of TripAdvisor's Travellers Choice Awards for Service for Vancouver hotels, with one stay you will see why the St. Regis Hotel is "more than you expect, everything you deserve." ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, BookIt.com, Priceline and getaroom.com so you can book your St. Regis Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- St Regis Vancouver
- St Regis Hotel Vancouver