We had a reservation for 2 nights and we arrived mid afternoon and registered. When we went to our room the room began to vibrate and we looked out the back window to see if we were on a train line. We weren't but we soon realised that our room was next to the lift and was the noisiest that we had ever encountered. We immediately notified reception of our concern and requested a move thinking it would not be a problem as we knew the hotel wasn't full. We were wrong. It appears that is not there policy and we requested to speak to the manager whose name was "Suni". He point blank refused even though we indicated that we didn't believe anybody could sleep under those conditions but to no avail. The lift was going all night and needless to say we were correct in predicting the lack of sleep.

Got a good rate for this hotel and stayed 4 nights. We were put into room 400 at first and it was TINY!! (See photo). The TV cabinet was in front of the window with a chair in front of it so that you couldn't open the drawers. If you moved the chair out of the way, you couldn't get into the bathroom! We could barely walk round the bed and couldn't put our suitcases anywhere that didn't block the door. Not a very good start.

We complained and were told that they were full that night but they could move us the next day. We moved into a much bigger room with a fridge, large bathroom and two double beds. It was lovely, and we then started to really enjoy our stay.

The hotel is in an excellent location with a great bar next door and a starbucks the other side. The free breakfast was more than adequate and a bonus for a city centre hotel.

I would highly recommend this hotel but make sure you're not in room 400!

Stayed here for 3 nights in the middle of August. Great central location without being too noisy. The hotel was great value (booked through the internet for about £57 a night B&B) - other hotels seemed to be considerably more expensive and weren't any better located. The rooms were fine. Breakfast was a bit busy around the 9:00 deadline, but not a problem.

We only stayed over night, however to my surprise the hotel was great. The location is central to everything, clean and quiet. Service was GREAT. We had breakfast at the hotel (although not a lot of food choices) the staff was very kind. They offered to run my son's sippy cup through the dishwasher. Worth the stay.