I had booked this hotel after reading the reviews on TA. We arrived very early in the morning but despite being unable to check us in the staff were so helpful. Our luggage was stored, they gave us maps of the city and suggestions of what to do for the day. I also mentioned that I was unsure if the room we had booked would be large enough for 3 people. They showed us a room that was the same size and I realised straight away it would be too small, they then showed us a much better room. I was given an upgrade at a much reduced rate and the room we eventually checked into was perfect. Spacious, well decorated and the cleanest, nicest room we had had during our month of travelling.
With every single interaction we had with the staff they were happy and so helpful. I have stayed in many hotels where I thought the service was great but the St Regis exceeded them all.
Breakfast was great and on our last morning the cook was even happy to prepare us some weisswurst that we had purchased at the markets, nothing seemed like too much trouble here.
The hotel is in a good location, the train station is right next door, Canada Place and many other attractions are within a walkable distance.
I could not fault one single thing with this hotel and if I am fortunate enough to return to Vancouver I will be checking straight in here.