I am a Starwood Gold member.. and really try to stay at Starwood properties. This Westin needs updating BAD! Lobby and other public areas were very nice. Location was good (although in hindsight I wish i would've chosen their other property on the water near the park). We had many problems with the rooms (one smelled like urine, another electricity and air didn't work etc). Thankfully the staff worked very hard to make us happy and comfortable and gave us a great upgrade for the last 2 nights and many extras. The conceirge Lisa was very helpful as well. Staff get marks for excellence.. hotel itself needs an upgrade!
- Official Description (provided by the hotel):
- The Westin Grand Vancouver offers stylish guest suites. Downtown location on Robson Street at the edge of Yaletown near hip shops, exciting theatre, vibrant nightlife and tantalizing restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Westin Grand Vancouver Hotel Vancouver
- Westin Vancouver
- Vancouver Westin